Top 11 Issue Management Software

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
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USERSNAP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$8 per user/month
Functionality
3
Compare
ChangeGear
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
86/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$4,995 per license
Functionality
9
MantisBT
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
84/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$14.95 per user/month
Functionality
15
Trac
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
79/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$1,125 per year
Functionality
5
Review
Planio
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
78/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$19 per month
Functionality
18
Review

TOP 11 Issue Management Software

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1. USERSNAP

  • Best for: SMBs
  • Price: starts at $8 per user/month
  • Jul 22, 2020
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Usersnap is a bug tracking software giving users the tool they need in reporting bugs in their browser.


2. ChangeGear

  • Best for: Small, medium and large size businesses
  • Price: starts at $4,995 per license
  • Aug 15, 2020
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ChangeGear is an IT asset management solution for businesses of all sizes. It offers such capabilities as approval process control, event monitoring, help desk management, and others. The software was designed and launched by Sunview Software Inc headquartered in Florida, Untied States.


3. MantisBT

  • Best for: Small, medium and large size businesses
  • Price: starts at $14.95 per user/month
  • Nov 12, 2020
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MantisBT is a web-based Issue Management software that enables Team managers to collaborate between members and clients and manage access control based on project roles.


4. Trac

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,125 per year
  • Sep 18, 2020
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Trac is a source and project management solution for businesses of all sizes. Other than project management, it also facilitates issue tracking, collaboration, and other capabilities. The software was designed and launched by Edgewall Software headquartered in Sweden.


5. Planio

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per month
  • Oct 15, 2020
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Planio is a web based project management solution for businesses of all sizes. Its capabilities include task management, resource management, collaboration, issue tracking, and others. The software was designed and launched by Planio GmbH headquartered in Berlin, Germany.


6. IssueTrak

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per user/month
  • Oct 24, 2020
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Issuetrak software is a cloud-based Help Desk Software built for help desk, customer support staff, and all types of departments and industries. In addition to the support modules, Issuetrak also includes field service and knowledge management tools.


7. Sifter

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per user/month
  • Dec 16, 2020
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Sifter allows staff members to track and monitor any problem. It is so convenient that even non-techie people will have an easy time handling it. The people behind this app know that the simpler the features are the better for users. This is a much more valuable characteristic of the app compared to...


8. Jixee

  • Best for: Medium and large size businesses
  • Price: starts at $19 per month
  • Jan 06, 2021
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Jixee is a software development and workflow management platform for small and medium businesses. It offers such services as issue tracking, work-boards, email management, and other capabilities. The software was designed and launched by Jixee LLC headquartered in California, United Stat...


9. AdminiTrack

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $60 per user/month
  • Oct 04, 2019
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AdminiTrack is a web based project management solution for businesses of all sizes. It offers such services as task management, issue tracking, resource management, and others. The software was designed and launched by AdminiTrack headquartered in Georgia, United States.


10. Enviance

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 28, 2020
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Enviance is a cloud-based manufacturing software that helps organizations effectively keep track of workplace activities like employees wellbeing, emission inventory, and performance index as well as compliance requirements.


11. Codegiant

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price: starts at $3 per user/month
  • Mar 16, 2020
Compare Codegiant Vs. USERSNAP

Codegiant is a fast growing cloud-based Document Management software, it is designed to support small, medium and large size business. Codegiant received a rating of 4.1 from ITQlick team. The software cost is considered average (2.6/5) when compared to other solutions in their category.



A Buyer's Guide to Issue Management Solutions

Project Management Software Buyer’s Guide
 
The Project Management software industry is on the rise. Estimated to be around $10B worth today, the global demand for Project Management solutions has been rapidly increasing over the last ten years. In the Middle East and China alone, hundreds of thousands of project managers have been trained to handle large and complex projects. Project Management (PM) has truly gone beyond the boundaries of the traditional planning, organizing and managing of resources. In almost any kind of business, small or large projects, local or international scale, project management software redefined the approach in handling project during its entire life cycle – conception, definition, execution, and operation.
 
Today, companies have a wide array of PM solutions to choose from. But such scenario should not confuse project managers from selecting the right software for their projects because there are sure and smart ways in doing it. And through this Buyer’s Guide, we at ITQlick.com are encouraging you and your Project Management Office (PMO) to strengthen more your knowledge in selecting and implementing the right PM solution for your organization.
 
Types
Work Breakdown Structure (WBS), Gantt Charts, and Matrix Management are critical tools in managing projects. These methodologies cannot be taken out from a manager’s list of options in completing his every project. Project management software helps managers by integrating these methods into one solution. These are the types of PM solutions where managers can fully benefit from when using those methods.
 
Desktop or Client-server
Desktop package project management software allows multiple users to share file-based project plans or data on a central database.
 
Web-based or online
Connect to the worldwide web, launch the web application and you can now convert data into reports. SaaS is a powerful web-based computing platform.
 
Single-user
For small company with two or three project managers, a single-user type of project management software is sufficient enough to promote collaboration relevant to project planning.
 
Collaborative
For large companies that are managing complex projects, collaborative type software is the right solution. It is project management software with web-based and desktop features. Synchronization and configuration are among of the unique features of collaborative type software.
 
Integrated or Enterprise
On this type of software, project management system is integrated with other management information system within the company. It can be an ERP system where project management is one of the core modules.
 
Features
Multi-disciplinary body of knowledge like project management requires intensive training, practice, and continuous learning on part of the personnel who wants to be in this profession. This is also true when selecting project management solution. From fundamentals to high-level features, a PM solution’s buyer must be rigorous in knowing and understanding the capabilities of the solution that he is going to implement in his organization.
 
Here are the features to look for in Enterprise Solutions:
 
  • Collaboration on Projects with Clients and Staff
  • Multi User Log-ins
  • Project Categorization
  • File Sharing via a Centralized File Repository
  • Project Based Discussion Forum
  • Project Ownership
  • Delegate Project Tasks to Users
  • Automatic E-mail Notification
  • Project Target Dates, Hours, Days and Budgets
  • Dependent Project Tasks
  • Milestones
  • Custom Project Management Web Address
  • Gantt Charts
  • Calendar
  • Client/Company Management
  • Contact List
 
Here are the features that should be checked in Web-based Solutions:
 
  • Basic PM Tools
  • Advance PM Tools
  • Resource management
  • Team Collaboration
  • Client Collaboration
  • Ease of Use
  • Integration and Professional Services
  • Security
 
Solutions per Business Size, per Vendor
The A-Z list of project management software in the market is always available for review and analysis. We at ITQlick.com want to narrow down your search for the right solution by providing you the filtered lists. To begin with, these are five of the most popular project management vendors today.
 
  • Oracle
  • Microsoft
  • CA technologies
  • Planview
  • HP
 
As a standard procedure of most vendors, they will assess your business size and needs and then recommend a solution that they believe will work. But if you’re a DIY kind of manager, searching will be easier if you have basic guidelines to follow. If you’re looking for low-cost solutions, then go for the single-user type. If you’re a small business, then you can choose the collaborative type. If you are in large businesses like construction, aerospace and transportation, integrated types will be suitable for your organization.
 
This time, have a look on these project management software products which were carefully reviewed by ITQlick.com.
 
  • PM Aura
  • 24Seven Office
  • Apio
  • Apptivo
  • BlueKey
  • DevPlanner
  • Dreamteam
  • Liquid Planner
  • SAP
  • Vorex
 
We at ITQlick.com ensure that our clients can arrive on the right Project Management solution whenever they ask us for it. Whether you’re a start-up, SMB, or an enterprise seeking for the right solution, we have the equivalent desktop, web-based, or integrated type of software to recommend.
 
Pricing Considerations
So how much really is a project management solution? Although the cost varies from vendor-to-vendor, size-to-size of business, features-to-features, and an ideal way of knowing the cost is by understanding first the software licensing scheme. Here’s what we have for you.
 
Collaboration License – free to $30
This is ideal for any internal or external team members to manage work and gain project visibility to stay on track and on target.
 
Work License $30 to $60
This is ideal for robust work management, advanced capabilities, and greater flexibility.
 
Plan License - $60 to $90
This is ideal for comprehensive project, program and portfolio management with complete visibility and control.
 
EnterpriseLicense $90 to $300
This is ideal for organizations that require enterprise-grade security and support.
 
Remember that these are only estimated cost of licenses and there is a wide range of flexibility when it comes to pricing. For web-based solutions like SaaS, most vendors are offering monthly or yearly subscription-based scheme. For integrated solutions, there is a cost for the integration and implementation and it is always better to inquire these direct to the solution provider.
 
Market Trends
Waterfall, Agile, PRINCE2 and Chain methods are still popular to Project Management Professionals (PMP). PMPs from the IT industry, which was reported to have more rapid growth than any other industries over the last ten years, are among of the top users of these methods.
 
About 80% of the enterprise software sector has been dominated by a few large firms in the past years. However, smaller firms will continue to enter and succeed in vertical and niche markets.
 
Many companies are expected to move into the cloud over the next five years. The demand for web-based collaboration tools, a feature of PM software, is also forecasted to increase. Visibly, there is a rapid growth and expansion on the web-based sector. 
 
Overall, there is a clear indication that the project management software market will continue to expand. Global economic development, growth in ICT sector, and more advancement in computing technology will all require project managers that will heavily rely on reliable PM software.
 

ITQlick chart - 2021 best Issue Management Software

2021 best Issue Management Software | ITQlick.com
Finding the right Issue Management software for your business
Proper Issue Management software selections are the precursor to successful deployment and business growth. Finding the right Issue Management solutions doesnít have to be complicated, and it doesnít have to take days or weeks of your time.

After researching over 5,000 systems, we can identify the best solution for companies of all shapes and sizes. ITQlick.com is 100% free for software buyers.



Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.