Top 56 Appointment Scheduling Software

TOP 56 Appointment Scheduling Software

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1. Acuity Scheduling

  • Best for: Small businesses and start ups
  • Price: starts at $14 per month
  • Mar 10, 2022
Compare Acuity Scheduling Vs. Acuity Scheduling

Acuity Scheduling is a web based appointment scheduling solution for small and medium businesses. Its capabilities include 24/7 booking, third party integrations, customization, client management, and others. The software was designed and launched by Acuity Scheduling Inc headquartered i...


2. QLess

  • Best for: Small, medium and large size businesses
  • Price: starts at $60 per user/month
  • May 06, 2022
Compare QLess Vs. Acuity Scheduling

QLess is an appointment scheduling app that allows businesses to practice social distancing without compromising their services to customers.


3. SuperSaaS

  • Best for: Small, medium and large size businesses
  • Price: starts at $8 per month
  • May 13, 2022
Compare SuperSaaS Vs. Acuity Scheduling

SuperSaaS is an appointment scheduling software designed as an online booking platform to help businesses scale their customers and increase their revenue.


4. TimeTap

  • Best for: Small, medium and large size businesses
  • Price: starts at $24.95 per month
  • Jun 02, 2022
Compare TimeTap Vs. Acuity Scheduling

TimeTap is an appointment scheduling software for businesses designed to make client bookings, make online scheduling, decrease call volumes, and control schedules. Its features make users run a better business, spend time, and ease stress.


5. MyAppointments

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per month
  • May 15, 2022
Compare MyAppointments Vs. Acuity Scheduling

MyAppointments is an online appointment scheduling software that provides users a single platform from which to manage online bookings and customers.


6. MakePlans

  • Best for: Small, medium and large size businesses
  • Price: starts at $9 per resource/month
  • Jun 19, 2022
Compare MakePlans Vs. Acuity Scheduling

MakePlans is a cloud-based appointment scheduling software that enables managers to automate calendar appointment additions and push SMS reminders.


7. Yocale

  • Best for: SMBs
  • Price: starts at $25 per month
  • Jun 19, 2022
Compare Yocale Vs. Acuity Scheduling

Yocale is a cloud-based appointment scheduling software that helps managers match appointments with skills and policies for a personalized experience.


8. Bookeo

  • Best for: Small businesses and start ups
  • Price: starts at $14.95 per user/month
  • Jul 23, 2022
Compare Bookeo Vs. Acuity Scheduling

Bookeo is an online appointment scheduling software that allows employers to receive appointments from various social media channels and update their real-time availability.


9. Schedulicity

  • Best for: Small, medium and large size businesses
  • Price: starts at $34.99 per month
  • Jul 29, 2022
Compare Schedulicity Vs. Acuity Scheduling

Schedulicity is an appointment scheduling software that helps users to manage their time, resources, and clients. Schedulicity allows users to have full control over their calendar with customizable policies for deposits and booking.


10. Customer Appointment Manager

  • Best for: SMBs
  • Price: starts at $295 per license
  • Jan 21, 2022
Compare Customer Appointment Manager Vs. Acuity Scheduling

Customer Appointment Manager is an appointment scheduling software that helps businesses to check for customers and their appointments. Generally, the software allows users to manage appointments, both customers and employees.


11. Demandforce

  • Best for: SMBs
  • Price: starts at $299 per license
  • Jan 14, 2022
Compare Demandforce Vs. Acuity Scheduling

Demandforce software is cloud-hosted reputation management and marketing communication tool modeled for any size of businesses. The platforms offer a comprehensive communication solution that features targeted email marketing, automated appointment reminders and confirmations, recall & reactivation ...


12. EZnet Scheduler

  • Best for: Small, medium and large size businesses
  • Price: starts at $22.87 per user/month
  • May 10, 2022
Compare EZnet Scheduler Vs. Acuity Scheduling

The Eznet Scheduler is an Online Appointment Scheduling System which can be used in any industry, and by any size of business. Small businesses to enterprise class installations can be accommodated by the system. It promises to reduce no-shows and save time and money. It automates reminders as well....


13. BookSteam

  • Best for: Small, medium and large size businesses
  • Price: starts at $19.95 per user/month
  • Feb 08, 2022
Compare BookSteam Vs. Acuity Scheduling

BookSteam is a fast growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. BookSteam received a rating of 4.7 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


14. Schedulista

  • Best for: SMBs
  • Price: starts at $19 per user/month
  • Feb 16, 2022
Compare Schedulista Vs. Acuity Scheduling

Schedulista is a cloud-based scheduling app that lets users schedule and re-schedule their appointments online. It also offers them notifications, reminders, as well as the ability to manage client information. It is the ideal software for membership-based businesses because of its customizable SMS-...


15. FlexBooker

  • Best for: SMBs
  • Price: starts at $0.01 per month
  • Feb 26, 2022
Compare FlexBooker Vs. Acuity Scheduling

FlexBooker is a powerful tool that can help transform and grow any business. It is a cloud-based appointment management solution that can help professionals manage multiple appointments, classes, service deliveries and others. It can also help clients make online reservations and follow ups, effecti...


16. GigaBook

  • Best for: SMBs
  • Price: starts at $12 per month
  • Mar 01, 2022
Compare GigaBook Vs. Acuity Scheduling

GigaBook is a trending cloud-based Professional Services Automation software, it is designed to support small and medium size business. GigaBook received a rating of 3.3 from ITQlick team. The software cost is considered affordable (2.5/5) when compared to alternative solutions.


17. ScheduleOnce

  • Best for: Small businesses and start ups
  • Price: starts at $10 per user/month
  • Mar 05, 2022
Compare ScheduleOnce Vs. Acuity Scheduling

ScheduleOnce is a growing cloud-based Appointment Scheduling software, it is designed to support small and medium size business. ScheduleOnce received a rating of 4.6 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.


18. Genbook

  • Best for: Small businesses and start ups
  • Price: starts at $25 per month
  • Mar 09, 2022
Compare Genbook Vs. Acuity Scheduling

Genbook is a trending cloud-based Professional Services Automation software, it is designed to support small and medium size business. Genbook received a rating of 4.4 from ITQlick team. The software cost is considered affordable (4/5) when compared to alternative solutions.


19. Ovatu Manager

  • Best for: Small businesses and start ups
  • Price: starts at $15 per month
  • Mar 25, 2022
Compare Ovatu Manager Vs. Acuity Scheduling

Ovatu Manager is a leading cloud-based Professional Services Automation software, it is designed to support small and medium size business. Ovatu Manager received a rating of 4.5 from ITQlick team. The software cost is considered affordable (2.5/5) when compared to alternative solutions.


20. DoctorConnect

  • Best for: Small, medium and large size businesses
  • Price: starts at $150 per month
  • Mar 26, 2022
Compare DoctorConnect Vs. Acuity Scheduling

DoctorConnect is a cloud-based medical solution that is designed to help healthcare professionals manage their daily operations and interactions with patients. The solution offers a number of features that include a dashboard that allows users to manually confirm appointments, view and respond to in...


21. AppointmentCore

  • Best for: SMBs
  • Price: starts at $8 per user/month
  • Mar 29, 2022
Compare AppointmentCore Vs. Acuity Scheduling

AppointmentCore is a growing cloud-based Professional Services Automation software, it is designed to support small and medium size business. AppointmentCore received a rating of 3.3 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


22. OpenTempo

  • Best for: Large business
  • Price:
  • Apr 25, 2022
Compare OpenTempo Vs. Acuity Scheduling

OpenTempo is a human resources software designed as a medical workforce management solution for the various departments of health centers for effective resource allocation.


23. Julie Desk

  • Best for: Small, medium and large size businesses
  • Price: starts at $17.99 per user/month
  • Apr 16, 2021
Compare Julie Desk Vs. Acuity Scheduling

Julie Desk is an award-winning cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Julie Desk received a rating of 3.5 from ITQlick team. The software cost is considered average (2.8/5) when compared to other solutions in their cat...


24. System Bookings

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • Jun 21, 2022
Compare System Bookings Vs. Acuity Scheduling

System bookings are booking software specialists and provide automated online booking solutions for ANY type of service. Every client has different requirements which is why our booking software can be setup and customised to your exact specification. We are based in London and have happy clients...


25. MeetOMatic

  • Best for: Small, medium and large size businesses
  • Price: starts at $19.99 per year
  • Apr 16, 2021
Compare MeetOMatic Vs. Acuity Scheduling

MeetOMatic is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. MeetOMatic received a rating of 4.3 from ITQlick team. The software cost is considered average (3.4/5) when compared to other solutions in their category.


26. Octomize Appointment Scheduler

  • Best for: Small, medium and large size businesses
  • Price: starts at $14.95 per month
  • Apr 16, 2021
Compare Octomize Appointment Scheduler Vs. Acuity Scheduling

Octomize Appointment Scheduler is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Octomize Appointment Scheduler received a rating of 4.8 from ITQlick team. The software cost is considered average (2.9/5) when compare...


27. Online-Appointment.com

  • Best for: Small, medium and large size businesses
  • Price: starts at $79 per user/month
  • Apr 16, 2021
Compare Online-Appointment.com Vs. Acuity Scheduling

Online-Appointment.com is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Online-Appointment.com received a rating of 4.8 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternat...


28. SEM Front Desk

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per user/month
  • Sep 03, 2019
Compare SEM Front Desk Vs. Acuity Scheduling

SEM Front Desk is a trending cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. SEM Front Desk received a rating of 4 from ITQlick team. The software cost is considered average (3.3/5) when compared to other solutions in their cat...


29. Timendo

  • Best for: Small, medium and large size businesses
  • Price: starts at $25 per month
  • Apr 16, 2021
Compare Timendo Vs. Acuity Scheduling

Timendo is a trending cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Timendo received a rating of 3.5 from ITQlick team. The software cost is considered affordable (2.4/5) when compared to alternative solutions.


30. Zipporah Advance

  • Best for: Small, medium and large size businesses
  • Price:
  • Apr 16, 2021
Compare Zipporah Advance Vs. Acuity Scheduling

Zipporah Advance is a fast growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Zipporah Advance received a rating of 4.3 from ITQlick team. The software cost is considered affordable (2.2/5) when compared to alternative sol...


31. On Schedule

  • Best for: SMBs
  • Price: starts at $1.50 per user/month
  • Sep 09, 2019
Compare On Schedule Vs. Acuity Scheduling

On Schedule is an online employee scheduling systems which can be used by managers and their team members from any internet-connected computer. This scheduler app runs on the cloud and allows team members to use it while on the road, in the field, and in the office. You can do all the tasks from a s...


32. Bookerlooker

  • Best for: Small, medium and large size businesses
  • Price: starts at $9 per user/month
  • Apr 16, 2021
Compare Bookerlooker Vs. Acuity Scheduling

Bookerlooker is an award-winning cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Bookerlooker received a rating of 4.9 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.


33. Booking Social

  • Best for: Small, medium and large size businesses
  • Price: starts at $99 per user/month
  • Apr 16, 2021
Compare Booking Social Vs. Acuity Scheduling

Booking Social is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Booking Social received a rating of 4.5 from ITQlick team. The software cost is considered average (2.9/5) when compared to other solutions in their ca...


34. Bookmemate

  • Best for: Small, medium and large size businesses
  • Price: starts at $20 per month
  • Apr 16, 2021
Compare Bookmemate Vs. Acuity Scheduling

Bookmemate is a fast growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Bookmemate received a rating of 4.1 from ITQlick team. The software cost is considered average (2.6/5) when compared to other solutions in their categ...


35. Shore.com

  • Best for: SMBs
  • Price: starts at $29 per month
  • Apr 16, 2021
Compare Shore.com Vs. Acuity Scheduling

Shore.com is a fast growing cloud-based Professional Services Automation software, it is designed to support small and medium size business. Shore.com received a rating of 4.1 from ITQlick team. The software cost is considered average (3.3/5) when compared to other solutions in their category.


36. ClickBook

  • Best for: Small, medium and large size businesses
  • Price: starts at $19.95 per month
  • Apr 16, 2021
Compare ClickBook Vs. Acuity Scheduling

ClickBook is a trending cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. ClickBook received a rating of 3.5 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


37. Web-appointments.com

  • Best for: Small, medium and large size businesses
  • Price: starts at $9.90 per month
  • Apr 16, 2021
Compare Web-appointments.com Vs. Acuity Scheduling

Web-appointments.com is an award-winning cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Web-appointments.com received a rating of 3.3 from ITQlick team. The software cost is considered average (2.8/5) when compared to other so...


38. Hakema Booker

  • Best for: Start up, Small business
  • Price: starts at $19 per user/month
  • Oct 03, 2019
Compare Hakema Booker Vs. Acuity Scheduling

Hakema Booker is a fast growing cloud-based Appointment Scheduling software, it is designed to support small size business. Hakema Booker received a rating of 3.4 from ITQlick team. The software cost is considered affordable (1.7/5) when compared to alternative solutions.


39. AppointMentor

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per user/month
  • Apr 16, 2021
Compare AppointMentor Vs. Acuity Scheduling

AppointMentor is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. AppointMentor received a rating of 4.2 from ITQlick team. The software cost is considered average (3.2/5) when compared to other solutions in their cate...


40. Appointmind

  • Best for: Small, medium and large size businesses
  • Price: starts at $25 per month
  • Apr 16, 2021
Compare Appointmind Vs. Acuity Scheduling

Appointmind is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Appointmind received a rating of 3.5 from ITQlick team. The software cost is considered affordable (1.9/5) when compared to alternative solutions.


41. pickAtime

  • Best for: SMBs
  • Price: starts at $25 per month
  • Jul 02, 2020
Compare pickAtime Vs. Acuity Scheduling

pickAtime is a fast growing cloud-based Time Tracking software, it is designed to support small and medium size business. pickAtime received a rating of 4.1 from ITQlick team. The software cost is considered affordable (1.6/5) when compared to alternative solutions.


42. BookaSlot

  • Best for: Small, medium and large size businesses
  • Price: starts at $198 per license
  • Aug 26, 2019
Compare BookaSlot Vs. Acuity Scheduling

BookaSlot is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. BookaSlot received a rating of 4 from ITQlick team. The software cost is considered average (3.4/5) when compared to other solutions in their category.


43. Diarize Me

  • Best for: Small, medium and large size businesses
  • Price: starts at $299 per user/month
  • Apr 16, 2021
Compare Diarize Me Vs. Acuity Scheduling

Diarize Me is a trending cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Diarize Me received a rating of 3.3 from ITQlick team. The software cost is considered average (3.2/5) when compared to other solutions in their category.


44. FixMyAppointment

  • Best for: Small, medium and large size businesses
  • Price: starts at $200 per year
  • Apr 16, 2021
Compare FixMyAppointment Vs. Acuity Scheduling

FixMyAppointment is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. FixMyAppointment received a rating of 3.2 from ITQlick team. The software cost is considered affordable (1.9/5) when compared to alternative solution...


45. Foore

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $8 per user/month
  • Dec 26, 2019
Compare Foore Vs. Acuity Scheduling

Your customers are willing to write a review or provide feedback. All you need is to ask them at the right time and on the platform of their choice. With Foore, you can automate your review collecting process. Check-in your customer on Foore dashboard and your customer will receive a message to give...


46. Shortcuts Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per month
  • Mar 16, 2020
Compare Shortcuts Software Vs. Acuity Scheduling

Shortcuts Software is a growing cloud-based Salon software, it is designed to support small, medium and large size salons. Shortcuts Software received a rating of 3.8 from ITQlick team. The software cost is considered average (2.9/5) when compared to other solutions in their category.


47. Front Desk

  • Best for: Small, medium and large size businesses
  • Price: starts at $129 per user/month
  • Sep 28, 2019
Compare Front Desk Vs. Acuity Scheduling

Front Desk is a mobile client management software that allows business owners and managers the freedom of running their business without setting foot at the office. The essential processes continue even while he is away from his deck. They can strategize, brainstorm, plan and meet with prospective c...


48. Flash Appointments

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Oct 12, 2019
Compare Flash Appointments Vs. Acuity Scheduling

Flash Appointments is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Flash Appointments received a rating of 3.9 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in th...


49. Bobclass

  • Best for: Small, medium and large size businesses
  • Price: starts at $14.99 per license
  • Nov 02, 2019
Compare Bobclass Vs. Acuity Scheduling

Bobclass is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Bobclass received a rating of 3.7 from ITQlick team. The software cost is considered average (3.4/5) when compared to other solutions in their category.


50. BookingRun

  • Best for: Small, medium and large size businesses
  • Price: starts at $2 per user/month
  • Aug 06, 2019
Compare BookingRun Vs. Acuity Scheduling

BookingRun is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. BookingRun received a rating of 4.9 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


51. Tappointment

  • Best for: Small, medium and large size businesses
  • Price: starts at $23 per user/month
  • Aug 22, 2019
Compare Tappointment Vs. Acuity Scheduling

Tappointment is a growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Tappointment received a rating of 3.5 from ITQlick team. The software cost is considered average (3.1/5) when compared to other solutions in their catego...


52. ACES for Business

  • Best for: Small, medium and large size businesses
  • Price: starts at $40 per user/month
  • Sep 16, 2019
Compare ACES for Business Vs. Acuity Scheduling

ACES for Business is a trending cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. ACES for Business received a rating of 3.9 from ITQlick team. The software cost is considered affordable (1.8/5) when compared to alternative solut...


53. Store Vantage

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per user/month
  • Oct 13, 2019
Compare Store Vantage Vs. Acuity Scheduling

Store Vantage is a leading cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Store Vantage received a rating of 5 from ITQlick team. The software cost is considered average (2.6/5) when compared to other solutions in their catego...


54. Agendize

  • Best for: Small, medium and large size businesses
  • Price: starts at $50 per user/month
  • Aug 21, 2019
Compare Agendize Vs. Acuity Scheduling

Agendize is an award-winning cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. Agendize received a rating of 4.9 from ITQlick team. The software cost is considered affordable (2.2/5) when compared to alternative solutions.


55. Dayklik

  • Best for: Small, medium and large size businesses
  • Price: starts at $9.99 per month
  • Aug 26, 2019
Compare Dayklik Vs. Acuity Scheduling

Dayklik is an award-winning cloud-based Appointment Scheduling software, it is designed to support small, medium and large size business. Dayklik received a rating of 3.9 from ITQlick team. The software cost is considered affordable (1.9/5) when compared to alternative solutions.


56. TimelyVisit

  • Best for: Small businesses and start ups
  • Price: starts at $20 per user/month
  • Oct 05, 2019
Compare TimelyVisit Vs. Acuity Scheduling

TimelyVisit is a fast growing cloud-based Professional Services Automation software, it is designed to support small and medium size business. TimelyVisit received a rating of 4.9 from ITQlick team. The software cost is considered affordable (2.2/5) when compared to alternative solutions.



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

Finding the right business software for your business
Proper business software selections are the precursor to successful deployment and business growth. Finding the right solutions doesnít have to be complicated, and it doesnít have to take days or weeks of your time.

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.