Top 54 Pest Control Software

2022's Best 54 Pest Control Systems

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1. Jobber

  • Best for: Small businesses and start ups
  • Price: starts at $39 per user/month
  • Mar 07, 2022
Compare Jobber Vs. Jobber

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexible features were designed to get your serious on-site service work done with ease. Jobbe...


2. HouseCall Pro

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Mar 08, 2022
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HouseCall Pro is a cloud-based field management system which is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. The solution provides mobile support that comes in an application, which can be used on iOS and Android ph...


3. ServiceTitan

  • Best for: Small, medium and large size businesses
  • Price: starts at $398 per technician/month + $800 one-time setup cost
  • May 31, 2022
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ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The software was designed and launched by ServiceTitan headquartered in California, United States.


4. eMaint X4

  • Best for: Small, medium and large size businesses
  • Price: starts at $33 per user/month
  • Mar 08, 2022
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eMaint X4 is a cloud-based computerized maintenance management software (CMMS). eMaint X4 was launched by eMaint Enterprises and follows the Software as a Service (SaaS) implementation model. It incorporates a wide range of features divided into various dedicated modules.


5. Service Fusion

  • Best for: SMBs
  • Price: starts at $126 per month
  • Mar 08, 2022
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Service Fusion is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, customer and contract management, inventory management, and others. The software was designed and launched by Service Fusion headquartered in Texas, United...


6. Mhelpdesk

  • Best for: Small businesses and start ups
  • Price: starts at $374 per 10 users/month
  • Mar 09, 2022
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MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk is developed by the company of the same name. It was released in 2007 and is headed by Ry...


7. GorillaDesk

  • Best for: Small businesses and start ups
  • Price: starts at $49 per month
  • Mar 09, 2022
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GorillaDesk is a field service management/pest control software with scheduling and invoicing tools to help users grow their field service businesses.


8. Dataforma

  • Best for: Small, medium and large size businesses
  • Price: starts at $69.99 per user/month
  • Mar 09, 2022
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Dataforma software is a web-hosted field service management solution that is integrated with scheduling, GPS Tracking and invoicing tools for contractors. Originally the platform was built specifically for roofing contractors but currently it can be used by various construction businesses such as pl...


9. Kickserv

  • Best for: Small businesses and start ups
  • Price: starts at $31 per month
  • Mar 10, 2022
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Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, jobs, team schedules, estimates and leads in one interface.


10. ServiceMax

  • Best for: Medium and large size businesses
  • Price: starts at $100 per user/month
  • Oct 03, 2022
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ServiceMax is a cloud field service scheduling software that comes with a full suite of applications to help companies of all sizes. The software is available in three different editions, each designed to satisfy customers of different sizes with different features.  It can help you to know more abo...


Pricing Guide - Pest Control Software:

Price Range on Field Service Management software

Companies can expect to pay between $5 and $300 a month for a Field Service Management (FSM) software, with a "per user/agent/asset" payment option. The cost could be between $500 and $5,000 for one-time subscriptions. However, vendors may also charge for installation and other features such as asset reporting, analytics, client portal, and so on. The range based on the business size is as follows:

  • Small-sized businesses (with up to 25 employees) would have to pay between $20 to $75 monthly for Field Service Management software. The one-time cost range is $500-$1500, and additional installation costs could reach $700. For example, TrackerPal pricing starts at $5 a month for each user; Freshdesk cost up to $15 monthly per agent, and YourTradebase pricing goes for $33 a month.
  • Medium businesses can expect a price range of $69-$199 for FSM software. Service Fusion begins at $99 a month, ServiceBridge at $69 a month, and PestRoute pricing goes for $199 a month, excluding startup service charges.
  • Large establishments would pay upwards of $375 per month for Field Service software units. The price range is between $3000 and $5000 for one-time licensing, and additional charges may run up to $5000. For example, ServiceMax starts at $100 per month, RazorSync at $40, and Fleetio pricing goes for $6 per month for each asset. BellaSolutions offers a one-time setup of $7500.

There are other best of breeds under Field Services; some of which include:

  • Maid Service Software This type of Field Service Software typically costs between $0 and $49. For instance, ZenMaid pricing goes for $49 a month, DoTimely for 25 cents per month, and The Service Program costs $49 a month.
  • Maintenance Management Software Users can expect to pay around $6-$40 for Maintenance Software units. For example, EZOfficeInventory starts at $40 a month, Odoo costs about $20 monthly, and Limble CMMS goes for $35 per month. Also, OneSoft Connect pricing starts at $6 a month with plans up to $33 a month.
  • Service Dispatch Software Most vendors offer Service Dispatch software units between $49-$100 a month. Also, one-time pricing for the software could also reach $6700. Route4Me, for example, has a base subscription of $99 a month but also offers a free trial version for a start. vWork pricing starts at $49 a month, and HCSS Dispatcher charges a one-time payment of $6700.
  • HVAC Software Users would have to pay between $25 and $350 monthly for HVAC Software units. For instance, the base subscription for Solves costs $25 a month, RepairShopr pricing starts at $49 a month, and HVACbizPro starts at $349 per month. Husky Intelligence cost price begins at $29 a month, with plans up to $49 per month. Husky Intelligence also has optional features costing around $99 per month.
  • Plumbing Software Plumbing software has a price range of $20-$49. For example, JobSite pricing goes for $49 per month, Routezilla for $19 a month, and ProBusinessTools for $40 a month.
  • Work Order Software Users can expect to pay between $0 and $50 per month for Work Order software units. The price can go up to as high as $600 if the vendor charges annually. Snapii, for example, starts at $1 a month, WorkStraight goes for $19 a month, and RoadFS costs $50 per month.

11. RazorSync

  • Best for: Small businesses and start ups
  • Price: starts at $55 per 2 users/month
  • Mar 19, 2022
Compare RazorSync Vs. Jobber

RazorSync is a cloud-based Field Service Management solution and Mobile App that helps businesses to schedule jobs, process payments and manage workers. It helps to reduce time wastage, update customer records and reduce the billing cycle. RazorSync is a product of RazorSync Company founded in 2010...


12. ServiceTrade

  • Best for: SMBs
  • Price: starts at $79 per technician/month
  • Mar 02, 2022
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ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.


13. MobiWork MWS

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per user/month
  • Mar 02, 2022
Compare MobiWork MWS Vs. Jobber

MobiWork MWS is an end-to-end field service software solution designed for employees in the office, those on the field, and customers.


14. Smart Service

  • Best for: Small businesses and start ups
  • Price: starts at $1599.99 per license
  • Mar 22, 2022
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Smart Service is an on-premise enterprise resource planning software that is developed to be used by both individuals as well as by businesses that are in the construction industry and the field service management industry.


15. ESC Service Management

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • Apr 16, 2022
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ESC Service Management (now FieldEdge) is a cloud-based Accounting & Finance software that enables contractors to manage their business from a unified point and deliver customer invoices online.


16. BookedIN

  • Best for: Small businesses and start ups
  • Price: starts at $24 per month
  • May 31, 2022
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BookedIN is a web based booking and scheduling solution for small and medium businesses. Its services include marketing management, customization, appointment management, payment management, and others. The software was designed and launched by Coldwin Software Inc headquartered in Canad...


17. ScheduFlow Online

  • Best for: Small, medium and large size businesses
  • Price: starts at $39.95 per month
  • Jun 09, 2022
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Scheduflow Online is a SaaS-based Employee Scheduling software that enables employers to manage their workforce and client appointment information in centralized information and interact with new leads through consultations and appointment scheduling.


18. ServiceM8

  • Best for: Small businesses and start ups
  • Price: starts at $9 per month
  • May 14, 2022
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ServiceM8 is an online field service software for organizations to take control of their operations, work smarter, get more customers, and complete work faster.


19. Coresystems Field Service

  • Best for: Medium and large size businesses
  • Price: starts at $29 per month
  • Apr 28, 2022
Compare Coresystems Field Service Vs. Jobber

Coresystems Field Service is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, service history tracking, work order management, and others. The software was designed and launched by Coresystems headquartered in Switzerland.


20. ServSuite Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $55 per license
  • Apr 30, 2022
Compare ServSuite Software Vs. Jobber

ServSuite Software is a cloud-based business management software that is designed for pest control and lawn care companies. The software has several features that make it stand out. With the mobile application feature, users are able to manage services and appointments, adjust as well as synchronize...


21. ProntoForms for Construction

  • Best for: Medium and large size businesses
  • Price: starts at $15 per user/month
  • Apr 26, 2022
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ProntoForms for Construction is a construction mobile form software designed to help construction companies manage workers and data more efficiently from Android, iOS, BlackBerry and Windows phones. Users will be able to send and fill out forms on site with or without connectivity from their...


22. FarEye

  • Best for: Small, medium and large size businesses
  • Price: starts at $20 per user/month
  • Apr 28, 2022
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FarEye is a web based field service management solution for businesses of all sizes. It offers such capabilities as electronic signature, communication logs, GPS location tracking, and others. The software was designed and launched by RoboticWares Private Limited headquartered in New Delhi, India. ...


23. Canvas

  • Best for: Medium and large size businesses
  • Price: starts at $20 per user/month
  • May 18, 2022
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Canvas is a mobile business app and form management solution for businesses of all sizes. Its capabilities include signature and image capture, barcode scanning, app customization, and others. The software was designed and launched by Canvas Solutions Inc headquartered in Virginia, Unite...


24. Nexterna Clearview

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,500 per license
  • Apr 09, 2022
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Nexterna Clearview is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, dispatch management, electronic signature, and others. The software was designed and launched by Nexterna headquartered in Ontario, Canada.


25. PENTA Service Management

  • Best for: Medium and large size businesses
  • Price:
  • May 19, 2022
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PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and others. The software was designed and launched by Penta Technologies Inc headquartered in Wi...


26. FieldPower

  • Best for: Small, medium and large size businesses
  • Price: starts at $70 per license
  • May 26, 2022
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FieldPower is a web based field service management solution for businesses of all sizes. It offers help in billing and invoicing, customer management, inventory control, and other aspects. The software was designed and launched by Zylog Systems Ltd headquartered in New Jersey, United Sta...


27. Bella FSM

  • Best for: Small businesses and start ups
  • Price: starts at $59 per month
  • May 25, 2022
Compare Bella FSM Vs. Jobber

Bella FSM is a web based field service management solution for businesses of all sizes. It offers such services as contract management, electronic signature, dispatch management, and others. The software was designed and launched by Bella FSM headquartered in Virginia, United States.


28. Mobile Inspection Software

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 18, 2022
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Mi-Corporation’s Mobile Inspection Software is a web based field service management solution for businesses of all sizes. Its capabilities include database inspection, data capturing, invoicing, and others. The software was designed and launched by Mi-Corporation headquartered in North C...


29. PestRoutes

  • Best for: Small, medium and large size businesses
  • Price: starts at $199 per month
  • Jun 22, 2022
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PestRoutes is a field service software that is cloud-based and provides users with end to end pest control system.


30. IFS Field Service Management

  • Best for: Medium and large size businesses
  • Price: starts at $65 per month
  • Jun 24, 2022
Compare IFS Field Service Management Vs. Jobber

IFS Field Service Management software is a service management solution that streamlines and automates processes. The solution offers a number of features that include a mobile application that enables field workers to access data through their devices.


31. SmartField Software

  • Best for: SMBs
  • Price: starts at $10 per user/month
  • Jun 26, 2022
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SmartField Software is an award-winning cloud-based Field Service software, it is designed to support small and medium size business. SmartField Software received a rating of 4.5 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


32. FieldLocate

  • Best for: SMBs
  • Price: starts at $70 per user/month
  • Jul 05, 2022
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FieldLocate is a field service management software that can help users to keep track of their assets and streamline service operations. Users don’t have to chase behind money and will be able to add more time to the bottom line by streamlining invoices, work orders, quotes and payments. The software...


33. Loc8

  • Best for: Small, medium and large size businesses
  • Price: starts at $10 per user/month
  • Jul 12, 2022
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Loc8 is a maintenance management solution for companies. It is a cloud based software that can be accessed via the internet remotely through a web browser. It is operating system agnostic. It can also handle the asset management and the invoicing of the company.


34. Breezeworks

  • Best for: Small businesses and start ups
  • Price: starts at $25.59 per user/month
  • Jul 06, 2022
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Breezeworks software is a cloud-based scheduling solution that is designed for service providers. The solution offers a number of features which include appointment reminders that automate calls and gets estimates approved online.


35. FieldEZ Software

  • Best for: Medium and large size businesses
  • Price: starts at $15 per user/month
  • Jul 07, 2022
Compare FieldEZ Software Vs. Jobber

FiledEZ is a field service software designed to help businesses digitalize and transform their field operations. Customizable to suit each business workflow, the software can increase operational efficiency, enhance customer experience, and improve employee satisfaction.


36. JobLogic

  • Best for: Small, medium and large size businesses
  • Price: starts at $30 per user/month
  • Jul 19, 2022
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JobLogic is a field service management software that centralizes business and data processes to maximize team output.


37. RoutePoint

  • Best for: Small businesses and start ups
  • Price: starts at $49 per vehicle/month
  • Jul 18, 2022
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RoutePoint is a field service management solution for businesses of all sizes. It offers such capabilities as contract management, customer management, inventory management, and others. The software was designed and launched by Marathon Data Systems headquartered in New York, United Stat...


38. BiznusSoft

  • Best for: Small, medium and large size businesses
  • Price: starts at $100 per license
  • Jul 26, 2022
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BiznusSoft is a cloud-based field service management solution that can help users to optimize field service processes and turn sales order to sales experiences. The solution can help users to manage the entire service cycle starting from call to completion. It’s cloud-based so users can get access t...


39. PestScan

  • Best for: SMBs
  • Price: starts at $35 per feature/month
  • Sep 21, 2022
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PestScan is a web based field service management solution for businesses of all sizes. It offers such capabilities as contact management, inventory management, work order management, and others. The software was designed and launched by PestScan headquartered in the Netherlands.


40. ServMan

  • Best for: Medium and large size businesses
  • Price: starts at $499 per month
  • Sep 21, 2022
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ServMan Software is a field service management solution for businesses of all sizes. It offers such capabilities as contract management, inventory control, service history tracking, and others. The software was designed and launched by Cube Six Inc headquartered in North Carolina, United States.


41. BigWave

  • Best for: Medium and large size businesses
  • Price: starts at $29 per month
  • Oct 07, 2022
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BigWave is a web based field service management solution for businesses of all sizes. Its capabilities include business intelligence, resource management, scheduling and routing, and others. The software was designed and launched by BigWave Software LLC headquartered in Texas, United States.


42. Telogis WorkPlan

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • Oct 06, 2022
Compare Telogis WorkPlan Vs. Jobber

Telogis WorkPlan is a fleet and service management solution for businesses of all sizes. Its features include vehicle maintenance, work order management, customized reporting, vehicle tracking, and others. The software was designed and launched by Telogis headquartered in California, Unit...


43. Visual Planning

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Oct 03, 2022
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Visual Planning is an enterprise resource planning solution for businesses of all sizes. Its capabilities include HR, inventory management, supply chain management, manufacturing, and others. The software was designed and launched by Stilog IST headquartered in France.


44. SAMPro Enterprise

  • Best for: Small, medium and large size businesses
  • Price: starts at $20,000 per license
  • Oct 07, 2022
Compare SAMPro Enterprise Vs. Jobber

SAMPro Enterprise is a web based field service management solution for businesses of all sizes. It offers such services as dispatch management, inventory control, job management, and others. The software was designed and launched by Data Basics Inc headquartered in Ohio, United States.


45. Foundation 3000

  • Best for: Small businesses and start ups
  • Price:
  • Mar 25, 2022
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Foundation 3000 is an accounting and enterprise resource planning solution for businesses of all sizes. Its capabilities include archiving and retention, configurable data searching, and others. The software was designed and launched by SOFTREND Systems Inc headquartered in British Colum...


46. GoServicePro

  • Best for: Small businesses and start ups
  • Price: starts at $45 per user/month
  • Jan 31, 2022
Compare GoServicePro Vs. Jobber

GoServicePro is a web based field service management solution for businesses of all sizes. It offers such capabilities as inventory control, job management, service history tracking, and others. The software was designed and launched by GoServicePro headquartered in Ohio, United States.


47. ZenMaid

  • Best for: SMBs
  • Price: starts at $85 per month
  • Jan 06, 2022
Compare ZenMaid Vs. Jobber

ZenMaid is a leading cloud-based Field Service software, it is designed to support small and medium size business. ZenMaid received a rating of 4.7 from ITQlick team. The software cost is considered affordable (1.8/5) when compared to alternative solutions.


48. Explorer Shafers

  • Best for: SMBs
  • Price:
  • Feb 08, 2022
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Explorer Shafers is a field service management solution for businesses of all sizes. It offers such capabilities as dispatch management, QuickBooks integration, maintenance scheduling, and others. The software was designed and launched by Explorer Software headquartered in British Columbia, Canada.


49. BookSteam

  • Best for: Small, medium and large size businesses
  • Price: starts at $19.95 per user/month
  • Feb 08, 2022
Compare BookSteam Vs. Jobber

BookSteam is a fast growing cloud-based Professional Services Automation software, it is designed to support small, medium and large size business. BookSteam received a rating of 4.7 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


50. GroundsKeeper Pro

  • Best for: Small businesses and start ups
  • Price: starts at $479 per license
  • Feb 15, 2022
Compare GroundsKeeper Pro Vs. Jobber

GroundsKeeper Pro is a lawn maintenance solution designed for small and medium businesses. It offers such capabilities as billing and invoicing, irrigation tracking, job management, and others. The software was designed and launched by Adkad Technologies Inc headquartered in New York, United States....


51. Husky Intelligence

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per user/month
  • Oct 21, 2022
Compare Husky Intelligence Vs. Jobber

Husky Intelligence is a growing cloud-based Field Service software, it is designed to support small, medium and large size business. Husky Intelligence received a rating of 3.9 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


52. Real Scheduler Software

  • Best for: SMBs
  • Price: starts at $75 per 2 users/month
  • Feb 16, 2022
Compare Real Scheduler Software Vs. Jobber

Real Scheduler Software is a fast growing cloud-based Field Service software, it is designed to support small and medium size business. Real Scheduler Software received a rating of 4.5 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


53. FSA

  • Best for: Medium and large size businesses
  • Price: starts at $150 per month
  • Feb 16, 2022
Compare FSA Vs. Jobber

FSA is a trending cloud-based Field Service software, it is designed to support medium and large size business. FSA received a rating of 2.5 from ITQlick team. The software cost is considered a bit pricey (4.5/5) vs their competitors.


54. The HindSite Solution

  • Best for: Small businesses and start ups
  • Price: starts at $100 per feature/month
  • Feb 19, 2022
Compare The HindSite Solution Vs. Jobber

The HindSite Solution is customer relationship management software designed for small and medium-sized mobile businesses providing services. Its main features are contact management, routing and scheduling, billing and reporting. It is available in the form of software as a service. It has a mobile ...



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

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Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.