CareCloud Review - why 4.1 stars?

Shlomi Lavi / updated: Feb 18, 2023

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What is CareCloud?

CareCloud Charts is a comprehensive medical software designed to help healthcare providers manage patient care more efficiently. It was established in 2009 in the sunny city of Miami, Florida, and has since grown to become one of the leading medical software solutions in the country. With over 200 employees and a user base of over 20,000 healthcare providers, CareCloud Charts has proven to be a valuable asset in the healthcare industry.

This software is designed to be user-friendly and customizable to fit the unique needs of any healthcare practice. CareCloud Charts offers a full suite of features that can help healthcare providers streamline their daily operations and improve patient outcomes. Whether you're a solo practitioner or part of a large healthcare organization, this software can help you stay organized, efficient, and compliant with industry standards.

One of the most popular features of CareCloud Charts is its intuitive patient charting system. This system allows healthcare providers to easily manage patient information, including medical history, medications, allergies, and more. With this information at their fingertips, providers can make more informed decisions about patient care and avoid potential mistakes.

Another important feature of CareCloud Charts is its billing and revenue cycle management tools. These tools can help healthcare providers maximize revenue, reduce denials, and improve cash flow. Providers can use this software to submit claims, track payments, and monitor performance metrics. The software can also integrate with other billing and accounting systems, making it easy to manage financial data in one central location.

In addition to these core features, CareCloud Charts offers several other tools that can help healthcare providers improve patient care and streamline their workflows. For example, the software includes a patient portal that allows patients to access their medical records, schedule appointments, and communicate with their healthcare providers online. It also offers e-prescribing capabilities, which can help reduce medication errors and improve patient safety.

CareCloud Charts has established itself as a reliable and effective medical software solution, thanks to its user-friendly interface, customizable features, and comprehensive tools. It has received positive reviews from healthcare providers across the country, who appreciate its ease of use, robust functionality, and excellent customer support.

In conclusion, CareCloud Charts is a valuable asset for any healthcare provider looking to streamline their daily operations, improve patient care, and stay compliant with industry standards. With its intuitive interface, customizable features, and comprehensive suite of tools, this software has earned its place as a leading medical software solution. Whether you're a solo practitioner or part of a large healthcare organization, CareCloud Charts can help you achieve your goals and deliver the best possible care to your patients.

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Who is it best for?

CareCloud Charts is a medical software solution that is designed to serve a wide range of healthcare providers, from small independent practices to large medical groups and hospitals. Its flexible and customizable features make it an ideal choice for healthcare providers in various industries, including primary care, specialty care, and mental health.

Here are a few examples of customers that use CareCloud Charts medical software:

1. Pediatric Associates: Pediatric Associates is a large pediatric healthcare provider with over 30 locations in Florida. They use CareCloud Charts to manage patient care, streamline their billing and revenue cycle, and provide a better patient experience.

2. Arizona Digestive Health: Arizona Digestive Health is a gastroenterology practice with 22 locations throughout Arizona. They use CareCloud Charts to manage patient records, schedule appointments, and communicate with patients through the patient portal.

3. Orthopaedic Specialty Institute: Orthopaedic Specialty Institute is a leading orthopedic practice in Southern California. They use CareCloud Charts to streamline their workflows, manage patient care, and track key performance metrics.

4. MindPath Care Centers: MindPath Care Centers is a mental health provider with locations throughout North Carolina. They use CareCloud Charts to manage patient records, schedule appointments, and provide telehealth services to patients.

5. Coastal Eye Institute: Coastal Eye Institute is an ophthalmology practice with locations in Florida. They use CareCloud Charts to manage patient records, schedule appointments, and improve their revenue cycle management.

In addition to these customers, CareCloud Charts is used by thousands of other healthcare providers across the country. Its user-friendly interface, comprehensive features, and excellent customer support have made it a trusted choice for healthcare providers of all sizes and specialties.

Main features and functionalities

CareCloud Charts medical software can help your business in several ways, depending on the nature of your healthcare practice. Here are some examples of how CareCloud Charts can benefit your business:

1. Streamline workflows: CareCloud Charts provides a user-friendly interface that can help streamline workflows and reduce administrative burden. With features like patient scheduling, automated appointment reminders, and billing and revenue cycle management tools, you can save time and focus on providing quality care to your patients.

2. Improve patient care: With CareCloud Charts, you can easily access patient records and medical history, allowing you to provide more personalized and effective care. You can use the software to track patient progress, monitor outcomes, and communicate with patients through the patient portal. This can help improve patient satisfaction and loyalty, as well as your practice's reputation.

3. Enhance revenue cycle management: CareCloud Charts offers robust billing and revenue cycle management tools that can help you maximize revenue, reduce denials, and improve cash flow. You can use the software to submit claims, track payments, and monitor performance metrics, all in one central location. This can help you save time and reduce the risk of errors or omissions.

4. Ensure compliance with industry standards: CareCloud Charts is designed to help healthcare providers comply with industry standards, including HIPAA regulations and other legal requirements. The software provides secure data storage and transmission, as well as regular updates to ensure compliance with changing regulations. This can help you avoid penalties and legal risks associated with non-compliance.

5. Support telehealth services: CareCloud Charts includes telehealth capabilities that can help you offer remote consultations and services to your patients. This can help you expand your reach, reduce patient wait times, and improve patient access to care. With CareCloud Charts, you can easily schedule and conduct virtual visits, securely share medical records, and bill for services.

Overall, CareCloud Charts medical software can help your business operate more efficiently, improve patient care, and stay compliant with industry standards. Its customizable features, user-friendly interface, and excellent customer support make it a valuable asset for healthcare providers of all sizes and specialties.

What is the actual cost?

Carecloud offers three plans: CareCloud Central at $349 per provider per month, CareCloud Complete at $629 per provider per month and Revenue Cycle Management solution - CareCloud Concierge with 3 - 7% of practice collections.

ITQlick pricing score is 3.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for CareCloud.

Pros

• Carecloud Chart offers an optimal reporting analytics module
• Customizable: CareCloud Charts allows for a high degree of customization, making it ideal for healthcare providers who have specific needs and requirements that other software may not be able to meet.
• User-friendly: CareCloud Charts is known for its user-friendly interface, which is intuitive and easy to learn. This can save healthcare providers time and money on training and reduce the risk of errors.
• Affordable: CareCloud Charts is more cost-effective than many of its competitors, particularly for smaller practices. Its pricing model is based on the number of providers and specific features, making it a more affordable option for practices of all sizes.

Cons

• Users complain of slow phone support
• Limited integrations: CareCloud Charts may have limited integrations with other healthcare systems and software, which could limit its usefulness for healthcare providers who rely on multiple systems to manage patient care and revenue cycle management.
• Limited reporting: CareCloud Charts may not offer as robust reporting capabilities as some of its competitors, which could limit its usefulness for healthcare providers who need to generate detailed reports on patient care and financial performance.
• Limited support for large healthcare organizations: CareCloud Charts is ideal for small to medium-sized healthcare practices, but may not offer the same level of support and functionality for large healthcare organizations as some of its larger competitors.

How it stacks up?

Access a head to head analysis of CareCloud vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is CareCloud right for you or your business?

Carecloud Chart is a medical software supporting healthcare organizations with modern, cloud-based clinical, financial, and administrative systems and services that facilities practice operations. Examples of customers using Carecloud are Franco & Co, Lifearts Integrated Health Center, Poplar Bluff Urology, Premier Dermatology, Savona, Dermatology, The Foot Group, Vanguard Rheumatology, Rockingham Foot & Ankle Associates, PLLC, Doctors on Call Maui, etc.