Top 54 Field Service Mobile Apps Software

2022's Best 54 Field Service Mobile Apps Systems

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1. Jobber

  • Best for: Small businesses and start ups
  • Price: starts at $39 per user/month
  • Mar 07, 2022
Compare Jobber Vs. Jobber

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexible features were designed to get your serious on-site service work done with ease. Jobbe...


2. HouseCall Pro

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Mar 08, 2022
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HouseCall Pro is a cloud-based field management system which is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. The solution provides mobile support that comes in an application, which can be used on iOS and Android ph...


3. ServiceTitan

  • Best for: Small, medium and large size businesses
  • Price: starts at $398 per technician/month + $800 one-time setup cost
  • May 31, 2022
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ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The software was designed and launched by ServiceTitan headquartered in California, United States.


4. Service Fusion

  • Best for: SMBs
  • Price: starts at $126 per month
  • Mar 08, 2022
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Service Fusion is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, customer and contract management, inventory management, and others. The software was designed and launched by Service Fusion headquartered in Texas, United...


5. Mhelpdesk

  • Best for: Small businesses and start ups
  • Price: starts at $374 per 10 users/month
  • Mar 09, 2022
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MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk is developed by the company of the same name. It was released in 2007 and is headed by Ry...


6. Service Autopilot

  • Best for: Small, medium and large size businesses
  • Price: starts at $47 per month
  • Mar 09, 2022
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Service Autopilot is a web based field service management solution for small and medium businesses. It offers such capabilities as dispatch management, payroll management, routing and scheduling, and others. The software was designed and launched by Backtell LLC headquartered in Texas, United States...


7. Dataforma

  • Best for: Small, medium and large size businesses
  • Price: starts at $69.99 per user/month
  • Mar 09, 2022
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Dataforma software is a web-hosted field service management solution that is integrated with scheduling, GPS Tracking and invoicing tools for contractors. Originally the platform was built specifically for roofing contractors but currently it can be used by various construction businesses such as pl...


8. Kickserv

  • Best for: Small businesses and start ups
  • Price: starts at $31 per month
  • Mar 10, 2022
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Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, jobs, team schedules, estimates and leads in one interface.


9. ServiceMax

  • Best for: Medium and large size businesses
  • Price: starts at $100 per user/month
  • Oct 03, 2022
Compare ServiceMax Vs. Jobber

ServiceMax is a cloud field service scheduling software that comes with a full suite of applications to help companies of all sizes. The software is available in three different editions, each designed to satisfy customers of different sizes with different features.  It can help you to know more abo...


10. FieldEdge

  • Best for: SMBs
  • Price: starts at $100 per user/month
  • Mar 12, 2022
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FieldEdge is a cloud-based Field Service Management solution, it lets users easily track customer history, dispatch, take payments, create service agreements, and more. the software is designed for home service contractors in fields including HVAC, plumbing, electrical and more. The solution allows ...


Pricing Guide - Field Service Mobile Apps Software:

Price Range on Field Service Management software

Companies can expect to pay between $5 and $300 a month for a Field Service Management (FSM) software, with a "per user/agent/asset" payment option. The cost could be between $500 and $5,000 for one-time subscriptions. However, vendors may also charge for installation and other features such as asset reporting, analytics, client portal, and so on. The range based on the business size is as follows:

  • Small-sized businesses (with up to 25 employees) would have to pay between $20 to $75 monthly for Field Service Management software. The one-time cost range is $500-$1500, and additional installation costs could reach $700. For example, TrackerPal pricing starts at $5 a month for each user; Freshdesk cost up to $15 monthly per agent, and YourTradebase pricing goes for $33 a month.
  • Medium businesses can expect a price range of $69-$199 for FSM software. Service Fusion begins at $99 a month, ServiceBridge at $69 a month, and PestRoute pricing goes for $199 a month, excluding startup service charges.
  • Large establishments would pay upwards of $375 per month for Field Service software units. The price range is between $3000 and $5000 for one-time licensing, and additional charges may run up to $5000. For example, ServiceMax starts at $100 per month, RazorSync at $40, and Fleetio pricing goes for $6 per month for each asset. BellaSolutions offers a one-time setup of $7500.

There are other best of breeds under Field Services; some of which include:

  • Maid Service Software This type of Field Service Software typically costs between $0 and $49. For instance, ZenMaid pricing goes for $49 a month, DoTimely for 25 cents per month, and The Service Program costs $49 a month.
  • Maintenance Management Software Users can expect to pay around $6-$40 for Maintenance Software units. For example, EZOfficeInventory starts at $40 a month, Odoo costs about $20 monthly, and Limble CMMS goes for $35 per month. Also, OneSoft Connect pricing starts at $6 a month with plans up to $33 a month.
  • Service Dispatch Software Most vendors offer Service Dispatch software units between $49-$100 a month. Also, one-time pricing for the software could also reach $6700. Route4Me, for example, has a base subscription of $99 a month but also offers a free trial version for a start. vWork pricing starts at $49 a month, and HCSS Dispatcher charges a one-time payment of $6700.
  • HVAC Software Users would have to pay between $25 and $350 monthly for HVAC Software units. For instance, the base subscription for Solves costs $25 a month, RepairShopr pricing starts at $49 a month, and HVACbizPro starts at $349 per month. Husky Intelligence cost price begins at $29 a month, with plans up to $49 per month. Husky Intelligence also has optional features costing around $99 per month.
  • Plumbing Software Plumbing software has a price range of $20-$49. For example, JobSite pricing goes for $49 per month, Routezilla for $19 a month, and ProBusinessTools for $40 a month.
  • Work Order Software Users can expect to pay between $0 and $50 per month for Work Order software units. The price can go up to as high as $600 if the vendor charges annually. Snapii, for example, starts at $1 a month, WorkStraight goes for $19 a month, and RoadFS costs $50 per month.

11. Vonigo

  • Best for: SMBs
  • Price: starts at $98 per user/month
  • Mar 14, 2022
Compare Vonigo Vs. Jobber

Vonigo is a web based field service management solution for businesses of all sizes. It offers such capabilities as scheduling and routing, work order management, billing and invoicing, and others. The software was designed and launched by Vonigo Software Ltd headquartered in British Columbia, Canad...


12. FieldAware

  • Best for: SMBs
  • Price: starts at $70 per user/month
  • Apr 05, 2022
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FieldAware is a cloud-based field management solution that is designed for the management of every facet of the service delivery process. FieldAware enables users to effectively manage customer relationships, scheduling, service requests, dispatching, invoicing, and reporting. User can view service...


13. ThermoGRID

  • Best for: SMBs
  • Price:
  • Apr 08, 2022
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ThermoGRID is a software created for HVAC companies that make their processes simpler and faster. It helps ensure that clients get the best service on time, which increase sales, as well as lessen paper works that make work more convenient for the management or people in charge.


14. Wintac

  • Best for: Small businesses and start ups
  • Price: starts at $1,495 per license
  • Mar 19, 2022
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Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction with your staff on site. Intac International was founded in 1988 in Burlington, Mass...


15. ServiceTrade

  • Best for: SMBs
  • Price: starts at $79 per technician/month
  • Mar 02, 2022
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ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.


16. MobiWork MWS

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per user/month
  • Mar 02, 2022
Compare MobiWork MWS Vs. Jobber

MobiWork MWS is an end-to-end field service software solution designed for employees in the office, those on the field, and customers.


17. Smart Service

  • Best for: Small businesses and start ups
  • Price: starts at $1599.99 per license
  • Mar 22, 2022
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Smart Service is an on-premise enterprise resource planning software that is developed to be used by both individuals as well as by businesses that are in the construction industry and the field service management industry.


18. Base CRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per user/month
  • Apr 12, 2022
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Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any internet enabled device. Base, the developers behind Base CRM, offers the first CRM sol...


19. BookedIN

  • Best for: Small businesses and start ups
  • Price: starts at $24 per month
  • May 31, 2022
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BookedIN is a web based booking and scheduling solution for small and medium businesses. Its services include marketing management, customization, appointment management, payment management, and others. The software was designed and launched by Coldwin Software Inc headquartered in Canad...


20. ScheduFlow Online

  • Best for: Small, medium and large size businesses
  • Price: starts at $39.95 per month
  • Jun 09, 2022
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Scheduflow Online is a SaaS-based Employee Scheduling software that enables employers to manage their workforce and client appointment information in centralized information and interact with new leads through consultations and appointment scheduling.


21. Badger Maps, Inc.

  • Best for: Medium and large size businesses
  • Price: starts at $49 per user/month
  • Oct 18, 2022
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Badger Maps is a cloud-based CRM software that enables Sales Representatives to manage their sales routes through scheduling and report automation.


22. Sergeant Schedule

  • Best for: Small, medium and large size businesses
  • Price: starts at $100 per user/month
  • Apr 30, 2022
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Sergeant Schedule is a cloud-based construction software for project managers and schedulers to track time, plan projects, merge estimates, and manage staff members.


23. ServiceM8

  • Best for: Small businesses and start ups
  • Price: starts at $9 per month
  • May 14, 2022
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ServiceM8 is an online field service software for organizations to take control of their operations, work smarter, get more customers, and complete work faster.


24. PestPac

  • Best for: Small, medium and large size businesses
  • Price:
  • Apr 27, 2022
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PestPac is a field service management solution for businesses of all sizes. It offers sales lead tracking, customized reporting, route optimization, inventory management, and other capabilities. The software was designed and launched by PestPac Software headquartered in New Jersey, Unite...


25. ClickSoftware

  • Best for: Medium and large size businesses
  • Price: starts at $25 per user/month
  • Apr 28, 2022
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ClickSoftware is a field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, scheduling and routing, and others. The software was designed and launched ClickSoftware Inc headquartered in Vermont, United States.


26. Coresystems Field Service

  • Best for: Medium and large size businesses
  • Price: starts at $29 per month
  • Apr 28, 2022
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Coresystems Field Service is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, service history tracking, work order management, and others. The software was designed and launched by Coresystems headquartered in Switzerland.


27. SAP HYBRIS

  • Best for: Medium and large size businesses
  • Price: starts at $54,000 per license
  • May 14, 2022
Compare SAP HYBRIS Vs. Jobber

SAP Hybris is an e-Commerce program that is enterprise-level offering users with B2C and B2B store functionality. There are more than 2,500 stores utilizing this platform leading to more than 500,000 orders every day and about 20 million product SKUs. This program has been widely used predominantly ...


28. ServSuite Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $55 per license
  • Apr 30, 2022
Compare ServSuite Software Vs. Jobber

ServSuite Software is a cloud-based business management software that is designed for pest control and lawn care companies. The software has several features that make it stand out. With the mobile application feature, users are able to manage services and appointments, adjust as well as synchronize...


29. Hormiga Software

  • Best for: Medium and large size businesses
  • Price:
  • May 01, 2022
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Hormiga is a cloud-based Field Service software that enables managers to get insights into employees activities on the field using performance-optimizing tools.


30. Canvas

  • Best for: Medium and large size businesses
  • Price: starts at $20 per user/month
  • May 18, 2022
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Canvas is a mobile business app and form management solution for businesses of all sizes. Its capabilities include signature and image capture, barcode scanning, app customization, and others. The software was designed and launched by Canvas Solutions Inc headquartered in Virginia, Unite...


31. Nexterna Clearview

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,500 per license
  • Apr 09, 2022
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Nexterna Clearview is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, dispatch management, electronic signature, and others. The software was designed and launched by Nexterna headquartered in Ontario, Canada.


32. PENTA Service Management

  • Best for: Medium and large size businesses
  • Price:
  • May 19, 2022
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PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and others. The software was designed and launched by Penta Technologies Inc headquartered in Wi...


33. FieldPower

  • Best for: Small, medium and large size businesses
  • Price: starts at $70 per license
  • May 26, 2022
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FieldPower is a web based field service management solution for businesses of all sizes. It offers help in billing and invoicing, customer management, inventory control, and other aspects. The software was designed and launched by Zylog Systems Ltd headquartered in New Jersey, United Sta...


34. ServicePower

  • Best for: Medium and large size businesses
  • Price:
  • May 29, 2022
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ServicePower is a web based field service management solution for businesses of all sizes. It offers such services as customer management, scheduling and routing, work order management, and others. The software was designed and launched by ServicePower Inc headquartered in Virginia, United States. ...


35. Repsly

  • Best for: SMBs
  • Price: starts at $24 per user/month
  • Jun 07, 2022
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Repsly is a cloud-based retail execution and sales enablement solution designed to help the user in contact and lead management. The solution helps centralize the sales of a specific brand, observational and in-store data connecting store-level activities with sales impact.


36. TransPac

  • Best for: Medium and large size businesses
  • Price:
  • May 29, 2022
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TransPac is a growing cloud-based Field Service software, it is designed to support medium and large size business. TransPac received a rating of 4.1 from ITQlick team. The software cost is considered a bit pricey (5/5) vs their competitors.


37. TRACEMYLEAD

  • Best for: Small, medium and large size businesses
  • Price: starts at $50 per month
  • May 29, 2022
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TRACEMYLEAD is cloud-based field service software that allows home remodelers to manage appointment schedules and field projects from a central point.


38. workCITE

  • Best for: Medium business
  • Price:
  • Mar 09, 2022
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workCITE is a field service management solution for businesses of all sizes. It offers assistance in billing and invoicing, contract management, dispatch management, and other domains. The software was designed and launched by Crossfleet Inc headquartered in Arkansas, United States.


39. Mobile Inspection Software

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 18, 2022
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Mi-Corporation’s Mobile Inspection Software is a web based field service management solution for businesses of all sizes. Its capabilities include database inspection, data capturing, invoicing, and others. The software was designed and launched by Mi-Corporation headquartered in North C...


40. Service Cloud Field Service

  • Best for: Small, medium and large size businesses
  • Price: starts at $50 per user/month
  • Jun 22, 2022
Compare Service Cloud Field Service Vs. Jobber

The Service Cloud Field Service, now the Field Service Lightning is designed to deliver smarter, quicker and personalized services from the phone to the field using singular platform.


41. PestRoutes

  • Best for: Small, medium and large size businesses
  • Price: starts at $199 per month
  • Jun 22, 2022
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PestRoutes is a field service software that is cloud-based and provides users with end to end pest control system.


42. Pronexis Lawn

  • Best for: Small, medium and large size businesses
  • Price: Has a free version
  • Jun 28, 2022
Compare Pronexis Lawn Vs. Jobber

Pronexis is a field service software designed to help home service businesses grow and improve conversions, customer engagement and experience via chat, SMS communication.


43. IFS Field Service Management

  • Best for: Medium and large size businesses
  • Price: starts at $65 per month
  • Jun 24, 2022
Compare IFS Field Service Management Vs. Jobber

IFS Field Service Management software is a service management solution that streamlines and automates processes. The solution offers a number of features that include a mobile application that enables field workers to access data through their devices.


44. SmartField Software

  • Best for: SMBs
  • Price: starts at $10 per user/month
  • Jun 26, 2022
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SmartField Software is an award-winning cloud-based Field Service software, it is designed to support small and medium size business. SmartField Software received a rating of 4.5 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


45. Dynamics 365 for Field Service (formerly FieldOne)

  • Best for: Small, medium and large size businesses
  • Price: starts at $115 per user/month
  • Aug 23, 2022
Compare Dynamics 365 for Field Service (formerly FieldOne) Vs. Jobber

The Dynamics 365 for Field Service (formerly FieldOne) is a service management software helping users to manage their field service operations and processes.


46. Tract

  • Best for: Small businesses and start ups
  • Price: starts at $50 per technician/month
  • Jul 09, 2022
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Tract is a field service software designed to help simplify the management of field operations. The software combines mobile, web, and advanced identification devices to increase the accuracy in tracking field operations and enable communications in real-time.


47. FieldLocate

  • Best for: SMBs
  • Price: starts at $70 per user/month
  • Jul 05, 2022
Compare FieldLocate Vs. Jobber

FieldLocate is a field service management software that can help users to keep track of their assets and streamline service operations. Users don’t have to chase behind money and will be able to add more time to the bottom line by streamlining invoices, work orders, quotes and payments. The software...


48. Maxoptra

  • Best for: Small, medium and large size businesses
  • Price: starts at $35 per vehicle/month
  • Jul 06, 2022
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Maxoptra is a web based routing and scheduling solution for small and medium businesses. It offers such services as planning, dispatching, and controlling. The software was designed and launched by Magenta Technology headquartered in London, United Kingdom.


49. WorkWave Service

  • Best for: Small, medium and large size businesses
  • Price: starts at $59 per user/month
  • Aug 23, 2022
Compare WorkWave Service Vs. Jobber

Workwave is a field service management software built to help businesses reduce paperwork, expenses, and save time.


50. FieldEZ Software

  • Best for: Medium and large size businesses
  • Price: starts at $15 per user/month
  • Jul 07, 2022
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FiledEZ is a field service software designed to help businesses digitalize and transform their field operations. Customizable to suit each business workflow, the software can increase operational efficiency, enhance customer experience, and improve employee satisfaction.


51. GE Healthcare

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 22, 2022
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As a leading global medical technology, pharmaceutical diagnostics, and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. We are ...


52. InterSystems HealthShare

  • Best for: Small, medium and large size businesses
  • Price:
  • Feb 21, 2022
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InterSystems technology and solutions power intelligent clinical workflows and real-time decision support wherever care decisions are made. They provide the analytics to manage an organization – or the health of a population. They are built to mine the largest data lakes through machine learning and...


53. Medsphere Systems

  • Best for: Small, medium and large size businesses
  • Price:
  • Feb 22, 2022
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Comprehensive EHR and RCM solutions for inpatient and ambulatory facilities with outsourced managed IT services and supply chain management to improve overall patient care.


54. Praxedo

  • Best for: Medium and large size businesses
  • Price: starts at $27.50 per user/month
  • Jul 19, 2022
Compare Praxedo Vs. Jobber

Praxedo is a field service management software for field service establishments to schedule, plan, track personnel and work orders for dispatches, stay connected to field personnel, and use global positioning to track vehicles.



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

Finding the right business software for your business
Proper business software selections are the precursor to successful deployment and business growth. Finding the right solutions doesnít have to be complicated, and it doesnít have to take days or weeks of your time.

After researching over 5,000 systems, we can identify the best solution for companies of all shapes and sizes. ITQlick.com is 100% free for software buyers.



Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.