Capsule CRM - Top Competitors (Mar 2022)

Capsule CRM Review
ITQlick Score: 94/100
ITQlick Rating:
Pricing: 2.4/10 - low cost
Category: CRM -> Capsule CRM review -> Capsule CRM competitors
Ranking:Ranked 9 out of 605 CRM systems
Company: Cloudwork
Pricing: starts at $18 per user/month
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: Capsule CRM review, Capsule CRM pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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Capsule CRM vs. Alternatives in 2023

Capsule CRM competes with software like Refract, Pipedrive, Prophix, and Zoho CRM. Capsule CRM is compared to its competitors in some aspects below:
  • Functionality: In terms of functionality, Capsule CRM offers the basic features of CRM software. Most of its alternatives have similar features as Capsule CRM with additional features like statistical analysis and correlation analysis.
  • Cost: In terms of cost, Capsule CRM is considered a budget-friendly software, and its pricing starts at $18/user/month. Zoho CRM has a starting price of $20 per user/month, while their vendors do not disclose the pricing for Prophix and Refract. Pipedrive pricing starts at $12.5 per user per month and has a free trial period.
  • Cloud/ On-Premise: Capsule CRM and its alternatives are all cloud-based only, except for Prophix, both cloud-based and on-premise.
  • Support: Capsule CRM offers support through email, FAQs, and knowledge base. Prophix, Refract, Zoho CRM, and Pipedrive offer support through phone support, chat, and others offered by Capsule CRM. Refract does not support 24/7 live representatives.
  • Scalability: Capsule CRM is built to scale for startups, small and medium-sized enterprises. It supports businesses with an employee size of 1-1000 persons. Profix, Zoho, and Refract are scalable for employee sizes of over 1000, while Pipedrive is built to scale for team sizes of 2-500.

Capsule CRM alternatives - for small & large Business

Here are the top 4 alternatives to Capsule CRM that are worth checking out: Pipedrive for SMBs, Salesforce for large size business, Zoho CRM for growing companies, and JobNimbus for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Capsule ...
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Best for SMBs
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Best for Enterprise
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Growing
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Free version
JobNimbu...
ITQlick rating
4.6/5
Score
94/100
Pricing
2/10
License pricing
$99 per month
Functionality
35


Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.