Carbonite Online Backup Review - why 3.5 stars?

Carbonite Online Backup Review
ITQlick Score: 91/100
ITQlick Rating: (3.5/5)
Pricing: 6.2/10 - high cost
Category: Backup -> Carbonite Online Backup
Ranking:Ranked 2 out of 205 Backup systems
Company: Carbonite
Pricing: starts at $6 per month
Typical customers: Start up, Small business, Medium business, Large business, Private use
Platforms: Desktop, Mobile, Cloud
Links: Carbonite Online Backup pricing, Carbonite Online Backup alternatives

Shlomi LaviShlomi Lavi / updated: Mar 13, 2022

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What is Carbonite Online Backup?

Carbonite online backup is a fog-based data protection system that helps customers protect their data against theft, hardware crashes, deletion, and other mishaps. It is an industry-leading online protection system that aids businesses of all sizes in data encryption, file management, and cloud backup. Carbonite online backup has various features such as automatic update, password protection, backup history, duplication, de-duplication, file sharing, live backup, authentication, media server encryption, quick restore, scheduling, and CD/DVD burning.

It allows the users to store data in various forms including, files, video and audio movies, images in different formats, databases, applications, and accounts. Carbonite provides comprehensive protection and long-term data storage. Each file is compressed and encrypted using 128-bit Blowfish encryption. The target users are small and medium-sized organizations. Carbonite online backup was developed in 2006 by Carbonite Inc., a California-based firm.

The company was later acquired by OpenText, a Canadian software firm, in 2019. During that time, many companies were offering cloud backup but were charging based on storage (gigabytes). Carbonite Inc. was the first to offer unlimited backup space for a fixed price. It is accessible to Windows and macOS users and only available on Android.


What is Carbonite Online Backup rating?

The rating of Carbonite Online Backup is 3.5 stars out of 5 and the total score is 91 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses Carbonite Online Backup?

Carbonite is suitable for all business sizes as well as personal users. This is because the software is available in different versions designed for different kind of users. Whether you are a home user or running a company, you can use the software for the backup of important data in the form of documents, images, music and video files etc.

Any organization would like to outsource the data backup services and concentrate on the more important operational respects. Carbonite can provide safety for any kind of data over any duration of time. The software has thousands of clients all over the world, including individual home users as well as large organizations. Some noteworthy corporate clients include Falcon Construction, Lesron Insurance, and Foundation Real Estate etc.

Is Carbonite Online Backup the best Backup system?

Carbonite Online Backup is ranked 2 out of 205 software in their category (Backup systems).

What are their main features and functionalities?

The software provides both online and network based storage options and uses various backup media for storage. Data repository models that the software follows are differential backup, full system backup, reverse delta, and continuous data protection.

The software allows you to store data in a variety of forms including files, video and audio movies, images in different formats, database, applications and accounts. Data can be stored for a long time without being compromised, thanks to the multi-layered security provided by the software. Important security features include encryption, password protection, authentication, and media server encryption.

Core software features of Carbonite include automatic update, backup history, duplication, de-duplication, file sharing, live backups, quick restore, scheduling, and CD/DVD burning.

What are Carbonite Online Backup's pros? (5 Pros)

  • Client program of the software automatically backs up the new and changes files on your system.
  • Before storing the data, it is compressed and encrypted using 128-bit Blowfish encryption for added protection.
  • Secure SSL link is provided for the transmission of data to ensure its safety and integrity.
  • De-duplication at bit level results in new files being backed up twice.
  • With the remote access facility, you can download your files and data from any location using the secure account.

What are Carbonite Online Backup's cons? (5 cons)

  • Data repository models of the software do not include incremental backup option.
  • Core software features of Carbonite do not include archiving, prioritization, and refactoring.
  • Security features of the software lack centralized management of the data.
  • There is no app of Carbonite for mobile operating systems such as iOS and Android.
  • While the software provides various kinds of backup media, it does not offer FTP backup system.

Who are their main alternatives?

Although Carbonite online backup has its own customer base, there are several competitors. The three tough competitors of Carbonite are FBackup, Norton online backup, and IDrive.
  • Functionality: FBackup is a cloud-based application that helps businesses back up their data. Users can back up and archive the sources using zip compression, allowing backup zip files to be larger than 2GB. Password protection is available for these zip files. In addition, users can take advantage of several free backup plugins. Norton online backup is an online backup solution that helps organizations secure their data from theft, data erasure, and data loss.

    This app uses government-grade encryption to keep sensitive data safe. Norton online backup supports both Windows and Mac OS with a single subscription. IDrive is a cloud-based server backup solution that allows users to various backup devices, including servers and mobile devices, all from a single account.

    In addition, it offers an online file sync functionality that allows the user to sync files and folders in real-time. It also stores the users historical data, allowing for point-in-time recovery and restoration for up to 30 file versions. The dashboards assist in managing all remote computer backups and push the change to backup sets, allowing the devices to operate almost in real-time. IDrive also has a free version available.
  • Levels of services: FBackup offers various features such as Automatic backup, mirror backup, cloud backup, ransomware protection, backup open files, action-defined backups, multiple back-ups, backup with zip compression, backup plugins, multi-lingual and automatic updates. The most prominent features of Norton online backup include automatic backup, file transferring, Mac and Windows support, web-based restore, accidental deletion protection, keyword search, and file compression features.

    IDrive offers several features including, backup log, backup scheduling, recover & restore, cloud backup, compression, continuous backup, disaster recovery, encryption, incremental backup, local server options, multiple system support, remote server options, filter/search, secure data storage, VM backup, and restoration.
  • Support: Users can get help from FBackup and Norton through emails and phone support. FBackup also provides support through FAQ/forums. IDrive supports its users through live videos, webinars, documentation, and chat. Whereas Carbonite backup is available with the help of the users via email, live chat, and documentation.

What is the cost of Carbonite Online Backup?

Carbonite online backup has a subscription-based pricing plan, and the customer is billed annually. To best meet the demands of its customers, it offers three distinct subscription programs. The cheapest package is $6 per month, which provides cloud backup to 1 - 3 computers and remote file access to computer files.

Their second package allows up to 25 computers, allowing FERBA, GLBA & HIPPA support, and centralized management and admin control for $25/month. However, their most expensive package is $50 per month, allowing computers plus servers to backup data and image backup & Bare metal restore and backup for databases & applications.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Carbonite Online Backup. You can also find here pricing information from Carbonite Online Backup's website.

What should you ask Carbonite during a demo session? (65 questions)

Schedule a demo with Carbonite Online Backup and access 65 must ask questions for the vendor while watching Carbonite Online Backup in action. Visit the vendor's website here.

Where Carbonite Online Backup is used?

Carbonite is suitable for both individual users and enterprises of all sizes. It comes in two variants, one for individuals and for businesses. Carbonite helps the company with FERPA, GLBA, HIPAA support, centralized admin controls, application backups, and reporting storage. It also saves time and effort by offering automated data backup services. As a result, Carbonite has grown its clientele over the years, consisting of many notable corporate clients such as Falcon Construction.

List of categories

Backup
Business backup

List of features

Access to open/locked files
Automatic update
Backup history
File sharing
Full Backup
Live backups
Scheduling

Carbonite Online Backup Vs. Alternatives

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Score
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Carbonite
ITQlick rating
3.5/5
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91/100
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EVault
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Norton
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4.1/5
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91/100
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4.6/10
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4
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Nasuni
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4.2/5
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91/100
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6/10
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$50,000 per year
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4
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Attix5
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4.8/5
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91/100
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6.8/10
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Pricing not available
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5
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.