Callcap Review

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Last updated: Jan 31, 2020

Callcap Review

ITQlick rating
(4.7/5)

Starting from $29 per month

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.

  • Categories :

    • Call Recording
    • CRM
    • Call Center
    • Call Tracking

Shlomi Lavi / updated: Jan 31, 2020

What is Callcap?

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness. The suite of modules help users train their employees, communicate more effectively with existing clientele, and measure new marketing efforts with real-time analytics, call tracking phone numbers, evaluations, and more.

Organizations can listen to their customers with recordings that are available anytime, anywhere, to identify training opportunities, reward employee performance, and provide for the needs of a customer. The platform helps businesses discover which marketing sources drive success, both online and offline. Callcap is offered by a software company in the United States that was founded in 2001, that goes by the same name, Callcap.

Average Rating -

The rating of Callcap is 4.7 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Competitors & Alternatives

The two main competitors of Callcap are CrazyCall and Oreka TR. CrazyCall is a cloud-based telephony solution for business with call recordings which enable sales professionals to monitor the progress of their campaigns, while Callcap is a cloud-based call tracking software.

Some of the key features of CrazyCall include live dashboards, automatic dialer and call recordings, while some key features of Callcap include caller identification, email recording, and CRM. CrazyCall is ideal for small business, mid-size business, and large business, whereas Callcap is designed for freelancers, small business, mid-size business, and large business.

Both CrazyCall and Callcap offer support online as well as over the phone. Oreka TR is a cloud-based call recording and monitoring solution, while Callcap is a cloud-based call tracking software. Oreka TR is tailored for mid-size business and large enterprise, while Callcap is perfect for freelancers, small business, mid-size business, and large business.

Oreka TR offers support over the phone while Callcap offers support online as well as over the phone. Oreka TR is supported on the web-based platform, while Callcap is supported on the web-based, Windows, and Mac platforms.

Callcap Pricing Information

The cost of license starting from $29 per month. The experts at ITQlick has reviewed Callcap pricing and gave the software a total cost of ownership (TCO) rating of 6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Callcap in action

Is it the right software for you?

Callcap software is ideal for freelancers, small business, mid-size business, and large business. The current target market of Callcap is the United States and it serves customers in nearly all industries such as manufacturing, government, education, recreation, property management, hospitality, technology, and many more.

Callcap Categories

Call Recording
CRM
Call Center
Call Tracking

Specifications

Company:
Address: Wichita, KS, United States
Website:https://callcap.com/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

Callcap Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Callcap
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Convirza
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Call
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$4 per user/month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
CallTrackingMetrics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
79/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$19 per month
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
WhatConverts
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
77/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review