Top 72 Hotel Resort Management Software

TOP 72 Hotel Resort Management Software

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1. Zenefits

  • Best for: Small, medium and large size businesses
  • Price: starts at $8 per employee/month
  • Mar 11, 2022
Compare Zenefits Vs. Zenefits

Zenefits is a human resource management software that offers benefits administration, payroll management and compliance features in one single solution. If you are already using benefits or payroll software, you can connect them with Zenefits. The best thing about this HR software is, you get everyt...


2. eZee Absolute

  • Best for: Small, medium and large size businesses
  • Price: starts at $45 per month
  • Apr 27, 2022
Compare eZee Absolute Vs. Zenefits

eZee Absolute is a hotel and hospitality management solution for hotels and property businesses of all sizes. It offers such capabilities as housekeeping management, reservations management, marketing management, and others. The software was designed and launched by eZee Technosys headquartered in I...


3. Maintenance Connection

  • Best for: Medium and large size businesses
  • Price: starts at $199 per month
  • Apr 10, 2022
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Maintenance Connection is a scalable web-based maintenance management solution that covers most maintenance services, helping facility and maintenance managers improve asset life, lower total maintenance cost, predict and prevent failures, minimize investments in inventory, improve labor productivit...


4. RMS Hospitality

  • Best for: Small, medium and large size businesses
  • Price: starts at $54 per month
  • Apr 28, 2022
Compare RMS Hospitality Vs. Zenefits

RMS is a cloud-based property management solution for medium and large hospitality businesses and facilities. It has online booking, channel management, dynamic pricing, guest marketing, event management, asset maintenance, POS integration, and GDS integration features.


5. Hotelogix PMS

  • Best for: Small businesses and start ups
  • Price: starts at $3.99 per room/month
  • May 16, 2022
Compare Hotelogix PMS Vs. Zenefits

Hotelogix PMS is a hotel management software designed for hoteliers to facilitate online bookings, manage and control hotel properties, perform online payments, and customize business needs.


6. Cenium Hospitality ERP

  • Best for: Small, medium and large size businesses
  • Price:
  • May 19, 2022
Compare Cenium Hospitality ERP Vs. Zenefits

Cenium Hospitality ERP is a web based hotel and hospitality management solution for businesses of all sizes. It offers such capabilities as online booking system, front desk operations, distribution channel management, and others. The software was designed and launched by CENIUM headquartered in Nev...


7. GroupMAX

  • Best for: Small, medium and large size businesses
  • Price: starts at $39.95 per month
  • May 19, 2022
Compare GroupMAX Vs. Zenefits

GroupMAX is a web based hospitality and hotel management solution for businesses of all sizes. It offers such capabilities as online booking engine, reservations management, and others. The software was designed and launched by Passkey International Inc headquartered in Massachusetts, United States....


8. RezEasy Cloud PMS

  • Best for: SMBs
  • Price: starts at $35 per month
  • May 21, 2022
Compare RezEasy Cloud PMS Vs. Zenefits

RezEasy Cloud PMS is a hotel management software designed for businesses to connect directly with guests, make online bookings, reduce cost of operations, and channel management functions.


9. ATRIO

  • Best for: Medium and large size businesses
  • Price:
  • May 29, 2022
Compare ATRIO Vs. Zenefits

ATRIO software is a cloud-hosted hotel management suite designed for businesses like amusement parks, independent hotels, and campgrounds among others. The suite features ARTIO Guest Experience Management which offers features as arrival & departure lists, booking and check-in, and room controller a...


10. Amadeus LinkHotel Solution

  • Best for: Small, medium and large size businesses
  • Price:
  • May 29, 2022
Compare Amadeus LinkHotel Solution Vs. Zenefits

Amadeus LinkHotel Solution is an integrated cloud-based inventory and content management software modeled to service individual and chain hotels around the globe.


11. Fidelity PMS

  • Best for: Medium and large size businesses
  • Price:
  • May 29, 2022
Compare Fidelity PMS Vs. Zenefits

Fidelity PMS is a property management software solution for businesses of all sizes. It offers such services as front office management, reservations management, vacation rental, and others. The software was designed and launched by MAiS Information Systems Inc headquartered in Slovenia.


12. RoomKey PMS

  • Best for: SMBs
  • Price: starts at $3 per room/month
  • May 24, 2022
Compare RoomKey PMS Vs. Zenefits

RoomKey PMS is a cloud-based property management system that is suitable for use in businesses of all sizes, including small-sized companies, medium-sized companies, and large enterprises. With RoomKey PMS, one can manage real estate property and offices as well as outdoor parks.


13. GuestList

  • Best for: Small, medium and large size businesses
  • Price: starts at $1.50 per license
  • Jun 18, 2022
Compare GuestList Vs. Zenefits

Guestlist is a guest and booking management software for event managers to create and manage events, create event websites, manage guests, and get real-time analytics for events.


14. HiSuite

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 18, 2022
Compare HiSuite Vs. Zenefits

HiSuite Software is a hotel and hospitality management solution for businesses of all sizes. It offers such services as guest information management, reservations management, inventory management, and others. The software was designed and launched by HiRUM Software Solutions headquartered in Austral...


15. TimeForce

  • Best for: Medium and large size businesses
  • Price: starts at $49 per license
  • Jun 23, 2022
Compare TimeForce Vs. Zenefits

TimeForce is a time and attendance tracking software that automates payment processes and accurately calculates gross payroll. It is SaaS based software developed by Qqest to provide companies with solutions for better management of workforce. Qqest has recently partnered with Infinisource, a hum...


16. Skyware Hospitality Solutions

  • Best for: Medium and large size businesses
  • Price: starts at $5,000 per license
  • Jun 23, 2022
Compare Skyware Hospitality Solutions Vs. Zenefits

Skyware Hospitality Solutions is a web based property management system. The software features software management, property management, and integrated online reservations for users and their websites. The software also provides single entry point solution that helps in automating the operations of ...


17. CabinKey

  • Best for: Small businesses and start ups
  • Price: starts at $99 per month
  • Feb 26, 2022
Compare CabinKey Vs. Zenefits

CabinKey a cloud-based hotel management software that helps users manage their vacation rental properties, campgrounds and resorts. The software allows property owners to set up their properties, configure their rates and enable guests to make reservations.


18. Maestro

  • Best for: Medium and large size businesses
  • Price: starts at $360 per license
  • Jul 06, 2022
Compare Maestro Vs. Zenefits

Maestro PMS is a cloud based property management solution for businesses of all sizes. It features such services as marketing management, reservations management, maintenance management, and others. The software was designed and launched by Maestro Property Management System headquartered in Ontario...


19. Landlord Report

  • Best for: Small, medium and large size businesses
  • Price: starts at $199 per license
  • May 10, 2022
Compare Landlord Report Vs. Zenefits

Landlord Report is a property management solution for businesses of all sizes. It offers such capabilities as online rental applications, recurring work orders, payment management, and others. The software was designed and launched by MDansby.com LLC headquartered in New York, United States.


20. rGuest

  • Best for: Medium and large size businesses
  • Price:
  • Jul 06, 2022
Compare rGuest Vs. Zenefits

rGuest is a hotel and hospitality management solution for property businesses of all sizes. It offers such capabilities as revenue management, ROI management, online dining reservations, and others. The software was designed and launched by Agilysys Inc headquartered in Georgia, United States.


21. WebRezPro

  • Best for: Small businesses and start ups
  • Price: starts at $5 per user/month
  • Jul 05, 2022
Compare WebRezPro Vs. Zenefits

WebRezPro is cloud-based property management system with traditional and advanced PMS features. The software was designed by World Web Technologies, Inc. headquartered in Alberta, Canada. It offers all the unique advantages of cloud-based systems such as remote accessibility and integrated web.


22. Magpie iHospitality

  • Best for: SMBs
  • Price: starts at $495 per license
  • Jul 15, 2022
Compare Magpie iHospitality Vs. Zenefits

Magpie Systems is a property management software designed to help property owners focus on customers and optimize revenue. The software has a maintenance & housekeeping functionality that users can harness to create work orders for on-site staff and external vendors.


23. Managinng-com

  • Best for: SMBs
  • Price: starts at $200 per room/month
  • Jul 28, 2022
Compare Managinng-com Vs. Zenefits

Managinng.com is a web based hotel and hospitality management solution for small and medium property businesses. It offers such capabilities as accounting management, email automation, reservations management, and others. The software was designed and launched by Managinng.com headquartered in Greec...


24. Vendor Remote

  • Best for: Small, medium and large size businesses
  • Price: starts at $495 per month
  • Aug 05, 2022
Compare Vendor Remote Vs. Zenefits

Rezserve is a hotel management software designed to help hospitality businesses transform their website into a tool that generates sales and revenue. With the software, they will be able to sell rooms & activities online, promote their hotel with video tours, and harness a boutique hotel website des...


25. Hotello

  • Best for: Medium business
  • Price: starts at $180 per month
  • Feb 05, 2022
Compare Hotello Vs. Zenefits

Hotello is a hotel and hospitality management solution for businesses of all sizes. It offers such capabilities as front office management, maintenance management, reservations management, and others. The software was designed and launched by Mingus Software headquartered in Quebec, Canada.


26. JobAdder

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 10, 2022
Compare JobAdder Vs. Zenefits

JobAdder is a cloud-based enterprise recruitment software designed for businesses willing to do recruitment easily and more effectively. The software works well in all sized businesses, small-sized businesses, medium-sized businesses, and large-sized companies.


27. Zonka Feedback

  • Best for: Small, medium and large size businesses
  • Price: starts at $79 per month
  • Apr 29, 2022
Compare Zonka Feedback Vs. Zenefits

Zonka Feedback is a leading cloud-based Hotel Management software, it is designed to support small, medium and large size hotels. Zonka Feedback received a rating of 4.7 from ITQlick team. The software cost is considered affordable (1.6/5) when compared to alternative solutions.


28. Bigfoot CMMS

  • Best for: Medium and large size businesses
  • Price: starts at $7,500 per year
  • Apr 07, 2022
Compare Bigfoot CMMS Vs. Zenefits

Bigfoot CMMS is a powerful cloud solution that is designed to manage modern asset and facility maintenance needs through a simple user interface.


29. RezOvation Web

  • Best for: Small businesses and start ups
  • Price: starts at $71 per month
  • Apr 05, 2022
Compare RezOvation Web Vs. Zenefits

RezOvation Web is a web based hotel and hospitality management solution for properties of small and medium size. It offers such capabilities as marketing management, group management, reservations management, and others. The software was designed and launched by Homeaway Software Inc headquartered i...


30. roomMaster

  • Best for: Small businesses and start ups
  • Price: starts at $195 per month
  • May 28, 2022
Compare roomMaster Vs. Zenefits

roomMaster is a property management software solution for businesses of all sizes. It offers such services as guest management, central reservations, analytics, and others. The software was designed and launched by InnQuest Software, headquartered in Florida, United States.


31. innRoad

  • Best for: Medium and large size businesses
  • Price: starts at $150 per month
  • May 26, 2022
Compare innRoad Vs. Zenefits

innRoad is a hotel and hospitality management solution for businesses of all sizes. Its capabilities include credit card processing, data security, multi-location support, reporting, and others. The software was developed and released by innRoad Inc headquartered in New York, United States.


32. RDP

  • Best for: Medium and large size businesses
  • Price: starts at $500 per month
  • Mar 28, 2022
Compare RDP Vs. Zenefits

RDP is a hotel and hospitality management solution for businesses of all sizes. It offers support for multiple reservation channels along with work order management, analytics, and other capabilities. The software was designed and launched by Resort Data Processing Inc headquartered in Co...


33. Infor Hospitality Suite

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 31, 2022
Compare Infor Hospitality Suite Vs. Zenefits

Infor Hospitality Suite is a web based hotel and hospitality management solution for businesses of all sizes. Its capabilities include asset management, revenue management, CRM, guest management, and others. The software was designed and launched by Infor headquartered in New York, Unite...


34. Clock PMS

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 06, 2022
Compare Clock PMS Vs. Zenefits

Clock PMS is a fast growing cloud-based Hotel Management software, it is designed to support small, medium and large size hotels. Clock PMS received a rating of 4.7 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


35. RepoApp

  • Best for: Small, medium and large size businesses
  • Price: starts at $999.99 per year
  • Feb 09, 2022
Compare RepoApp Vs. Zenefits

RepoApp is a fast growing cloud-based Hotel Management software, it is designed to support small, medium and large size hotels. RepoApp received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1.8/5) when compared to alternative solutions.


36. Cloud PMS

  • Best for: Small, medium and large size businesses
  • Price: starts at $30 per user/month
  • Feb 15, 2022
Compare Cloud PMS Vs. Zenefits

Newhotel Cloud PMS is a web based hotel and hospitality management solution for businesses of all sizes. It offers such capabilities as front office management, marketing management, reservations management, and others. The software was designed and launched by Newhotel.com Inc headquartered in Port...


37. Kott Hospitality Management

  • Best for: Small, medium and large size businesses
  • Price: starts at $10,000 per license
  • Feb 15, 2022
Compare Kott Hospitality Management Vs. Zenefits

Kott Hospitality Management is a web based hotel and hospitality management solution for property businesses of all sizes. It offers such capabilities as online booking, reservations management, catering management, and others. The software was designed and launched by Kott Software headquartered in...


38. Hoteliga

  • Best for: SMBs
  • Price: starts at $30 per month
  • Feb 15, 2022
Compare Hoteliga Vs. Zenefits

Hoteliga is a web based hotel and hospitality management solution for property businesses of all sizes. It offers such capabilities as front office management, housekeeping management, reservations management, and others. The software was designed and launched by Hoteliga headquartered in Germany.


39. Smart Hotel

  • Best for: Small, medium and large size businesses
  • Price: starts at $500 per month
  • Feb 15, 2022
Compare Smart Hotel Vs. Zenefits

Smart Hotel is a hospitality property management solution for businesses of all sizes. It offers such capabilities as employee management, front office management, reservations management, and others. The software was designed and launched by Smart Hotel Software headquartered in British Columbia, C...


40. Innkey PMS

  • Best for: Small, medium and large size businesses
  • Price: starts at $3 per feature/month
  • Feb 19, 2022
Compare Innkey PMS Vs. Zenefits

Innkey PMS is a web based hotel and property management solution for property businesses of all sizes. It offers such services as employee management, guest experience management, online booking, and others. The software was designed and launched by Innkey Infosystems Pvt Ltd headquartered in Gujara...


41. MQSYS Hotel Management System

  • Best for: Large business
  • Price:
  • Jun 02, 2022
Compare MQSYS Hotel Management System Vs. Zenefits

MQSYS Hotel Management System is a growing cloud-based Hotel Management software, it is designed to support large size hotels. MQSYS Hotel Management System received a rating of 5 from ITQlick team. The software cost is considered affordable (1.3/5) when compared to alternative solutions.


42. MyPMS

  • Best for: Small, medium and large size businesses
  • Price: starts at $50 per user/month
  • Feb 19, 2022
Compare MyPMS Vs. Zenefits

MyPMS is a trending cloud-based Hotel Management software, it is designed to support small, medium and large size hotels. MyPMS received a rating of 3.8 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


43. Execu/Suite PMS

  • Best for: SMBs
  • Price: starts at $437 per month
  • Feb 22, 2022
Compare Execu/Suite PMS Vs. Zenefits

Execu/Suite PMS is a hotel and hospitality management solution for businesses of all sizes. Its capabilities include marketing management, online booking, reservations management, and others. The software was designed and launched by Execu/Tech Systems Inc headquartered in Florida, Unite...


44. HotSOS

  • Best for: Small, medium and large size businesses
  • Price: starts at $995 per license
  • Feb 23, 2022
Compare HotSOS Vs. Zenefits

HotSOS is a web based hotel and hospitality management solution for businesses of all sizes. It offers such capabilities as maintenance management, custom reporting, interactive voice response, and others. The software was designed and launched by Hotsos Enterprises Ltd headquartered in Texas, Unite...


45. Dormito-re

  • Best for: Small businesses and start ups
  • Price: starts at $8 per month
  • Feb 23, 2022
Compare Dormito-re Vs. Zenefits

Dormito.re is a web based hotel and property management solution for small and medium property businesses. It offers such services as accounting management, reservations management, social media marketing, and others. The software was designed and launched by Kvadrati headquartered in Slovenia.


46. KWHotel Standard

  • Best for: SMBs
  • Price: starts at $67.14 per year
  • Feb 28, 2022
Compare KWHotel Standard Vs. Zenefits

KWHotel is a property and hotel management solution for small and medium property businesses. It offers such capabilities as customer database, reservations management, user access rights, and others. The software was designed and launched by KWHotel.


47. HMS Fusion

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 01, 2022
Compare HMS Fusion Vs. Zenefits

HMS Fusion is an award-winning cloud-based Hotel Management software, it is designed to support small, medium and large size hotels. HMS Fusion received a rating of 2.5 from ITQlick team. The software cost is considered average (2.8/5) when compared to other solutions in their category.


48. ASSD PMS

  • Best for: Small, medium and large size businesses
  • Price: starts at $3,140 per license
  • Mar 05, 2022
Compare ASSD PMS Vs. Zenefits

ASSD PMS is a hotel and property management solution for businesses of all sizes. It offers such services as front office management, reservations management, inventory management, and others. The software was designed and launched by ASSD GmbH headquartered in Germany.


49. Guest Tracker

  • Best for: SMBs
  • Price: starts at $795 per license
  • Mar 05, 2022
Compare Guest Tracker Vs. Zenefits

Guest Tracker is a trending cloud-based Hotel Management software, it is designed to support small and medium size hotels. Guest Tracker received a rating of 4.4 from ITQlick team. The software cost is considered affordable (4/5) when compared to alternative solutions.


50. Five Star PMS

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 09, 2022
Compare Five Star PMS Vs. Zenefits

Five Star PMS is a hotel and hospitality management solution for businesses of all sizes. It offers such capabilities as online reservations, catering management, inventory management, and others. The software was designed and launched by Five Star Hotel Systems Corporation headquartered in Toronto,...


51. Alexandros Front Office

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 09, 2022
Compare Alexandros Front Office Vs. Zenefits

Alexandros Front Office is a hotel and hospitality management solution for property businesses of all sizes. It offers such capabilities as guest information categorization, custom reporting, front desk operations, and others. The software was designed and launched by Sunsoft Ltd headquartered in At...


52. Easy InnKeeping

  • Best for: Small businesses and start ups
  • Price: starts at $59 per month
  • Mar 23, 2022
Compare Easy InnKeeping Vs. Zenefits

Easy InnKeeping is a property management for small hotels, motels, and condos. It features include online reservation, integrated POS, content management system, room availability booking, conversion tracking, and more.


53. iMagic Hotel Reservation

  • Best for: Small, medium and large size businesses
  • Price: starts at $299 per license
  • Mar 24, 2022
Compare iMagic Hotel Reservation Vs. Zenefits

iMagic Hotel Reservation is a reservation management solution for small and medium property businesses. It offers such capabilities as flexible rate management, online booking system, reservations management, and others. The software was designed and launched by iMagic Software headquartered in Cali...


54. Lodgical Solution

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 29, 2022
Compare Lodgical Solution Vs. Zenefits

Property management software should be easy. From accepting new reservations to running reports, from tracking guest profiles and marketing data to staying on top of your housekeeping and maintenance tasks, the software you use should facilitate a smoother operation and, most important, a better gue...


55. Rover

  • Best for: Small, medium and large size businesses
  • Price:
  • May 10, 2022
Compare Rover Vs. Zenefits

Rover does. Upgrades and dynamic packages are built directly into the Rover interface. Staff wont need a script to remember to up-sell. And the same prompts are built into all Zest consumer interfaces as well.


56. bookatonce-com

  • Best for: SMBs
  • Price: starts at $35 per month
  • May 12, 2022
Compare bookatonce-com Vs. Zenefits

Start out with the Personal Edition and if required switch to the Business Edition at any time.Register, enter your data and check in your first guest.See for yourself, how easy and intuitive designed the user interface of bookatonce.


57. Hotel Management System

  • Best for: Small, medium and large size businesses
  • Price: starts at $5 per user/month
  • May 17, 2022
Compare Hotel Management System Vs. Zenefits

Automate your business by deploying our hotel management software with the best practices for your hotel . This will automate all your hotels together on a single integrated platform.


58. airHMS

  • Best for: Small businesses and start ups
  • Price:
  • May 19, 2022
Compare airHMS Vs. Zenefits

The system is easy to use and gives you total control on your bookings and reservations, guest data, room/villa inventory, housekeeping, invoicing, seasonality, rates management, reporting and much more .


59. Booked

  • Best for: Small, medium and large size businesses
  • Price:
  • May 19, 2022
Compare Booked Vs. Zenefits

Communicate with your customer at all stages of their journey. With intelligent triggers to automate interaction and feedback collection, you can ensure that your customers expectations are met. Generate more revenue with integrated upselling solutions and gain a holistic view of your guests interac...


60. Otel2Go

  • Best for: Medium business
  • Price: starts at $113.28 per month
  • May 19, 2022
Compare Otel2Go Vs. Zenefits

Showcase your properties and accommodation facilities to global customers using a simple online platform. Enhance your brand recognition and ensure customer loyalty.


61. Kross Booking Suite

  • Best for: Small, medium and large size businesses
  • Price: starts at $3.15 per room/month
  • May 19, 2022
Compare Kross Booking Suite Vs. Zenefits

Discover all the features included in the Kross Booking all-in-one system, for the professional management of accommodation facilities. No contractual obligation. No activation and training costs. You pay only for the period of use, even for just one month.


62. Caterbook

  • Best for: SMBs
  • Price:
  • Dec 12, 2019
Compare Caterbook Vs. Zenefits

Caterbook is a complete Hotel PMS package featuring reception desk software, fast and responsive website booking engine, channel manager, links to EPOS tills and an integrated payment gateway.


63. FCS Housekeeping Operations Management

  • Best for: Medium and large size businesses
  • Price:
  • Dec 12, 2019
Compare FCS Housekeeping Operations Management Vs. Zenefits

Streamline housekeeping operations with automated room assignment, inspection & management functionality.


64. FCS Laundry Operations Management

  • Best for: Medium and large size businesses
  • Price:
  • Dec 12, 2019
Compare FCS Laundry Operations Management Vs. Zenefits

Automatically keep track of laundry collection, delivery and charges, no matter whether laundry operations are in-house or outsourced. With FCS Laundry, the quality of cleanliness and satisfactory laundry delivery time can be better managed.


65. FCS Recovery Glitch Management

  • Best for: Small, medium and large size businesses
  • Price:
  • Dec 12, 2019
Compare FCS Recovery Glitch Management Vs. Zenefits

Ensure that guest complaints and incidents are handled properly without delay, via status tracking, escalation procedures and standard resolution protocols.


66. GINOSI

  • Best for: Small, medium and large size businesses
  • Price:
  • Dec 13, 2019
Compare GINOSI Vs. Zenefits

Ginosi is an international hospitality chain built around the quality of your travel experience. Our hotels feature rooms that maximize convenience while allowing for luxury, while our uniquely designed apartels feature furnished apartments with fully equipped kitchens.


67. MaxiBooking

  • Best for: Small businesses and start ups
  • Price: starts at $5 per month
  • Dec 13, 2019
Compare MaxiBooking Vs. Zenefits

Everyone dreams of a hotel business that booms and thrives every single day. Unfortunately, not all these businesses are able to reach these heights of success because their hotel reservation is not up to mark. However, you now have the opportunity to tell the world about your hotel and everything o...


68. Suite 4

  • Best for: Small, medium and large size businesses
  • Price:
  • Dec 13, 2019
Compare Suite 4 Vs. Zenefits

Manage all strategic areas of your hotel: from complete guest management, to front & back office activities and online sales strategies on multiple channels, alongside always up-to-date reports and statistics.


69. Wavestec

  • Best for: Small businesses and start ups
  • Price:
  • Dec 13, 2019
Compare Wavestec Vs. Zenefits

Cloud solutions can free property owners from their front desk. Use this freedom to focus on other areas of your hotel or take a break but still be able to check your property status and see how things are from anywhere in the world.


70. Cloud Hotel ERP

  • Best for: Medium business
  • Price: starts at $207 per license
  • Mar 13, 2020
Compare Cloud Hotel ERP Vs. Zenefits

Cloud Hotel ERP provide you the flexibility to manage multiple companies and chain of hotels without any hassle of multiple logins. We provide you a centralized system to access all the branches starting from the centralized reservation to analytical reports summary we give you the power to manage a...


71. FCS Connect Guest Services Management

  • Best for: Medium and large size businesses
  • Price:
  • Dec 12, 2019
Compare FCS Connect Guest Services Management Vs. Zenefits

Intelligent automation engine assigns jobs to the nearest staff on shift with the right skill set. Instant communications capabilities ensure everyone is on the same page. Advanced analytics gives you the insight to up your game.


72. Siesta Solution

  • Best for: Small, medium and large size businesses
  • Price: starts at $72 per month
  • Dec 13, 2019
Compare Siesta Solution Vs. Zenefits

Siesta offers everything you need to run your accommodation facility. We provide advanced services and products with unique features according to the latest trends and methods.



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.