CareCloud Practice Management - Top Competitors (Mar 2022)

Shlomi Lavi / updated: Mar 09, 2022

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CareCloud Practice Management vs. Alternatives in 2023

CareCloud Practice Management competes with other practice management systems like ContinuousCare, SimplePractice, and WebPT. We will compare these systems in some specific aspects below.

• Functionality: CareCloud offers features like revenue cycle management, practice management, electronic health records, telehealth, patient experience management, Healthcare Analytics, workforce extension, group purchasing organization, etc. Compared to its alternatives, WebPT has similar features with CareCloud but does not have the Telehealth feature. ContinuousCare has Patient Marketing, and Chronic Care Management features that are missing in CareCloud.
• Customers/Industries: CareCloud targets small medical practices, large medical groups, ambulatory health systems, academic institutions, medical billing companies, specialties like Neurology, Pain Management, general surgery, etc. In terms of customer base, CareCloud is recognized as a trusted growth partner, serving more than 40,000 healthcare providers. Compared to its closest alternatives, WebPT targets physical therapy, pediatric therapy, occupational therapy, pelvic therapy, and speech-Language pathology practitioners. Also, WebPT has 90,785 members and 20,774 clinics using it. SimplePractice targets practitioners in private practice, including therapists, social workers, etc. SimplePractice has helped over 100 thousand practitioners to simplify their businesses.
• Cost: The license cost information for CareCloud is unavailable on the official website. According to expert research, CareCloud is cost-rated 2/5 (where 1-2 is low-cost, and 4-5 is high-cost), which means it is a low-cost medical software amongst its closest alternatives. ContinuousCare starts with a solo plan of $9 per month for a single user (annual billing), and $10 per month for a single user (monthly billing). SimplePractice starts with an Essential plan at $39 per month. WebPT EMR starts with a Lite Plan at $3/day per provider with unlimited clerical users.
• Cloud-based/On-premise: CareCloud and all its practice management alternative systems are cloud-based.
• Popularity: CareCloud is a publicly-traded company on the NASDAQ under the symbol MTBC, and it serves over 40k healthcare providers, both large and small clinics. CareCloud has served customers in 50 states: Vanguard Rheumatology Partners, Indiana Neuroscience Associates, etc. Its close alternatives are all privately held. WebPT is currently serving 90k+ providers in over 20k+ clinics.
• Scalability: CareCloud can accommodate and provide technology-enabled solutions to healthcare organizations of all sizes. WebPT can scale its clinics from small-size and to multi-location clinics.
• Support: CareCloud and its alternatives share similar support channels like email/help desk and phone support. CareCloud shares similar support features like FAQs/Forum and a knowledge base with SimplePractice and WebPT. All the practice management systems do not offer 24/7 live support. All the alternatives except CareCloud offer chat support.