Caribou Community Living Care Review - why 3.6 stars?

Shlomi Lavi / updated: Feb 24, 2023

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What is Caribou Community Living Care?

Caribou Community Living Care Long-Term Care Software is a comprehensive electronic health records (EHR) software designed specifically for long-term care facilities. It offers a range of features to help healthcare providers manage patient care and administrative tasks more efficiently, including medication management, care planning, and billing management. The software is suitable for long-term care facilities of all sizes, from small nursing homes to large skilled nursing facilities.

One of the key features of Caribou Community Living Care Long-Term Care Software is its medication management module. This module allows healthcare providers to track medication orders, administration times, and dosages. It also offers medication interaction checks and alerts, which can help prevent adverse drug events. Additionally, the software offers a range of templates for care planning and progress notes, which can save healthcare providers time and effort.

Another notable feature of Caribou Community Living Care Long-Term Care Software is its billing management module. This module offers features such as electronic claims submission and automatic payment posting, which can help streamline the billing process and reduce administrative burden. The software also offers comprehensive reporting capabilities, which can help healthcare providers track financial performance and identify areas for improvement.

Caribou Community Living Care Long-Term Care Software was established in 2012 in Caribou, Maine. Since then, the software has been continuously updated and improved to meet the changing needs of long-term care facilities. The company has a team of dedicated employees who are committed to providing exceptional customer service and support to their clients.

One of the unique aspects of Caribou Community Living Care Long-Term Care Software is its focus on community. The software is designed to help long-term care facilities build stronger relationships with their residents and their families. It offers a range of communication tools, including secure messaging and family portals, which can help facilitate communication between healthcare providers, residents, and their families.

In terms of pricing, Caribou Community Living Care Long-Term Care Software offers flexible pricing plans to fit the needs and budget of different long-term care facilities. They offer a range of pricing options, including monthly and annual subscriptions, as well as custom pricing for larger facilities.

Overall, Caribou Community Living Care Long-Term Care Software is an innovative and comprehensive EHR solution for long-term care facilities. Its focus on community and commitment to customer service make it a standout choice for healthcare providers who are looking for a software solution that can help them deliver exceptional care to their residents.

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Who is it best for?

Caribou Community Living Care Long-Term Care Software serves a wide range of customers in the long-term care industry, including nursing homes, assisted living facilities, and other residential care facilities. Its customers are typically healthcare providers who are looking for a comprehensive electronic health records (EHR) solution to help them manage patient care and administrative tasks more efficiently.

Some examples of customers who use Caribou Community Living Care Long-Term Care Software include:

1. Gardens of Eufaula: Gardens of Eufaula is an assisted living and memory care facility located in Eufaula, Alabama. They use Caribou Community Living Care Long-Term Care Software to manage their resident care plans, medication administration, and billing.

2. Hillcrest Health and Rehabilitation: Hillcrest Health and Rehabilitation is a skilled nursing facility located in Laurel, Mississippi. They use Caribou Community Living Care Long-Term Care Software to manage their clinical and administrative tasks, including electronic health records, medication management, and billing.

3. Horizon House: Horizon House is a retirement community located in Seattle, Washington. They use Caribou Community Living Care Long-Term Care Software to manage their resident care plans, medication administration, and other clinical tasks.

4. New Horizons Living Centers: New Horizons Living Centers is a group of long-term care facilities located in Minnesota. They use Caribou Community Living Care Long-Term Care Software to manage their clinical and administrative tasks, including electronic health records, medication management, and billing.

5. Hospice of Southern Maine: Hospice of Southern Maine is a non-profit organization that provides end-of-life care to patients and families in southern Maine. They use Caribou Community Living Care Long-Term Care Software to manage their patient records, medication administration, and billing.

Overall, Caribou Community Living Care Long-Term Care Software is a popular choice among healthcare providers in the long-term care industry who are looking for a comprehensive EHR solution to help them manage patient care and administrative tasks more efficiently. Its flexible pricing plans, focus on community, and commitment to customer service make it a standout choice for healthcare providers who are looking for a software solution that can help them deliver exceptional care to their patients.

Main features and functionalities

Caribou Community Living Care Long-Term Care Software can help your long-term care business in several ways. Here are some of the key benefits of using this software:

1. Streamline patient care: Caribou Community Living Care Long-Term Care Software offers a range of features to help healthcare providers manage patient care more efficiently. This includes medication management, care planning, and progress notes, which can save healthcare providers time and effort.

2. Improve billing processes: The billing management module in Caribou Community Living Care Long-Term Care Software offers features such as electronic claims submission and automatic payment posting, which can help streamline the billing process and reduce administrative burden.

3. Enhance communication with residents and their families: The software offers a range of communication tools, including secure messaging and family portals, which can help facilitate communication between healthcare providers, residents, and their families. This can help improve resident satisfaction and build stronger relationships with families.

4. Ensure compliance with regulations: Caribou Community Living Care Long-Term Care Software is designed to help healthcare providers comply with regulatory requirements, such as HIPAA and Medicare/Medicaid. This can help reduce the risk of non-compliance and potential penalties.

5. Improve financial performance: The comprehensive reporting capabilities in Caribou Community Living Care Long-Term Care Software can help healthcare providers track financial performance and identify areas for improvement. This can help improve the overall financial health of the business.

In summary, Caribou Community Living Care Long-Term Care Software can help your long-term care business by streamlining patient care, improving billing processes, enhancing communication with residents and their families, ensuring compliance with regulations, and improving financial performance. Its focus on community and commitment to customer service make it a standout choice for healthcare providers who are looking for a software solution that can help them deliver exceptional care to their residents.

What is the actual cost?

The cost of license starts at $18,200 per year. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Caribou Community Living Care.

Pros

• Advanced Communication Features: Caribou Community Living Care Long-Term Care Software offers family portals and secure messaging features for improved communication between caregivers and family members, which many competitors do not provide.
• Customizable Reporting Tools: Caribou Community Living Care Long-Term Care Software provides customizable reporting tools that allow for easy tracking of resident health and medication history, giving it an edge over competitors with less robust reporting capabilities.
• User-Friendly Interface: Caribou Community Living Care Long-Term Care Software boasts a user-friendly interface that is easy to navigate and learn, even for those with limited technological experience, setting it apart from competitors with more complex and difficult-to-use systems.

Cons

• Limited Customer Base: Caribou Community Living Care Long-Term Care Software primarily serves hospice care providers, limiting its customer base compared to competitors that serve a wider range of long-term care providers.
• No Mobile App: Unlike some competitors, Caribou Community Living Care Long-Term Care Software does not offer a mobile app, which may be a disadvantage for caregivers who need to access the system on-the-go.
• Limited Integration Options: Caribou Community Living Care Long-Term Care Software has limited integration options with other healthcare systems, which may be a drawback for organizations that rely on multiple software solutions.

How it stacks up?

Access a head to head analysis of Caribou Community Living Care vs alternative software solutions.

Frequently Asked Questions (FAQs)