Campaigner Review - why 3.9 stars?

Shlomi Lavi / updated: Apr 20, 2022

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What is Campaigner?

CampaignerCRM is a customer relationship management software that can help users to manage sales process easily. The CRM system is integrated with email marketing to work as a complete sales processing system. It can send over 10,000 emails per user and supports unlimited users, seats and contacts.

j2 Global is the parent company of CampaignerCRM, headquartered in Los Angeles, California. The company is known for its prodocut eFax, eVoice, KeepItSafe and Onebox. The Digital Media Division of this company includes PCMag.com, Toolbox.com and ExtremeTech.com.

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Who is it best for?

CampaignerCRM is perfect for small and medium-sized companies that are looking for a CRM solution. Any company looking forward to automate their sales process and a strong CRM solution can try this system. Black Diamond Paving, NorthPak and Bullfrog Spas are some of the clients of CampaignerCRM.

Main features and functionalities

CampaignerCRM comes with CRM reporting, contact management, email marketing, sales forecasting and sales process manager. The CRM reporting part offers monthly, weekly and even daily reports sent directly to your timeline, actionable insights and pipeline and marketing efforts. The contact management part comes with searchable custom fields, tracking custom fields, tracking decision makers and bulk import and export features. The interface is user-friendly and customizable. CampaignerCRM’s SPM plan offers pulse reporting feature to help your sales team get all the relevant information about accounts and opportunities easily.

The email marketing part comes with fully customizable email campaigns, professional looking email templates, custom HTML design importing support, easy contact management, robust reporting and tracking, and web-to-lead forms creating features. The mobile CRM supports access from any smartphone and comes with easy navigation, complete contact and account information, report reviewing and adding/updating features. Other notable features are: free plan for users, integration support with third party programs, comprehensive support and mobile dedicated app.

What is the actual cost?

The cost of license starts at $59 per month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Campaigner. You can also find here pricing information from Campaigner's website.

Pros

• A trial version, which is available on all packages, allows you to get familiarized with the program before you buy a package
• Business reports are very detailed and offer real insight into your company's movements and customer relations
• Customer service system is always online and offers great solutions to all your issues so troubleshooting is never a problem
• The cloud database comes in handy when dealing with emergency situations that might compromise or slow down your company
• Since the program is cloud based, implementation and deployment is much easier and takes very little time enact

Cons

• Since the program is for medium to small companies, the scope of the email marketing campaign might be limited
• Sales forecast, which is immensely useful in predicting where your emails should go, is only available on the SPM package
• Campaigner CRM doesn't offer an extensive document storage system and is often very rigid when it comes down to it
• Contracts that are made online are also lacking in management, which means your leads will have to be sure things to make sales
• CampaignerCRM doesn’t support creating app marketplace or customer case like other similar CRM tools

How it stacks up?

Access a head to head analysis of Campaigner vs alternative software solutions.

Frequently Asked Questions (FAQs)