Top 54 Job management Software

2022's Best 54 Job management Systems

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1. HouseCall Pro

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Mar 08, 2022
Compare HouseCall Pro Vs. HouseCall Pro

HouseCall Pro is a cloud-based field management system which is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. The solution provides mobile support that comes in an application, which can be used on iOS and Android ph...


2. Ziprecruiter

  • Best for: Medium and large size businesses
  • Price: starts at $249 per month
  • Mar 08, 2022
Compare Ziprecruiter Vs. HouseCall Pro

ZipRecruiter is a job board software that can help user to post jobs to more than 50 job boards with just one submission. Users can manage their candidates and jobs in one place and make the hiring process faster, cheaper and easier using this online job distribution solution. ZipRecruite...


3. ServiceTitan

  • Best for: Small, medium and large size businesses
  • Price: starts at $398 per technician/month + $800 one-time setup cost
  • May 31, 2022
Compare ServiceTitan Vs. HouseCall Pro

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The software was designed and launched by ServiceTitan headquartered in California, United States.


4. WorkBright

  • Best for: Medium and large size businesses
  • Price: starts at $178 per month
  • Mar 08, 2022
Compare WorkBright Vs. HouseCall Pro

Workbright is a human resource management solution for companies. It is an onboarding software. It assists the employees in getting oriented for the company’s needs before they actually join their first day on the company. It is a cloud based tool which means that it can be accessed from anywhere. I...


5. Bullhorn Staffing and Recruiting Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $99 per user/month
  • Mar 08, 2022
Compare Bullhorn Staffing and Recruiting Software Vs. HouseCall Pro

Bullhorn Staffing and Recruiting Software is a cloud-based Application Tracking software that enables its users to manage candidate relationships, insights, productivity for recruitment, and staff reports.


6. Fountain

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per month
  • Mar 08, 2022
Compare Fountain Vs. HouseCall Pro

Fountain software is a cloud based human resource management system that is designed for businesses across different industry frontiers. The primary features of Fountain software include custom workflows and practices that enable businesses to program and manage hiring tasks of hourly workers.


7. Workable

  • Best for: Small, medium and large size businesses
  • Price: starts at $129 per job/month
  • Mar 08, 2022
Compare Workable Vs. HouseCall Pro

Workable is a recruitment management system. The software includes support for career pages, job posting, scheduling, recruiting and analytics. Workable was founded with the goal to provide a tool that help recruitment managers easily advertise jobs while also giving them the ability to make bett...


8. Fieldwire

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per user/month
  • Mar 09, 2022
Compare Fieldwire Vs. HouseCall Pro

Fieldwire is a web based field service and construction management solution for businesses of all sizes. It offers such capabilities as document management, incident reporting, task management, and others. The software was designed and launched by Fieldwire headquartered in California, United States...


9. iCIMS Talent Platform

  • Best for: Medium and large size businesses
  • Price: starts at $1,700 per month
  • Aug 16, 2022
Compare iCIMS Talent Platform Vs. HouseCall Pro

iCIMS Talent Platform is a cloud-hosted Talent Acquisition and Management Software that lets the users to easily manage the lifecycle of a candidate. It features a TextRecruit module which is a mobile communication platform that offers text messaging, natural language processing and live chat.


10. Service Autopilot

  • Best for: Small, medium and large size businesses
  • Price: starts at $47 per month
  • Mar 09, 2022
Compare Service Autopilot Vs. HouseCall Pro

Service Autopilot is a web based field service management solution for small and medium businesses. It offers such capabilities as dispatch management, payroll management, routing and scheduling, and others. The software was designed and launched by Backtell LLC headquartered in Texas, United States...


Pricing Guide - Job management Software:

Project Management Software Price Range

Project management products pricing are divided into three tiers. The prices range between $0 to $7, $7 to $10, and $10 upwards. In addition to this, the prices are set on a "per user, per month" basis or a bulk "per month" basis. However, it is worth noting that these price ranges are mostly for the lower offering found on each vendor website.

Enterprise plans on project management software have more robust features; thus, they cost more but are adjusted to suit each organization based on their number of employees; as a result, their prices are mostly made available upon request. For instance, Asana basic plan costs ₦11, Miro costs $10, and Toggl pricing falls around $8— all per user per month; but their prices for their enterprise plan quotes are not made available.

In addition, project management prices are set based on the size of an organization. Their ranges are as follows:

  • Small Businesses can expect to pay around $5 per user for the basic plan of a project management software. However, small businesses with a very tiny workforce can get many project management products for free because they have free versions that allow between 2-5 employee sizes. Examples of these vendors offering free versions for a small employee size are Candy, Lumeer, and Quire. Some premium project management for small businesses are MetaTask, which starts at $6 per month, FreedCamp pricing starts at $1.50 per month, and Tracked for BaseCamp cost around $3 per month.
  • Medium Businesses can expect to pay between $5 to $25 for project management software, depending on the package type and their number of employees. Todo.Vu costs around $9 per user, per month, Studio Organizer pricing starts at $19.50, and Lumeer costs around $8.
  • Large Businesses can expect to pay less than medium-sized businesses for standard project management packages because their workforce is larger. However, prices for enterprise plans cost more. For example, Agile CRM costs around $80 per month, JotForm pricing is around $100 per month, and Kanbanchi $40 per month.

The price ranges for project management best of breeds are as follows:

  • Collaboration Software Most of the collaboration tools in the market are priced per month and per user, and their pricings are usually divided into three tiers, which range from $0 to $4, $4 to $16, and $16 upward, respectively. However, these are the entry-level plans; premium and enterprise plans cost more depending on the vendors. An example is Pobuca Connect, which costs $2 monthly per user for its standard plan and $8 monthly per user for its enterprise plan. Others are Loop email, which costs at $8 monthly per user; HeySpace pricing starts at $4 monthly per user.
  • Time Tracking Software Vendors of most time tracking software charge on a per user, per month basis, and the prices are divided into three tiers; they range from $0 to $3, $3 to $9, and $9 and above. Note that these are prices for the entry-level plans. For instance, Time Doctor pricing starts from $5 per month, TimeCamp pricing from around $6 per month, and Elorus costs up to $9 per month.
  • Workflow Management Software Like other products related to project management, workflow management software are usually priced on a per-user, per-month basis, and the prices range from $0 to $13 and above. For example, Forms on Fire pricing starts from $20 monthly per user, Formstacks Form starts from $19 monthly, and KissFlow Digital Workplace from $360 per month for 30 users.
  • Time & Expense Software Time and expense products in the market have pricings that range from $2 and $11 upwards, depending on the type of plan and number of users. Examples are EverHour, which starts from $5 monthly per user, Microsoft Dynamics GP costs for less than $1, and WorkTime Professional pricing starts from around $12 per month.
  • Professional Services Automation Software Users can expect to be charged per month for most products in this category. The prices can be divided into three sections, and they range from $3 to $50 and above. For example, TigerPaw Software pricing is priced around $80 per user, per month, Business VoiceEdge costs around $30 per month, and Coaches Console pricing is around $150 per month.

11. FieldEdge

  • Best for: SMBs
  • Price: starts at $100 per user/month
  • Mar 12, 2022
Compare FieldEdge Vs. HouseCall Pro

FieldEdge is a cloud-based Field Service Management solution, it lets users easily track customer history, dispatch, take payments, create service agreements, and more. the software is designed for home service contractors in fields including HVAC, plumbing, electrical and more. The solution allows ...


12. DaXtra

  • Best for: SMBs
  • Price:
  • Mar 13, 2022
Compare DaXtra Vs. HouseCall Pro

DaXtra is a cloud-hosted Applicant Tracking software that offers intelligent recruitment solutions both for in-house recruitment teams and recruitment agencies. The software incorporates various products such as DaXtra Capture, DaXtra Search, DaXtra Parser, DaXtra Magnet, and more, which together he...


13. Vonigo

  • Best for: SMBs
  • Price: starts at $98 per user/month
  • Mar 14, 2022
Compare Vonigo Vs. HouseCall Pro

Vonigo is a web based field service management solution for businesses of all sizes. It offers such capabilities as scheduling and routing, work order management, billing and invoicing, and others. The software was designed and launched by Vonigo Software Ltd headquartered in British Columbia, Canad...


14. SmashFly

  • Best for: Small, medium and large size businesses
  • Price: starts at $10,000 per license
  • Mar 23, 2022
Compare SmashFly Vs. HouseCall Pro

SmashFly software is a cloud-based recruiting marketing solution that combines CRM, events, career site, and analytics solutions that create seamless knowledge for the teams and talent.


15. ThermoGRID

  • Best for: SMBs
  • Price:
  • Apr 08, 2022
Compare ThermoGRID Vs. HouseCall Pro

ThermoGRID is a software created for HVAC companies that make their processes simpler and faster. It helps ensure that clients get the best service on time, which increase sales, as well as lessen paper works that make work more convenient for the management or people in charge.


16. Facilities Management eXpress

  • Best for: SMBs
  • Price: starts at $35 per user/month
  • May 22, 2022
Compare Facilities Management eXpress Vs. HouseCall Pro

Facilities Management eXpress is a CMMS designed to assist in accelerating an organization productive operations, automate and streamline workflows, and transform actionable insights into positive results.


17. Lever

  • Best for: SMBs
  • Price: starts at $3,000 per year
  • Mar 19, 2022
Compare Lever Vs. HouseCall Pro

Lever is a web based applicant tracking solution for businesses of all sizes. It offers such capabilities as candidate management, self-service portal, social media integration, and others. The software was designed and launched by Lever headquartered in California, United States.


18. Wintac

  • Best for: Small businesses and start ups
  • Price: starts at $1,495 per license
  • Mar 19, 2022
Compare Wintac Vs. HouseCall Pro

Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction with your staff on site. Intac International was founded in 1988 in Burlington, Mass...


19. E-Works Manager

  • Best for: SMBs
  • Price: starts at $79 per 5 users/month
  • Mar 19, 2022
Compare E-Works Manager Vs. HouseCall Pro

E-Works Manager software is a job management solution that allows users to manage their quotes, invoices, and jobs all in one system. The solution offers a number of capabilities that include an asset management module that schedules, monitors and maintains company and customer assets.


20. Zoho Recruit

  • Best for: Small businesses and start ups
  • Price: starts at $25 per recruiter/month
  • Mar 19, 2022
Compare Zoho Recruit Vs. HouseCall Pro

Zoho Recruit is an ATS (Applicant Tracking System) that allows HR managers and Staffing Agencies to track different facets of recruitment in an efficient way. An app from Zoho’s stables, it simplifies the hiring process and lets you concentrate on finding the right employee for your business. Zoho ...


21. SERVICE MANAGER

  • Best for: Small, medium and large size businesses
  • Price: starts at $795 per license
  • Apr 27, 2022
Compare SERVICE MANAGER Vs. HouseCall Pro

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution helps in making sure that the employees in the field services are monitored and regulated from a centralized poi...


22. Breezy HR

  • Best for: Small, medium and large size businesses
  • Price: starts at $143 per month
  • Apr 27, 2022
Compare Breezy HR Vs. HouseCall Pro

Breezy HR is a cloud-based human resources management solution designed to enable users to attract and hire top talent and employees. The core features include candidate management, reporting & analytics and team collaboration and more.


23. NewWaySERVICE

  • Best for: Small, medium and large size businesses
  • Price: starts at $25.94 per technician/month
  • Mar 02, 2022
Compare NewWaySERVICE Vs. HouseCall Pro

NewWaySERVICE software is a cloud-based developing management solution. It offers a number of features that include technicians appointments that allow users to set up work schedules for each of the technicians.


24. ServiceTrade

  • Best for: SMBs
  • Price: starts at $79 per technician/month
  • Mar 02, 2022
Compare ServiceTrade Vs. HouseCall Pro

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.


25. AutoHire

  • Best for: Small, medium and large size businesses
  • Price: starts at $295 per month
  • Mar 23, 2022
Compare AutoHire Vs. HouseCall Pro

AutoHire is a web based applicant tracking solution designed for businesses of all sizes. It offers such capabilities as candidate management, self-service portal, resume search, and others. The software was designed and launched by Epazz headquartered in Illinois, United States.


26. CATS Applicant Tracking System

  • Best for: Small businesses and start ups
  • Price: starts at $69 per user/month
  • Mar 22, 2022
Compare CATS Applicant Tracking System Vs. HouseCall Pro

CATS is a web based applicant tracking solution for businesses of all sizes. Its capabilities include sourcing and screening, interview and workflow management, custom reporting, and others. The software was designed and launched by CATS Software Inc headquartered in Minnesota, United States.


27. Silent Passenger

  • Best for: Large business
  • Price: starts at $16.99 per month
  • Jun 01, 2022
Compare Silent Passenger Vs. HouseCall Pro

IntelliShift Vehicle Telematicsis a cloud-based Fleet Management that enables managers to oversee multiple-use fleet operations through Business Intelligence tools.


28. Mindscope Staffing and Recruitment

  • Best for: SMBs
  • Price: starts at $59 per user/month
  • May 06, 2022
Compare Mindscope Staffing and Recruitment Vs. HouseCall Pro

Mindscope is a recruitment software that helps businesses recruit the best hands as employees while cutting down on costs of the recruitment process costs.


29. Launch27

  • Best for: Small businesses and start ups
  • Price: starts at $59 per month
  • May 06, 2022
Compare Launch27 Vs. HouseCall Pro

Launch27 is a field service software that enables cleaning businesses to increase their customer base, ultimately resulting in profitable ventures.


30. ServicePal

  • Best for: Small, medium and large size businesses
  • Price: starts at $59 per user/month
  • May 13, 2022
Compare ServicePal Vs. HouseCall Pro

ServicePal is a cloud-based field service management software that is developed to be used by individuals as well as by businesses that are in the field service management industry. The software makes that service industry became paperless reducing the size of office space required as well as saves ...


31. Jazz

  • Best for: SMBs
  • Price: starts at $39 per month
  • Mar 27, 2022
Compare Jazz Vs. HouseCall Pro

Jazz is a web based recruitment management solution for businesses of all sizes. It offers such capabilities as background screening, jobs board integration, social media integration, and others. The software was designed and launched by Jazz headquartered in Pennsylvania, United States.


32. Boomr Mobile Time Tracking

  • Best for: Small, medium and large size businesses
  • Price: starts at $5 per user/month
  • Jun 07, 2022
Compare Boomr Mobile Time Tracking Vs. HouseCall Pro

Justworks Hours is a cloud-based time tracking software that assists employers to declutter their pre-existing timesheet management by tracking employees work hours in real-time.


33. Coolfront

  • Best for: Small businesses and start ups
  • Price: starts at $2.09 per encounter
  • Jun 02, 2022
Compare Coolfront Vs. HouseCall Pro

Coolfront is a Cloud, SaaS, Web-based application that runs on any smartphone, tablet or computer. It offers efficient work order management that has a flat rate service pricing for business needs. It can empower clients to present profitable repair fees up front as well integrate the system with th...


34. Jobvite

  • Best for: Small, medium and large size businesses
  • Price: starts at $500 per month
  • Jun 30, 2022
Compare Jobvite Vs. HouseCall Pro

Jobvite is a social recruiting software solution helps clients manage the whole process of talent acquisition, including reporting, applicant tracking, and sourcing. Jobvite is also the only recruiting software that was made to work with social networking. The software was created to integrate socia...


35. JobScan

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $49.95 per month
  • Sep 22, 2022
Compare JobScan Vs. HouseCall Pro

JobScan is cloud-based applicant tracking system that is designed for use by both businesses, as well as the individuals that are looking to apply for jobs. Most of the organizations use the software to track the applicants who are applying for their potential jobs.


36. TalentRecruit

  • Best for: Small, medium and large size businesses
  • Price: starts at $600 per month
  • Oct 18, 2022
Compare TalentRecruit Vs. HouseCall Pro

TalentRecruit is a web based applicant tracking solution designed for businesses of all sizes. It offers such services as candidate management, internal HR, interview management, and others. The software was designed and launched by Talent Recruit Software Pvt Ltd headquartered in Bangalore, India. ...


37. Fitzii Hiring Platform

  • Best for: SMBs
  • Price: starts at $195 per license
  • May 01, 2022
Compare Fitzii Hiring Platform Vs. HouseCall Pro

Fitzii Hiring is a cloud-based Applicant Sources & Marketplace software that allows managers to optimize their hiring process using job advertising and screening tools.


38. EMPTRUST Software

  • Best for: SMBs
  • Price: starts at $100 per month
  • May 15, 2022
Compare EMPTRUST Software Vs. HouseCall Pro

EMP Trust is a human resources software designed to improve employee performance and engagement.


39. Less Paper Co.

  • Best for: Small businesses and start ups
  • Price: starts at $149 per month
  • May 16, 2022
Compare Less Paper Co. Vs. HouseCall Pro

Less Paper Co is a custom work order management software tailored and modified to suit a business specific workflow.


40. Rchilli Resume Parser Web API

  • Best for: Small, medium and large size businesses
  • Price: starts at $75 per month
  • Apr 30, 2022
Compare Rchilli Resume Parser Web API Vs. HouseCall Pro

Rchilli Resume Parser Web API is a web based applicant tracking solution for businesses of all sizes. It offers such services as interview management, resume parsing, job board integration, and others. The software was designed and launched by Rchilli Inc headquartered in California, United States. ...


41. CEIPAL

  • Best for: Small businesses and start ups
  • Price: starts at $105 per month
  • Sep 22, 2022
Compare CEIPAL Vs. HouseCall Pro

CEIPAL is a recruitment management and applicant tracking system for businesses of all sizes. It offers such services as automated reminders, candidate evaluation forms, custom workflows, and others. The software was designed and launched by CEIPAL LLC headquartered in New York, United States.


42. simPRO Enterprise

  • Best for: SMBs
  • Price: starts at $129 per license
  • Apr 28, 2022
Compare simPRO Enterprise Vs. HouseCall Pro

simPRO Enterprise is a web based field service management solution for businesses of all sizes. It offers such capabilities as call center management, billing and invoicing, electronic signature, and others. The software was designed and launched by The simPRO Group Ltd headquartered in Australia. ...


43. ProntoForms for Construction

  • Best for: Medium and large size businesses
  • Price: starts at $15 per user/month
  • Apr 26, 2022
Compare ProntoForms for Construction Vs. HouseCall Pro

ProntoForms for Construction is a construction mobile form software designed to help construction companies manage workers and data more efficiently from Android, iOS, BlackBerry and Windows phones. Users will be able to send and fill out forms on site with or without connectivity from their...


44. FarEye

  • Best for: Small, medium and large size businesses
  • Price: starts at $20 per user/month
  • Apr 28, 2022
Compare FarEye Vs. HouseCall Pro

FarEye is a web based field service management solution for businesses of all sizes. It offers such capabilities as electronic signature, communication logs, GPS location tracking, and others. The software was designed and launched by RoboticWares Private Limited headquartered in New Delhi, India. ...


45. Vultus Recruit

  • Best for: SMBs
  • Price: starts at $15 per 5 users/month
  • Apr 30, 2022
Compare Vultus Recruit Vs. HouseCall Pro

Vultus Recruit is a web based recruitment management solution for businesses of all sizes. It offers such capabilities as candidate management, social media integration, jobs board integration, and others. The software was designed and launched by VULTUS headquartered in New Jersey, United States. ...


46. Pool Service Software

  • Best for: Small businesses and start ups
  • Price: starts at $80 per month
  • Apr 18, 2022
Compare Pool Service Software Vs. HouseCall Pro

Pool Service Software is a web based field service management solution for small and medium sized businesses. It offers such capabilities as billing and invoicing, business intelligence, scheduling and routing, and others. The software was designed and launched by VasserPro headquartered in Arizona,...


47. CareerPlug

  • Best for: SMBs
  • Price:
  • May 19, 2022
Compare CareerPlug Vs. HouseCall Pro

CareerPlug software is a cloud-based onboarding and human resource solution. It offers a number of features that include compelling job postings that allow users to add photos, videos, testimonials and core values.


48. Nexterna Clearview

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,500 per license
  • Apr 09, 2022
Compare Nexterna Clearview Vs. HouseCall Pro

Nexterna Clearview is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, dispatch management, electronic signature, and others. The software was designed and launched by Nexterna headquartered in Ontario, Canada.


49. Recruiterflow

  • Best for: Small businesses and start ups
  • Price: starts at $75 per user/month
  • May 24, 2022
Compare Recruiterflow Vs. HouseCall Pro

RecruiterFlow is a recruitment software developed as a modern application tracking platform for recruiting and staffing agencies.


50. PENTA Service Management

  • Best for: Medium and large size businesses
  • Price:
  • May 19, 2022
Compare PENTA Service Management Vs. HouseCall Pro

PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and others. The software was designed and launched by Penta Technologies Inc headquartered in Wi...


51. ServicePower

  • Best for: Medium and large size businesses
  • Price:
  • May 29, 2022
Compare ServicePower Vs. HouseCall Pro

ServicePower is a web based field service management solution for businesses of all sizes. It offers such services as customer management, scheduling and routing, work order management, and others. The software was designed and launched by ServicePower Inc headquartered in Virginia, United States. ...


52. Bella FSM

  • Best for: Small businesses and start ups
  • Price: starts at $59 per month
  • May 25, 2022
Compare Bella FSM Vs. HouseCall Pro

Bella FSM is a web based field service management solution for businesses of all sizes. It offers such services as contract management, electronic signature, dispatch management, and others. The software was designed and launched by Bella FSM headquartered in Virginia, United States.


53. VisitBasis

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • May 29, 2022
Compare VisitBasis Vs. HouseCall Pro

VisitBasis is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, routing and scheduling, work order management, and others. The software was designed and launched by VisitBasis Tech LLC headquartered in Florida, United Sta...


54. BIS® Construction Management Software

  • Best for: SMBs
  • Price:
  • May 26, 2022
Compare BIS® Construction Management Software Vs. HouseCall Pro

BIS Professional is a construction management solution for construction businesses of all sizes. Its capabilities include project management, estimating, accounting, and others. The software was designed and launched by MICS Inc headquartered in California, United States.



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

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Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.