CallTools - Top Competitors (Mar 2022)

CallTools Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Call Center -> CallTools review -> CallTools competitors
Ranking:Ranked 88 out of 240 Call Center systems
Company: CallTools Inc.
Pricing: starts at $99 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: CallTools review, CallTools pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 25, 2022

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CallTools vs. Alternatives in 2023

The two main competitors of CallTools include CenterWare Inbound and 3CX Phone System. CenterWare Inbound is a software solution that helps in streamlining the communication between agents and the various callers through intelligent routing capabilities while CallTools is a predictive dialer as well as an inbound call center software solution.

CenterWare Inbound is designed for mid-size business and large business whereas CallTools has been tailored to support small, midsize businesses, and enterprises. Based on the online reviews, CenterWare Inbound has been rated 4.0 while CallTools has a 5-star rating.

While CallTools is a predictive dialer as well as an inbound call center software solution, 3CX Phone System, on the other hand, can be said to be a PBX system for unified communications. 3CX Phone System can either be deployed on-premise or in the cloud, whereas CallTools is a cloud-based communication solution. 3CX Phone System is designed for mid-size business and large business whereas CallTools is ideal for businesses of any size.

CallTools alternatives - for small & large Business

Here are the top 4 alternatives to CallTools that are worth checking out: Nextiva Hosted Call Center for SMBs, CenterWare Inbound for large size business, 8x8 Contact Center for growing companies, and Parakeet for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
CallTools
ITQlick rating
4.8/5
Score
75/100
Pricing
2/10
License pricing
$99 per month
Functionality
15
Best for SMBs
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Best for Enterprise
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Growing
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Free version
Parakeet
ITQlick rating
2.8/5
Score
84/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
13

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.