CarePassport Review - why 3.6 stars?

CarePassport Review
ITQlick Score: 88/100
ITQlick Rating: (3.6/5)
Pricing: 4/10 - average cost
Category: Patient Portal -> CarePassport
Ranking:Ranked 2 out of 18 Patient Portal systems
Company: CarePassport
Typical customers: Small, medium and large size businesses
Platforms: Mobile, Cloud
Links: CarePassport pricing, CarePassport alternatives

Shlomi LaviShlomi Lavi / updated: Jun 08, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

What is CarePassport and its features?

CarePassport is a trusted healthcare app for patients to aggregate and access all their medical data, including medical images, lab results, dental records, clinical reports and more from different healthcare providers.

What is CarePassport rating?

The rating of CarePassport is 3.6 stars out of 5 and the total score is 88 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses CarePassport?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, CarePassport makes it fairly easy to use. This product is user friendly and intuitive.

Is CarePassport cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access CarePassport on your mobile/smart phone.

Is CarePassport the best Patient Portal system?

CarePassport is ranked 2 out of 18 software in their category (Patient Portal systems).

What are CarePassport's pros? (3 Pros)

  • CarePassport allows patients to aggregate, manage, access, and share their medical data
  • The software provides a simplified sharing of medical images and reports with patients and caregivers
  • The software provides easy integration and access to Electronic Medical Records (EMR) for patient data, imaging, history, reports, lab results, etc.

What are CarePassport's cons? (1 cons)

  • The software lacks Phone Support and 24/7 (Live Rep)

Who are their main alternatives?

CarePassport competes with other patient portal systems like SimplePractice, eClinicalWorks, and Solutionreach. We will compare these Patient Portal systems in some specific aspects below.
  • Functionality: CarePassport offers features like Patient Engagement, Patient Records Management, HIPAA compliance, etc. Compared to its listed alternatives, CarePassport and its alternatives offer Patient Portal, Patient Records Management, Appointment Scheduling, and are HIPAA compliant. CarePassport and Solutionreach offer Patient Education, which CarePassport and SimplePractice do not. SimplePractice offers features such as historical reporting, patient monitoring, and real-time reporting that the other mentioned alternatives do not. CarePassport and Solutionreach offer Patient Engagement. However, SimplePractice and eClinicalWorks do not. eClinicalWorks, SimplePractice, and Solutionreach provide patient scheduling, but CarePassport does not. Other capabilities of CarePassport include Telehealth, imaging, Clinical Reports, Remote Patient Monitoring, and Patient-Reported Outcomes.
  • Customers/Industries: CarePassport targets Patients and Healthcare facilities. Compared to its alternatives, SimplePractice targets Health and wellness practitioners in private practice, including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists, etc. eClinicalWorks has a target market that includes primary care offices, ambulatory surgery centers, health centers, hospitals, mobile clinics, and more than 50 specialties. Customers of eClinicalWorks include Chisholm Trail Pediatrics, PrimeCARE Medical Clinic, Carolina Cape Fear Medical Group, and more. Solutionreach is designed for medical practices and healthcare organizations who want to interact with their patients through easier scheduling, reminders, intake, surveys, and other features. Customers of Solutionreach include Franklin Primary Health Center, Community Care Physicians, Allied Physicians Group, PPOC, and others.
  • Cost: The license cost information for CarePassport and Solutionreach is unavailable. eClinicalWorks starts at $449.00 per month without a free version and a free trial. SimplePractice stars at $29 per month.
  • Cloud-based/On-premise: CarePassport and all its mentioned alternatives are cloud-based. eClinicalWorks has an On-Premise version for Windows and Linux.
  • Scalability: CarePassport and its mentioned alternatives can scale organizations from small to mid-size businesses. CarePassport and its listed alternatives except SimplePractice can scale along with their clients to large enterprises.
  • Support: CarePassport and its alternatives provide Email/Help Desk support. CarePassport and SimplePractice have FAQ/Forums, whereas Solutionreach and eClinicalWorks do not. SimplePractice and Solutionreach offer Knowledge Base. However, CarePassport and eClinicalWorks do not. Except for CarePassport, all of the alternatives mentioned include phone support. eClinicalWorks provides a 24/7 (Live Rep) service, while the other alternatives do not. Solutionreach provides the Chat support channel, which is not accessible in the alternatives listed.

What is the cost of CarePassport?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for CarePassport

What should you ask CarePassport during a demo session? (65 questions)

Schedule a demo with CarePassport and access 65 must ask questions for the vendor while watching CarePassport in action.

Where CarePassport is used?

CarePassport is a good fit for patients and healthcare providers that want a healthcare app that allows patients to become more active in their treatment. The software can be used by health firms of all sizes and specialties.

List of categories

Patient Management
Patient Portal
Appointment Scheduling
Project Collaboration

List of features

Mobile Access
Collaboration

CarePassport Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
CarePassport
ITQlick rating
3.6/5
Score
88/100
Pricing
4/10
License pricing
Pricing not available
Functionality
6
Compare
Push
ITQlick rating
3.3/5
Score
89/100
Pricing
4/10
License pricing
$0.01 per license
Functionality
5
Review
Housecal...
ITQlick rating
3.5/5
Score
87/100
Pricing
4/10
License pricing
Pricing not available
Functionality
4
Fits
ITQlick rating
3.6/5
Score
86/100
Pricing
4/10
License pricing
$1,500 per license
Functionality
38
Review
PerfectServe
ITQlick rating
4/5
Score
84/100
Pricing
4/10
License pricing
Pricing not available
Functionality
8

Author

Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.