CarePassport - Top Competitors (Jun 2022)

Shlomi Lavi / updated: Jun 08, 2022

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CarePassport vs. Alternatives in 2024

CarePassport competes with other patient portal systems like SimplePractice, eClinicalWorks, and Solutionreach. We will compare these Patient Portal systems in some specific aspects below.

• Functionality: CarePassport offers features like Patient Engagement, Patient Records Management, HIPAA compliance, etc. Compared to its listed alternatives, CarePassport and its alternatives offer Patient Portal, Patient Records Management, Appointment Scheduling, and are HIPAA compliant. CarePassport and Solutionreach offer Patient Education, which CarePassport and SimplePractice do not. SimplePractice offers features such as historical reporting, patient monitoring, and real-time reporting that the other mentioned alternatives do not. CarePassport and Solutionreach offer Patient Engagement. However, SimplePractice and eClinicalWorks do not. eClinicalWorks, SimplePractice, and Solutionreach provide patient scheduling, but CarePassport does not. Other capabilities of CarePassport include Telehealth, imaging, Clinical Reports, Remote Patient Monitoring, and Patient-Reported Outcomes.
• Customers/Industries: CarePassport targets Patients and Healthcare facilities. Compared to its alternatives, SimplePractice targets Health and wellness practitioners in private practice, including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists, etc. eClinicalWorks has a target market that includes primary care offices, ambulatory surgery centers, health centers, hospitals, mobile clinics, and more than 50 specialties. Customers of eClinicalWorks include Chisholm Trail Pediatrics, PrimeCARE Medical Clinic, Carolina Cape Fear Medical Group, and more. Solutionreach is designed for medical practices and healthcare organizations who want to interact with their patients through easier scheduling, reminders, intake, surveys, and other features. Customers of Solutionreach include Franklin Primary Health Center, Community Care Physicians, Allied Physicians Group, PPOC, and others.
• Cost: The license cost information for CarePassport and Solutionreach is unavailable. eClinicalWorks starts at $449.00 per month without a free version and a free trial. SimplePractice stars at $29 per month.
• Cloud-based/On-premise: CarePassport and all its mentioned alternatives are cloud-based. eClinicalWorks has an On-Premise version for Windows and Linux.
• Scalability: CarePassport and its mentioned alternatives can scale organizations from small to mid-size businesses. CarePassport and its listed alternatives except SimplePractice can scale along with their clients to large enterprises.
• Support: CarePassport and its alternatives provide Email/Help Desk support. CarePassport and SimplePractice have FAQ/Forums, whereas Solutionreach and eClinicalWorks do not. SimplePractice and Solutionreach offer Knowledge Base. However, CarePassport and eClinicalWorks do not. Except for CarePassport, all of the alternatives mentioned include phone support. eClinicalWorks provides a 24/7 (Live Rep) service, while the other alternatives do not. Solutionreach provides the Chat support channel, which is not accessible in the alternatives listed.