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monday.com is both a cloud-based as well as an on-premise software solution that was developed mainly to assist in project and team management. The software fosters team collaboration as it connects and allows team members to work together on any project.
SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and more.
JIRA Service Desk is a helpdesk software developed by Atlassian Cloud. JIRA Service Desk is mainly utilized by its users as the main issue tracking tool. This software is also a major component in the management of software bugs. This software allows IT staffs to work efficiently in handling custome...
CMDBuild is a growing cloud-based Asset management software, it is designed to support medium and large size business. CMDBuild received a rating of 4.1 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.
ServiceDesk Enterprise edition was first developed by Manage Engine. It features an easy-to-use, intuitive and comprehensive IT helpdesk software. This program is designed to be used by the IT support teams in a business in order to formulate, advance and enhance the services. The enterprise edition...
ITRP is a help desk and customers support service solution for small and medium businesses. It also offers faster information access and efficient administrative capabilities. The software was designed and launched by ITRP Institute headquartered in California, United States.
Richmond Service Desk by Richmond Systems is developed to help users achieve greater customer experience. This software is fully customizable and comes with the top-of-the-line .Net technologies. With this tool, users will have easy time viewing assets, rating incidents, viewing the closed requests ...
Faveo Helpdesk is an open-source web-based help desk software that assists agents in utilizing a search feature for tools and content and creating URLs visible on search engines.
HelpSTAR ServicePRO is a professional service desk software that can help users to manage tickets and workflows. This software can help users to optimize their operational efficiency and is completely web-based. Users can get complete control over services challenges using this software. HelpSTAR...
ServiceWise is a help desk management solution for businesses of all sizes. Its capabilities include customer survey, email integration, ITIL compliance, and others. The software was designed and launched by TechExcel headquartered in California, United States.
SherpaDesk is a cloud-based customer relationship management which is designed to work in businesses of all sizes starting from small-sized companies, medium-sized companies, and large enterprises.
Nethelpdesk, now HaloITSM, is an ITSM software designed to enable teams to deliver consistent services to employees and match business needs to IT delivery.
ManageEngine ServiceDesk Plus is a growing cloud-based Asset management software, it is designed to support small, medium and large size business. ManageEngine ServiceDesk Plus received a rating of 4.3 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions...
As a Help Desk Solution, SMART Service Desk is based on best-practice incident and case management processes. It can be deployed as a cloud-based or an on-premise help desk software. It can be used for any size of business including government, financial, retail, oil and gas, manufacturing, pharmace...
NABD is a cloud-based customer service support system that can help users to manage their customers efficiently. The software can be used for managing customer service of all channels including IVR, call center, self-service portal, email, internet, SMS and face-to-face. Premitek, the company be...
XSellco Fusion is a web-based helpdesk management system centralizing the inquiries for the users’ webstore and other eCommerce websites like Amazon, Newegg, eBay among others plus social media sites. Customization and access are done using easy-to-use and intuitive interface. This software provides...
SysAid software is a cloud-hosted service desk, help desk and IT Service Management solution that targets businesses of any size, whether small or large. The software solution integrates all the vital IT tools into a single product to enhance efficiency and productivity.
UseResponse is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. UseResponse received a rating of 4.7 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.
PhaseWare Tracker is a powerful customer support management application. Its features include issue tracking & ticket management, time tracking, complaint management, as well as Service Level Agreement (SLA) compliance and knowledge management. Founded in 2005, PhaseWare the company behind the Tr...
ADOit Enterprise Architecture is a leading cloud-based ALM: Application Life-cycle Management software, it is designed to support medium and large size business. ADOit Enterprise Architecture received a rating of 4.3 from ITQlick team. The software cost is considered average (3/5) when compared to ...
IncidentMonitor is both cloud-based as well as an on-premise help desk that is designed to help businesses communicate with their customers in case of any incidence that requires the attention of the business. The product can be customized to meet the needs of the users depending on the business mod...
Helprace is a growing cloud-based CRM software, it is designed to support small and medium size business. Helprace received a rating of 4.7 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.
SolarWinds Web Help Desk software is web-based ticketing & IT asset management solution built to help organizations streamline processes and be more efficient. Web Help Desk Software offers ticketing management, change management, and asset management solutions.
Cherwell Service Management is a cloud-based IT asset & service management, HR Service, project, facilities and security solution designed to offer teams in organizations the ability to automate, implement, and upgrade service as well as support processes.
MetaCaseDesk is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. MetaCaseDesk received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.
LiveHelpNow is a help desk software designed to help website owners personalize their customer support. The help desk solution can help users to connect with their customers directly like they do in a traditional retail store. LiveHelpNow was founded back in 2003 and is headquartered in ...
TeamHeadquarters Help Desk software is a management and support software solution for your business. The software was designed by Entry Software Corporation headquartered in Ontario, Canada. The software provides service desk, project management, resource management, and scheduling services for all ...
IT Service Mangement by ICCM is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. IT Service Mangement by ICCM received a rating of 3.5 from ITQlick team. The software cost is considered average (3.3/5) when compared to other solutions in the...
Atrium Orchestrator is a leading cloud-based IT Management software, it is designed to support small, medium and large size business. Atrium Orchestrator received a rating of 3.9 from ITQlick team. The software cost is considered average (3.4/5) when compared to other solutions in their category.
Ayehu eyeShare v4-1 is a growing cloud-based IT Management software, it is designed to support small, medium and large size business. Ayehu eyeShare v4-1 received a rating of 4.2 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.
PSSoft is a growing cloud-based IT Management software, it is designed to support medium and large size business. PSSoft received a rating of 4.9 from ITQlick team. The software cost is considered average (3.4/5) when compared to other solutions in their category.
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.