Business VoiceEdge Review

ITQlick score for Business VoiceEdge: 82/100

Business VoiceEdge Review - Sep 2020

ITQlick rating
(3/5)

Starting from $29.95 per month

Business VoiceEdge is a cloud-based business VoIP solution for businesses of all sizes. It offers such services as voicemail support, call forwarding, music on hold, and others. The software was developed and launched by Comcast Corporation headquartered in Pennsylvania, United States.

  • ITQlick score: 82/100

    Main category: VoIP

    Sub categories (4/10):

    • Business Phone Systems
    • Cloud PBX
    • IVR
    • PBX Phone Systems

    Typical customer size: Small business

Shlomi Lavi / updated: Sep 02, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Business VoiceEdge Used For?

Business VoiceEdge is a cloud-based business VoIP solution for businesses of all sizes. It offers such services as voicemail support, call forwarding, music on hold, and others. The software was developed and launched by Comcast Corporation headquartered in Pennsylvania, United States.

Average Rating -

The rating of Business VoiceEdge is 3 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful solution for businesses of all sizes and a variety of types. Major industries and domains where it can be used include media and entertainment, telecom and IT services, healthcare and hospitality, education, financial and legal services, retail and wholesale, and others. Some notable clients of the software include Mercersburg Academy, Cooper University Healthcare, and others.

Features

The software offers a variety of unified communication capabilities such as voicemail to email integration, call forwarding, one hunt group, local telephone numbers, remote office support, and music on hold. It offers telephony toolbar for click-to-dial capabilities and point-click feature customization.

Business VoiceEdge offers support for unlimited local, inbound, and domestic long distance calling. It also allows anonymous call rejection in addition to basic all logs and automatic callback. Other important capabilities include flash call hold, external calling line ID delivery, call waiting, call transfer, directed call pickup, selective call rejection, call return, diversion inhibitor, and others.

Competitors & Alternatives

Popular Alternatives to Business VoiceEdge: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems.

Business VoiceEdge Pricing Information

The cost of license starting from $29.95 per month. The VoIP experts at ITQlick has reviewed Business VoiceEdge pricing and gave the software a total cost of ownership (TCO) rating of 5.8 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Business VoiceEdge in action

Business VoiceEdge Categories

Business Phone Systems
Cloud PBX
IVR
PBX Phone Systems
SIP Clients
SIP Trunking
VoIP
Call Center
Call Center Workforce Management
Voice Recognition

Specifications

Company:
Address: USA
Website:https://business.comcast.com/learn/phone/voiceedge-select
Customers: Small business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Business VoiceEdge Features

IVR (Interactive Voice Response)
IVR System
Outbound IVR
Call Center
VoIP

Business VoiceEdge Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Business
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
82/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$29.95 per month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
On premise and Cloud
Functionality score
34
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.