Callcap Review - why 4.7 stars?

Callcap Review
ITQlick Score: 83/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Call Tracking -> Callcap review
Ranking:Ranked 2 out of 19 Call Tracking systems
Company: Callcap
Pricing: starts at $29 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Callcap pricing, Callcap alternatives
Shlomi LaviShlomi Lavi / updated: Jun 19, 2022

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What is Callcap?

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness. The suite of modules help users train their employees, communicate more effectively with existing clientele, and measure new marketing efforts with real-time analytics, call tracking phone numbers, evaluations, and more.

Organizations can listen to their customers with recordings that are available anytime, anywhere, to identify training opportunities, reward employee performance, and provide for the needs of a customer. The platform helps businesses discover which marketing sources drive success, both online and offline. Callcap is offered by a software company in the United States that was founded in 2001, that goes by the same name, Callcap.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

Callcap is a priced product with three plans. The first plan is the select plan, which is going for $29 per month. The second plan is known as a professional plan, which is priced at $149 per month. The third plan is the Enterprise Plan which is custom quoted, therefore, this requires a potential client to contact the vendors.

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Callcap. You can also find here pricing information from Callcap's website.

How it stacks up?

Access a head to head analysis of Callcap vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Compare
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3
CallTrackingMetrics
ITQlick rating
4.6/5
Score
79/100
Pricing
6/10
License pricing
$36 per month
Functionality
4
WhatConverts
ITQlick rating
5/5
Score
77/100
Pricing
5.2/10
License pricing
$30 per account/month
Functionality
5

Frequently Asked Questions (FAQs)

Is it the best Call Tracking system?

Callcap is ranked 2 out of 19 software in their category (Call Tracking systems).

How they are rated on ITQlick?

The rating of Callcap is 4.7 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Callcap makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Callcap can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Callcap and alternatives?

The most popular alternatives to Callcap in 2023: Convirza, Call Tracker, CallTrackingMetrics, WhatConverts, Mediahawk. Access the complete competitors analysis here - Callcap VS Call Tracking Software alternatives.

Is Callcap right for you or your business?

Callcap software is ideal for freelancers, small business, mid-size business, and large business. The current target market of Callcap is the United States and it serves customers in nearly all industries such as manufacturing, government, education, recreation, property management, hospitality, technology, and many more.

List of categories

Call Recording
CRM
Call Center
Call Tracking

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.