Business VoiceEdge Review - why 3 stars?

Business VoiceEdge Review
ITQlick Score: 82/100
ITQlick Rating: (3/5)
Pricing: 5.8/10 - average cost
Category: VoIP -> Business VoiceEdge
Ranking:Ranked 35 out of 164 VoIP systems
Company: Comcast Corporation
Pricing: starts at $64.99 per month
Typical customers: Small businesses and start ups
Platforms: Cloud
Links: Business VoiceEdge pricing, Business VoiceEdge alternatives

Shlomi LaviShlomi Lavi / updated: May 13, 2022

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What is Business VoiceEdge and its features?

Business VoiceEdge is a cloud-based business VoIP solution for businesses of all sizes. It offers such services as voicemail support, call forwarding, music on hold, and others. The software was developed and launched by Comcast Corporation headquartered in Pennsylvania, United States.


What is Business VoiceEdge rating?

The rating of Business VoiceEdge is 3 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Business VoiceEdge?

The software is a useful solution for businesses of all sizes and a variety of types. Major industries and domains where it can be used include media and entertainment, telecom and IT services, healthcare and hospitality, education, financial and legal services, retail and wholesale, and others. Some notable clients of the software include Mercersburg Academy, Cooper University Healthcare, and others.

Is it easy to use?

Yes, Business VoiceEdge makes it fairly easy to use. This product is user friendly and intuitive.

Is Business VoiceEdge cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Business VoiceEdge can't be accessed on mobile, you would need to access it from your computer.

Is Business VoiceEdge the best VoIP system?

Business VoiceEdge is ranked 35 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers a variety of unified communication capabilities such as voicemail to email integration, call forwarding, one hunt group, local telephone numbers, remote office support, and music on hold. It offers telephony toolbar for click-to-dial capabilities and point-click feature customization.

Business VoiceEdge offers support for unlimited local, inbound, and domestic long distance calling. It also allows anonymous call rejection in addition to basic all logs and automatic callback. Other important capabilities include flash call hold, external calling line ID delivery, call waiting, call transfer, directed call pickup, selective call rejection, call return, diversion inhibitor, and others.

Who are their main alternatives?

Popular alternatives to Business VoiceEdge: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of Business VoiceEdge?

The cost of license starts at $64.99 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.8 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Business VoiceEdge.

What should you ask Comcast Corporation during a demo session? (65 questions)

Schedule a demo with Business VoiceEdge and access 65 must ask questions for the vendor while watching Business VoiceEdge in action. Visit the vendor's website here.

List of categories

Business Phone Systems
Cloud PBX
IVR
PBX Phone Systems
SIP Clients
SIP Trunking
VoIP
Call Center
Call Center Workforce Management
Voice Recognition

List of features

IVR (Interactive Voice Response)
IVR System
Outbound IVR
Call Center
VoIP

Business VoiceEdge Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Business...
ITQlick rating
3/5
Score
82/100
Pricing
5.8/10
License pricing
$64.99 per month
Functionality
15
Compare
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.