Top 54 IT Management Software (Jun 2023)

2023's Best 55 IT Management Systems

Shlomi LaviShlomi Lavi / Jun 03, 2023

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1. Stackify

  • Best for: Small, medium and large size businesses
  • Price: starts at $35 per server/month
  • Mar 08, 2022
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Stackify software is a cloud-based Application development software solution that enables users to diagnose, accelerate and improve performance. The platform offers two products namely Retrace and Prefix in one integrated solution.


2. Mobile Device Manager Plus

  • Best for: Small, medium and large size businesses
  • Price: starts at $64 per technician/month
  • Mar 09, 2022
Compare Mobile Device Manager Plus Vs. Stackify

Mobile Device Manager Plus is an award-winning cloud-based MDM: Mobile Device Management software, it is designed to support small, medium and large size business. Mobile Device Manager Plus received a rating of 5 from ITQlick team. The software cost is considered average (3.4/5) when compared to o...


3. ConnectWise Control

  • Best for: Small, medium and large size businesses
  • Price: starts at $27 per user/month
  • Jun 03, 2023
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ConnectWise Control is both cloud-based and on-premise remote helpdesk software solution that is developed specifically for the technicians. This software helps technicians offer remote technical support, run remote meetings, gain remote access, and collaborate on a task.


4. Spectrum (formerly Dexter + Cheney)

  • Best for: Small, medium and large size businesses
  • Price: starts at $49.99 per month
  • Mar 13, 2022
Compare Spectrum (formerly Dexter + Cheney) Vs. Stackify

Spectrum (formerly Dexter + Cheney) is a trending cloud-based Construction software, it is designed to support small, medium and large size construction business. Spectrum (formerly Dexter + Cheney) received a rating of 4 from ITQlick team. The software cost is considered a bit pricey (4.6/5) vs th...


5. Symantec Altiris Deployment Solution

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $12,975 per license
  • Mar 14, 2022
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Symantec Altiris Deployment Solution is systems management and configuration software for small and medium businesses. It offers assistance for technical issues of the networks such as configuration and optimization. The software was designed by Symantec Corporation headquartered in California, Unit...


6. GitHub

  • Best for: Small, medium and large size businesses
  • Price: starts at $4 per user/month
  • Mar 14, 2022
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GitHub is a web based application development solution and repository for businesses of all sizes. Its capabilities include integrated issue tracking, milestones and labels, collaboration, and others. The software was designed and launched by GitHub Inc headquartered in California, United States.


7. System Mechanic

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $39.95 per year
  • Mar 19, 2022
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System Mechanic is a registry cleaner and performance optimization solution for personal and commercial use. The software was designed and launched by Iolo Technologies headquartered in California, United States. It fixes any corrupt and useless files in the computer registry to maintain efficient p...


8. Anypoint Platform

  • Best for: Small, medium and large size businesses
  • Price: starts at $80,000 per year
  • Mar 19, 2022
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Anypoint Platform is a web based integration and development management platform for businesses of all sizes. Its capabilities include metadata management, application integration, web services, and others. The software was designed and launched by MuleSoft headquartered in California, U...


9. MobileIron

  • Best for: Small, medium and large size businesses
  • Price: starts at $84.99 per year
  • Dec 09, 2022
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MobileIron Mobile Device Management is a mobile device management solution that can help IT managers to manage mobile devices, starting from securing data to ensuring that employees are following corporate policies. It can ensure that you are reaching your mobile security objectives while your IT te...


10. AlertSite

  • Best for: Small, medium and large size businesses
  • Price: starts at $99 per month
  • Mar 20, 2022
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Site availability, speed and user experience optimization are crucial to online success. If your site is down or performing slowly, your users may go elsewhere. When there are problems, we’ve got your back. AlertSite's global 24x7 performance monitoring network alerts you the moment an issue occurs ...


11. Windows 7

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price: starts at $239.99 per license
  • Mar 20, 2022
Compare Windows 7 Vs. Stackify

Windows 7 is a leading cloud-based IT Management software, it is designed to support small, medium and large size business. Windows 7 received a rating of 3.3 from ITQlick team. The software cost is considered affordable (2.1/5) when compared to alternative solutions.


12. KOHEZION

  • Best for: Start up, Small business
  • Price: starts at $125 per 5 users/month
  • Sep 23, 2022
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KOHEZION is a data management software which enables the user to create their own web-based application with little no programming requirements. It is built for small and medium businesses.


13. UiPath

  • Best for: Small, medium and large size businesses
  • Price: starts at $420 per month
  • Mar 21, 2022
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UiPath software is an on-premise cloud-based robotic process automation and data entry solution that is built to suit businesses of all scopes. The solution gives the users capabilities to create, install as well as administer automation in various business processes.


14. Rational Build Forge

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $799 per user/year
  • Mar 21, 2022
Compare Rational Build Forge Vs. Stackify

Rational Build Forge is a growing cloud-based Development Tools Platforms software, it is designed to support small, medium and large size business. Rational Build Forge received a rating of 4 from ITQlick team. The software cost is considered average (3.2/5) when compared to other solutions in th...


15. InstallShield Virtualization Pack

  • Best for: Small, medium and large size businesses
  • Price: starts at $7348.77 per license
  • Mar 20, 2022
Compare InstallShield Virtualization Pack Vs. Stackify

InstallShield Virtualization Pack is a trending cloud-based Virtualization software, it is designed to support small, medium and large size business. InstallShield Virtualization Pack received a rating of 3.8 from ITQlick team. The software cost is considered average (3.5/5) when compared to other ...


16. ModelSim

  • Best for: Medium and large size businesses
  • Price: starts at $945 per license
  • Mar 20, 2022
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ModelSim software is a cloud-based multi-language HDL simulation and debugging platform that helps in the recreation of the hardware description languages like SystemC, VHDL, and Verilog.


17. ARIS

  • Best for: Small, medium and large size businesses
  • Price: starts at $100 per user/month
  • Mar 20, 2022
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Perfect your processes with the ARIS Platform, the world's first business process analysis platform. Use ARIS to continuously transform and improve your processes.


18. Zoho Assist

  • Best for: Small businesses and start ups
  • Price: starts at $10 per technician/month
  • Mar 20, 2022
Compare Zoho Assist Vs. Stackify

ZOHO Assist is a software solution that provides a straight forward and simple user interface that helps users connect to remote computers from anywhere on the world. The connection can be made as long as there is an internet connection, regardless of proxies and firewalls. Once access is approved, ...


19. AdRem NetCrunch

  • Best for: SMBs
  • Price: starts at $1,500 per license
  • Mar 03, 2022
Compare AdRem NetCrunch Vs. Stackify

AdRem NetCrunch is a network monitoring and management software designed to manage and monitor the internet in smart, reactive and proactive manner.


20. SAP Perform & Reward for Small Business

  • Best for: SMBs
  • Price: Has a free version
  • Mar 03, 2022
Compare SAP Perform & Reward for Small Business Vs. Stackify

SAP Perform and Reward for Small Business is a Human resource management software. It was earlier distributed in the Success Factors line of products. However, it then moved to the SAP line of products. Its array of services help the companies get the most out of their employees.


21. Splashtop Remote Desktop

  • Best for: Medium and large size businesses
  • Price: starts at $5 per month
  • Mar 23, 2022
Compare Splashtop Remote Desktop Vs. Stackify

Splashtop Remote Desktop is a remote access software that can help users to get fast and easy access to their Mac or PC from any other Windows or Mac OS based computer, Kindle, Android, iOS, BlackBerry and other devices. Users can view or edit their files without syncing or transferring.


22. GitLab Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per user/month
  • Mar 03, 2022
Compare GitLab Software Vs. Stackify

GitLab Software is a growing cloud-based Development Tools Platforms software, it is designed to support small, medium and large size business. GitLab Software received a rating of 4.6 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


23. ControlScan

  • Best for: Small, medium and large size businesses
  • Price: starts at $249 per license
  • Mar 05, 2022
Compare ControlScan Vs. Stackify

ControlScan is a trending cloud-based Web hosting software, it is designed to support small, medium and large size business. ControlScan received a rating of 3.7 from ITQlick team. The software cost is considered affordable (2.4/5) when compared to alternative solutions.


24. Audit Management Software (Medgate)

  • Best for: SMBs
  • Price: starts at $10,000 per year
  • Mar 06, 2022
Compare Audit Management Software (Medgate) Vs. Stackify

Audit Management Software (Medgate) is web-based EHS software enhancing the occupational health and safety and the environmental sustainability facet of a business.


25. Keeper

  • Best for: Small, medium and large size businesses
  • Price: starts at $2.91 per user/month
  • Mar 26, 2022
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Keeper is digital vault and password manager software designed to help with the management if the users’ passwords using PBKDF2 and 256-bit AES encryption to lessen the risk of data breaches.


26. Crashplan

  • Best for: SMBs
  • Price: starts at $10 per month
  • Mar 07, 2022
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CrashPlan is a backup software developed in 2007 by Code 42 Software Inc. Its basic version is offered as a freemium software for consumers to create automated daily local backup at no cost. This has enabled CrashPlan to get positive reviews and attract more consumers looking for affordable backup s...


27. DocRead for SharePoint

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 24, 2022
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DocRead for SharePoint is a cloud-based as well as on-premise policy management and compliance solution that has been developed to be used by businesses in all types of industries including manufacturing, construction, and insurance among others.


28. IT Asset Management

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price: starts at $800 per user/year
  • Mar 07, 2022
Compare IT Asset Management Vs. Stackify

Knowing which IT assets you have and how they are used has become a challenge in today's complex and ever evolving IT infrastructure. A typical IT infrastructure has many different assets of various types, and new assets are being deployed daily to support the evolving business needs. Tracking hard...


29. Bitbucket

  • Best for: Small, medium and large size businesses
  • Price: starts at $3 per user/month
  • Mar 27, 2022
Compare Bitbucket Vs. Stackify

Bitbucket is a code hosting solution for Mercurial and Git that can help users to host their code online. Users get to manage their confidence with built-in code comments, wikis, issue trackers and pull requests tools. Atlassian, the company behind Bitbucket, was founded back in 2002 and...


30. SevOne

  • Best for: Medium and large size businesses
  • Price: starts at $2,995 per license
  • Mar 30, 2022
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SevOne is a network performance management solution for businesses of all sizes. It reduces the overhead with agent-less monitoring and streamlines network and application performance. The software was designed and launched by SevOne Inc headquartered in Delaware, United States.


31. TeleSign

  • Best for: Medium and large size businesses
  • Price:
  • Apr 01, 2022
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TeleSign is a digital identity protection software to help businesses engage and protect their customers. It achieves this by sending personalized information via SMS/RCS, providing actionable subscriber data intelligence to engage customers.


32. Informatica PowerCenter

  • Best for: Small, medium and large size businesses
  • Price: starts at $2,000 per month
  • Apr 04, 2022
Compare Informatica PowerCenter Vs. Stackify

Informatica PowerCenter is a data integration and management solution for small and medium businesses. It features quick data analysis and management capabilities. The software was designed and launched by Informatica Corporation headquartered in California, United States.


33. PingFederate

  • Best for: Medium and large size businesses
  • Price: starts at $20,000 per year
  • Apr 07, 2022
Compare PingFederate Vs. Stackify

PingFederate is a federated identity management solution that comes with high-integrity identity security tools required to set a centralize control over authentication and identities. The solution provides identity management, API security and web single sign-on for partners, customers and ...


34. Mendix App Platform

  • Best for: Medium and large size businesses
  • Price: starts at $50 per 5 users/month
  • Apr 07, 2022
Compare Mendix App Platform Vs. Stackify

Mendix is an enterprise application platform designed to help companies build, deploy and integrate mobile and web apps rapidly. Users can design multi-channel and mult-device supported enterprise applications using their own complex business logic, data model, integrations and process flows...


35. LogMeIn Ignition

  • Best for: Medium and large size businesses
  • Price: starts at $30 per month
  • Apr 05, 2022
Compare LogMeIn Ignition Vs. Stackify

LogMeIn Ignition is a remote access app for smartphones that can give you complete access to your PC from your iPhone or iPad. Users can get access to their Mac or PC’s files, applications and desktops from anywhere, anytime. You can select the files you want from your PC and save them to your iOS d...


36. VitalSuite

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • Apr 05, 2022
Compare VitalSuite Vs. Stackify

VitalSuite is a growing cloud-based Networking software, it is designed to support small, medium and large size business. VitalSuite received a rating of 3.4 from ITQlick team. The software cost is considered average (2.9/5) when compared to other solutions in their category.


37. GoToMyPC

  • Best for: Start up, Small business, Medium business, Large business, Private use
  • Price: starts at $28 per computer/month
  • Apr 13, 2022
Compare GoToMyPC Vs. Stackify

GoToMyPC is a cloud-based remote desktop software that allows computers to be accessed from anywhere and on any device. The software has a variety of tools that enhance telecommuting, collaboration on tasks, and also remote troubleshooting.


38. VMware vCenter Orchestrator

  • Best for: Small, medium and large size businesses
  • Price: starts at $31 per license
  • Apr 12, 2022
Compare VMware vCenter Orchestrator Vs. Stackify

VMware vCenter is an IT service delivery and integration software solution for your business. The software was designed and launched by VMware, Inc., headquartered in California, United States. It provides various cloud management services to streamline and supervise your resources. 


39. XenMobile

  • Best for: Medium and large size businesses
  • Price: starts at $2.89 per user/month
  • Apr 13, 2022
Compare XenMobile Vs. Stackify

XenMobile is a mobile device management solution for businesses of all sizes. Its capabilities include mobile application management, mobile device management, reporting, and analysis. The software was designed and launched by Critix Systems Inc headquartered in Florida, United States.


40. AetherPal

  • Best for: Small, medium and large size businesses
  • Price: starts at $99 per user/month
  • Dec 12, 2022
Compare AetherPal Vs. Stackify

VMware is a leading cloud-based Networking software, it is designed to support small, medium and large size business. VMware received a rating of 4 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


41. Barracuda Networks

  • Best for: SMBs
  • Price: starts at $681 per license
  • Apr 16, 2022
Compare Barracuda Networks Vs. Stackify

Barracuda Networks is a remote support software designed to secure companies from email threats, protect company data, and guard their app and cloud.


42. WWPASS

  • Best for: SMBs
  • Price: starts at $10 per month
  • Apr 17, 2022
Compare WWPASS Vs. Stackify

WWPASS is a growing cloud-based Security software, it is designed to support small and medium size business. WWPASS received a rating of 3.3 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


43. OpenSpan Desktop Automation

  • Best for: SMBs
  • Price:
  • Apr 15, 2022
Compare OpenSpan Desktop Automation Vs. Stackify

OpenSpan Desktop Automation is a growing cloud-based IT Management software, it is designed to support small and medium size business. OpenSpan Desktop Automation received a rating of 3.6 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


44. Hubdoc

  • Best for: SMBs
  • Price: starts at $12 per month
  • Apr 18, 2022
Compare Hubdoc Vs. Stackify

HubDoc is cloud-based document management and data extraction software designed for accountants and book-keepers. The software core features include data extraction and financial reporting solution. The solution helps the user extract data from scanned documents.


45. UltraVNC

  • Best for: Small, medium and large size businesses
  • Price: starts at $100 per user/year
  • Apr 15, 2022
Compare UltraVNC Vs. Stackify

UltraVNC is remote support software that displays the screen of another computer, allows the sharing and control of the screens over the internet or network, transfers files, and communicates quickly.


46. LogMeIn Rescue

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $108.25 per month
  • Apr 22, 2022
Compare LogMeIn Rescue Vs. Stackify

LogMeIn Rescue is a remote support solution that can help support technicians to respond to online customer requests easily and conduct remote support sessions. The installation process is easy for bothparties and can be installed as a desktop app or installed as a portable app via browser plugin. L...


47. CMDBuild

  • Best for: Medium and large size businesses
  • Price: Has a free version
  • Apr 23, 2022
Compare CMDBuild Vs. Stackify

CMDBuild is a growing cloud-based Asset management software, it is designed to support medium and large size business. CMDBuild received a rating of 4.1 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


48. GroupDocs

  • Best for: Large business
  • Price: starts at $999 per license
  • May 21, 2022
Compare GroupDocs Vs. Stackify

GroupDocs is a growing cloud-based Document Management software, it is designed to support large size business. GroupDocs received a rating of 3.8 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


49. SolarWinds Virtualization Manager

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,759 per license
  • Apr 25, 2022
Compare SolarWinds Virtualization Manager Vs. Stackify

SolarWinds Virtualization Manager is a growing cloud-based Virtualization software, it is designed to support small, medium and large size business. SolarWinds Virtualization Manager received a rating of 5 from ITQlick team. The software cost is considered affordable (1.6/5) when compared to altern...


50. SolarWinds Server & Application Monitor

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $1,663 per license
  • Apr 26, 2022
Compare SolarWinds Server & Application Monitor Vs. Stackify

SolarWinds Server-Application Monitor is a growing cloud-based Application Monitoring software, it is designed to support small, medium and large size business. SolarWinds Server-Application Monitor received a rating of 5 from ITQlick team. The software cost is considered average (2.6/5) when compa...


51. ERA Kairos

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $19 per month
  • Apr 26, 2022
Compare ERA Kairos Vs. Stackify

ERA Kairos is a growing cloud-based Governance, Risk and Compliance (GRC) software, it is designed to support small, medium and large size business. ERA Kairos received a rating of 3.4 from ITQlick team. The software cost is considered affordable (2.4/5) when compared to alternative solutions.


52. Manageengine Assetexplorer

  • Best for: Small, medium and large size businesses
  • Price: starts at $795 per license
  • Apr 26, 2022
Compare Manageengine Assetexplorer Vs. Stackify

ManageEngine Asset Explorer is a Web-based application. It is asset management software which manages IT assets in a network from planning phase to disposal phase. An IT asset is a device with an IP address. ManageEngine Asset Explorerscans and audits workstations across a network available in each ...


53. Panopta Advanced Monitoring

  • Best for: Medium and large size businesses
  • Price: starts at $4 per node/month
  • Apr 26, 2022
Compare Panopta Advanced Monitoring Vs. Stackify

Panopta is an uptime management software that can check your sites and servers every 60 seconds from their globally distributed monitoring network and give you insight into your infrastructure at all times. It can verify an outage event’s authenticity from other geographic locations within a...


54. Network Performance Monitor

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,750 per license
  • Apr 25, 2022
Compare Network Performance Monitor Vs. Stackify

SolarWinds Network Performance Monitor is a network management and monitoring solution for businesses of all sizes. It offers such capabilities as resource management, real-time analytics, performance management, and others. The software was designed and launched by SolarWinds Worldwide LLC headquar...



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

ITQlick chart - 2023 best IT Management Software

2023 best IT Management Software | ITQlick.com

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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.