CallSource Review - why 3.5 stars?

CallSource Review
ITQlick Score: 74/100
ITQlick Rating: (3.5/5)
Pricing: 6.8/10 - high cost
Category: Call Tracking -> CallSource
Ranking:Ranked 10 out of 19 Call Tracking systems
Company: CallSource
Pricing: starts at $17 per user/month
Typical customers: SMBs
Platforms: Desktop
Links: CallSource pricing, CallSource alternatives

Shlomi LaviShlomi Lavi / updated: Feb 28, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is CallSource?

Callsource software is a cloud-based reputation management software made for all business scopes. It provides cutting-edge call-tracking tools that help users to gather business intelligence relating to their customers and the effectiveness of their marketing programs.

Callsource offers advanced technologies, responsive customer service, and performance coaching, all focused on enhancing the business processes. The core modules of Callsource software include call management, reputation management, performance management, digital management and more.

The platform also offers call processing, personal coaching, real-time online reporting, and helps business owners to increase their appointments and sales, as well as their marketing ROI.

Callsource software trains its users through Webinars, Documentation and Live online channels. The Callsource platform is a solution by CallSource Company, headquartered in Westlake Village California.

What is CallSource rating? ()

The rating of CallSource is 3.5 stars out of 5 and the total score is 74 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are CallSource's typical customers?

The typical customers include the following business size: SMBs.

Is CallSource the best Call Tracking?

CallSource is ranked 10 out of 19 software in their category (Call Tracking systems).

Who are their main alternatives?

The two main competitors of Callsource software include Invoca and CallRail. Invoca software is a cloud-based, Open source Call tracking and analytics platform made for enterprise marketers whereas Callsource software is a cloud-based reputation management software made multiple industry verticals.

Callsource software is ideal for all organization sizes while Invoca best works with medium and large-size organizations. Invoca software is a product of Invoca but in comparison, Callsource is a solution by Callsource Company both of which are US-based. Both Invoca and Callsource platforms provide Webinars, Documentation and Live Online training for their users.

CallRail software is cloud-hosted call tracking & marketing analytics solution that enable advertisers to track and identify the advertising campaigns that are generating calls whereas Callsource software is cloud-based reputation management and call tracking software.

Callsource software is ideal for all organization sizes while CallRail is suitable to handle medium and large businesses. CallRail software is a product of CallRail Software Company but in comparison, Callsource is a solution by Callsource Company. CallRail offers user support by Online and Business Hours means while Callsource offers Online, 24/7 (Live Rep) and Business Hours support.

What is the cost of CallSource?

The cost of license starts at $17 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for CallSource

What should you ask CallSource during a demo session? (65 questions)

Schedule a demo with CallSource and access 65 must ask questions for the vendor while watching CallSource in action. Visit the vendor's website here.

Is it the right software for you?

Callsource software offers reputation management and calls tracking software solution suitable for made for all business scopes including large small and medium ones. It best works for Automotive, Hearing, Dental, Home Services, and other Healthcare practices. Callsource software can also be used in any appointment-based organization that depends on marketing.

CallSource's list of categories:

Customer Relationship Management
Marketing
Call Tracking

CallSource Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
CallSource
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
74/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$17 per user/month
Functionality
3
Compare
Convirza
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
85/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality
3
Callcap
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
83/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality
4
Call
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
81/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$37 per month
Functionality
3
Review
CallTrackingMetrics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
79/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$36 per month
Functionality
4
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.