Top 198 Social Media Software

TOP 198 Social Media Software

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

1. Salesforce

  • Best for: Small, medium and large size businesses
  • Price: starts at $25 per user/month
  • Mar 22, 2022
Compare Salesforce Vs. Salesforce

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offers various solutions that include sales, marketing, service, commerce, engagement, integrat...


2. Zoho CRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $14 per user/month
  • Mar 08, 2022
Compare Zoho CRM Vs. Salesforce

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team collaboration and more.


3. Nimble

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per user/month
  • Mar 08, 2022
Compare Nimble Vs. Salesforce

Nimble CRM is a web based customer relationship management solution for small and medium businesses. Its capabilities include contact management, lead management, sales forecasting, and others. The software was designed and launched by Nimble Inc headquartered in California, United States.


4. Zapier

  • Best for: Small, medium and large size businesses
  • Price: starts at $19.99 per month
  • Mar 09, 2022
Compare Zapier Vs. Salesforce

Zapier lets you easily connect the web apps you use, making it easy to automate tedious tasks. You can wait for third-party app developers to offer the SaaS integrations you need. You can hire expensive freelance programmers to build custom software for you. Or you can simply do it yourself with Zap...


5. Hootsuite

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Mar 10, 2022
Compare Hootsuite Vs. Salesforce

Hootsuite is the world’s most widely used social media relationship platform with more than 10 million users, including 744 of the Fortune 1000 companies that trust Hootsuite to manage their social media programs across multiple social networks from one integrated dashboard.


6. Radian6

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $1,000 per organization/month
  • Mar 12, 2022
Compare Radian6 Vs. Salesforce

Radian6 is a cloud-based social media monitoring & analysis that offers automated tracking of conversations across various online channels from websites to social media.


7. Prezly

  • Best for: SMBs
  • Price: starts at $50 per user/month
  • Mar 14, 2022
Compare Prezly Vs. Salesforce

Prezly is a press release/PR software designed to help users with all-in-one solutions that can connect the users’ story or news with their influences using social media and email.


8. Adobe Social

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $52.99 per month
  • Mar 14, 2022
Compare Adobe Social Vs. Salesforce

Social marketing is all about relationships. With the new Adobe® Social, marketers finally have a comprehensive solution to build stronger connections through content that’s guided by tangible data. Create the most relevant posts, monitor and respond to conversations, measure results, and connect so...


9. CenterWare Inbound

  • Best for: Medium and large size businesses
  • Price:
  • Mar 20, 2022
Compare CenterWare Inbound Vs. Salesforce

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically distributes each call that arrives at the call center and it helps to enhance the customer exp...


10. Marketo

  • Best for: Small, medium and large size businesses
  • Price: starts at $895 per month
  • Mar 19, 2022
Compare Marketo Vs. Salesforce

Marketo is a marketing automation and management solution for small and medium businesses. It also offers solutions for campaign management, CRM and reporting aspects. The software was designed by Marketo, Inc., headquartered in California, United States.


11. Bitrix24

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per month
  • Apr 22, 2022
Compare Bitrix24 Vs. Salesforce

Bitrix24 is a social enterprise platform for small businesses that can create a unified workspace for a company for handling the daily tasks and operations. The software can be used as a project management, social collaboration and social intranet solution and includes more than 35 tools. Bitrix...


12. TubeMogul

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 03, 2022
Compare TubeMogul Vs. Salesforce

TubeMogul is marketing software for small businesses. It provides campaign management, bulk editing, fraud protection, budget pacing, targeting, mobile tracking, creative optimization, and more features. TubeMogul was founded in 2006 and is currently located in Emeryville, California.


13. BuzzStream

  • Best for: Small, medium and large size businesses
  • Price: starts at $24 per user/month
  • Mar 02, 2022
Compare BuzzStream Vs. Salesforce

BuzzStream is a marketing software and influencer outreach management platform for small to large businesses. It provides Metrics collection, scheduled emails, email notifications and integration, tags and keywords, scheduled emails, data filtering, social media metrics, press contact list, and col...


14. zendesk talk

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Mar 18, 2022
Compare zendesk talk Vs. Salesforce

Zendesk Talk is a VoIP call center software designed to help companies talk directly to their customers and provide personalized solutions to every issue they face. Being an integrated solution, Zendesk Talk enables users to manage voice in the same workspace and other channels.


15. Spark by Marketo

  • Best for: Small, medium and large size businesses
  • Price: starts at $895 per month
  • Mar 04, 2022
Compare Spark by Marketo Vs. Salesforce

Spark by Marketo is a marketing automation solution to help users secure customers faster by automating marketing campaigns. Users can execute better campaigns using the flexibility and power of this software and target more revenue with less effort. The marketing automation solution offers multi-ch...


16. Simply Measured

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $89 per user/month
  • Mar 04, 2022
Compare Simply Measured Vs. Salesforce

Simply Measured is a social media analytics solution that can help users to keep track of all their social activities. The solution can give users in-depth measurement across their earned, paid and owned social media. Simply Measured was founded back in 2010, is headquartered in Seattle, WA and ...


17. amoCRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Apr 26, 2022
Compare amoCRM Vs. Salesforce

amoCRM is a web based customer relationship management solution for businesses of all sizes. Its capabilities include sales automation, analytics, productivity management, security, and others. The software was designed and launched by QSOFT LLC headquartered in California, United States...


18. Octane AI

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per month
  • Apr 28, 2022
Compare Octane AI Vs. Salesforce

Octane AI is a marketing software designed to help stores drive conversions by collecting customer insights, personalizing marketing (that is recommending specific products to solve each person needs) and generally, improving customer experience.


19. Smith

  • Best for: Small, medium and large size businesses
  • Price: starts at $210 per month
  • Apr 02, 2022
Compare Smith Vs. Salesforce

Smith is a customer support software designed to reply to messages and calls automatically. The software guides potential clients on one business website, handles appointment booking, captures and follows up leads, and turn leads into conversions.


20. Bannersnack

  • Best for: SMBs
  • Price: starts at $17 per editor/month
  • Apr 04, 2022
Compare Bannersnack Vs. Salesforce

Bannersnack is a growing cloud-based Marketing software, it is designed to support small and medium size business. Bannersnack received a rating of 4.6 from ITQlick team. The software cost is considered average (3.5/5) when compared to other solutions in their category.


21. Upfluence Software

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $795 per user/month
  • Mar 31, 2022
Compare Upfluence Software Vs. Salesforce

Upfluence Software is a cloud-based influencer marketing solution. The software allows the users to monitor their competition as well as know what the influencers are saying about their products.


22. BigContacts

  • Best for: Small businesses and start ups
  • Price: starts at $5 per user/month
  • May 26, 2022
Compare BigContacts Vs. Salesforce

BigContacts is a customer relationship management solution for small and medium businesses. It offers marketing and sales automation along with collaboration and analytical capabilities. The software was designed and launched by BigContacts LLC headquartered in Georgia, United States.


23. Brightspot CMS

  • Best for: Medium and large size businesses
  • Price: starts at $7,500 per month
  • Jun 14, 2022
Compare Brightspot CMS Vs. Salesforce

Brightspot CMS is an enterprise content management system for businesses of all sizes. It offers dynamic and visual web experience and support for popular database systems. The software was designed and launched by Perfect Sense Digital LLC headquartered in Virginia, United States.


24. Reputada

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per month
  • Apr 02, 2022
Compare Reputada Vs. Salesforce

Reputada is a web based reputation management solution designed for businesses of all sizes. It offers such capabilities as response management, sentiment analysis, social media metrics, and others. The software was designed and launched by Reputada headquartered in United States.


25. Insightly

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per user/month
  • Jun 09, 2022
Compare Insightly Vs. Salesforce

Insightly is a cloud-based customer relationship management and project management solution designed for small and medium-size businesses. The solution core features include lead management, project management, and contact management solution and more.


26. Marketing Cloud: Radian6

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,000 per month
  • Apr 09, 2022
Compare Marketing Cloud: Radian6 Vs. Salesforce

Salesforce Marketing Cloud is a marketing and campaign automation solution for businesses of all sizes. The software also offers various useful analytics and management features. It is a product of Salesforce.com, Inc., headquartered in California, United States.


27. SendinBlue Email

  • Best for: Small, medium and large size businesses
  • Price: starts at $25 per month
  • Apr 13, 2022
Compare SendinBlue Email Vs. Salesforce

SendinBlue is an email marketing and SMS service software created for small to large businesses. Its key functions include marketing automation, transactional emails, SMS campaigns, spam check, real-time tracking, Google analytics integration, trigger marketing, and more.


28. Buffer

  • Best for: SMBs
  • Price: starts at $5 per month
  • Apr 13, 2022
Compare Buffer Vs. Salesforce

Buffer is a social media tool that can simplify the process of publishing posts on social media. Users can quickly share contents on LinkedIn, Facebook and Twitter from their mobile phone or PC. The software comes with some great features to help you take your social media management to a new height...


29. TalentRecruit

  • Best for: Small, medium and large size businesses
  • Price: starts at $600 per month
  • Apr 23, 2022
Compare TalentRecruit Vs. Salesforce

TalentRecruit is a web based applicant tracking solution designed for businesses of all sizes. It offers such services as candidate management, internal HR, interview management, and others. The software was designed and launched by Talent Recruit Software Pvt Ltd headquartered in Bangalore, India. ...


30. SalesNexus

  • Best for: SMBs
  • Price: starts at $45 per month
  • Apr 25, 2022
Compare SalesNexus Vs. Salesforce

SalesNexus is a web based customer relationship management solution for businesses of all sizes. It offers such services as marketing automation, sales automation, collaboration, and others. The software was designed and launched by SalesNexus LLC headquartered in Texas, United States.


31. SAP Cloud for Sales

  • Best for: Small, medium and large size businesses
  • Price: starts at $248 per 5 users/month
  • Apr 28, 2022
Compare SAP Cloud for Sales Vs. Salesforce

SAP Cloud for Sales is a cloud based customer relationship management solution for businesses of all sizes. It offers such services as sales automation, ERP integration, collaboration, and others. The software was designed and launched by SAP SE headquartered in Germany.


32. devContact

  • Best for: Small businesses and start ups
  • Price: starts at $9.99 per month
  • May 14, 2022
Compare devContact Vs. Salesforce

devContact is a help desk software designed as an online solution to help handle user retention, feedbacks, bad reviews, and customer support problems.


33. SharpSpring

  • Best for: Small, medium and large size businesses
  • Price: starts at $449 per month
  • Apr 28, 2022
Compare SharpSpring Vs. Salesforce

SharpSpring is a web based marketing automation solution for small and medium sized businesses. Its capabilities include lead management, campaign segmentation, direct mail management, and others. The software was designed and launched by SharpSpring LLC headquartered in Florida, United ...


34. AgoraPulse

  • Best for: Small, medium and large size businesses
  • Price: starts at $79 per month
  • May 14, 2022
Compare AgoraPulse Vs. Salesforce

Agorapulse is a cloud based social media marketing and CRM solutions designed to offers social influencer management, profile management, and social media analytics in a suite. Enjoy that fresh, clean inbox zero feeling. No more logging in and out, over and over again. Easily switch between all ...


35. Alto Social Analytics

  • Best for: Small, medium and large size businesses
  • Price:
  • May 14, 2022
Compare Alto Social Analytics Vs. Salesforce

Alto Social Analytics is a growing cloud-based Social Media Management software, it is designed to support small, medium and large size business. Alto Social Analytics received a rating of 3.8 from ITQlick team. The software cost is considered affordable (1.6/5) when compared to alternative solutio...


36. Oracle Siebel

  • Best for: Small, medium and large size businesses
  • Price: starts at $3,750 per license
  • Apr 25, 2022
Compare Oracle Siebel Vs. Salesforce

Oracle Siebel CRM is a cloud-based customer relationship management and sales force automation solution that targets to assist organizations to manage and influence their customer experiences. The platform features a collection of sales, customer service, and marketing applications tailor-made to su...


37. Adobe Marketing Cloud

  • Best for: Small, medium and large size businesses
  • Price: starts at $450,000 per license
  • Apr 28, 2022
Compare Adobe Marketing Cloud Vs. Salesforce

Adobe Marketing Cloud is a web based digital marketing platform for businesses of all sizes. It offers such capabilities as audience management, campaign optimization, analytics, and others. The software was designed and launched by Adobe Systems Inc headquartered in California, United States.


38. SAP HYBRIS

  • Best for: Medium and large size businesses
  • Price: starts at $54,000 per license
  • May 14, 2022
Compare SAP HYBRIS Vs. Salesforce

SAP Hybris is an e-Commerce program that is enterprise-level offering users with B2C and B2B store functionality. There are more than 2,500 stores utilizing this platform leading to more than 500,000 orders every day and about 20 million product SKUs. This program has been widely used predominantly ...


39. Vultus Recruit

  • Best for: SMBs
  • Price: starts at $15 per 5 users/month
  • Apr 30, 2022
Compare Vultus Recruit Vs. Salesforce

Vultus Recruit is a web based recruitment management solution for businesses of all sizes. It offers such capabilities as candidate management, social media integration, jobs board integration, and others. The software was designed and launched by VULTUS headquartered in New Jersey, United States. ...


40. Gazelle

  • Best for: Small businesses and start ups
  • Price: starts at $18 per feature/month
  • Apr 27, 2022
Compare Gazelle Vs. Salesforce

The Gazelle software is a software solution that turns usable customer information into data that can help clients identify business opportunities for keeping their current customers and acquiring new customers. Most companies and clients don’t realize the true value of the information that they hav...


41. eClincher

  • Best for: Small, medium and large size businesses
  • Price: starts at $59 per user/month
  • May 15, 2022
Compare eClincher Vs. Salesforce

eClincher is a fast growing cloud-based Social Media Management software, it is designed to support small, medium and large size business. eClincher received a rating of 4.7 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


42. Pipeliner CRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $65 per user/month
  • May 17, 2022
Compare Pipeliner CRM Vs. Salesforce

Pipeliner CRM is a customer relationship management solution for small and medium businesses. It offers such capabilities as pipeline visualization, contact management, collaboration, and others. The software was designed and launched by Pipelinersales Inc headquartered in California, Un...


43. Oracle Responsys

  • Best for: Small, medium and large size businesses
  • Price: starts at $49,500 per year
  • May 21, 2022
Compare Oracle Responsys Vs. Salesforce

Oracle Responsys is a trending cloud-based Marketing software, it is designed to support small, medium and large size business. Oracle Responsys received a rating of 2.5 from ITQlick team. The software cost is considered affordable (4/5) when compared to alternative solutions.


44. Solve360

  • Best for: Small, medium and large size businesses
  • Price: starts at $25 per user/month
  • May 18, 2022
Compare Solve360 Vs. Salesforce

Solve360 is a service management CRM software designed for businesses to provide service to customers. In addition to scheduling and sales functions, the software simplifies record keeping, automates workflow, and facilitates sharing.


45. SAP Cloud for Service

  • Best for: Small, medium and large size businesses
  • Price: starts at $21 per user/month
  • May 22, 2022
Compare SAP Cloud for Service Vs. Salesforce

SAP Cloud for Service is a cloud-based, online customer service and support tool and developed by one of the long-time industry leader in this software category, SAP. It has features such as conceptual system, contact service processes, mapping, automation of the workflow and many more aside from th...


46. Launchpad

  • Best for: Small, medium and large size businesses
  • Price: starts at $149.99 per license
  • May 18, 2022
Compare Launchpad Vs. Salesforce

Launchpad is a cloud based video interviewing and recruiting solution that enables the user to screen and recruit candidates. It features on demand video assessment, screening and skills testing, and recruitment analytics and more. Automated scheduling allows candidates to self schedule their interv...


47. BlueCamroo

  • Best for: Small businesses and start ups
  • Price: starts at $21 per user/month
  • May 17, 2022
Compare BlueCamroo Vs. Salesforce

Bluecamroo is a business management software designed to help business owners manage their projects, track and oversee clients lifecycles, communicate with clients, and enhance their sales process.


48. Mobivity

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • May 16, 2022
Compare Mobivity Vs. Salesforce

We bring the toolbox and build the foundation, all you have to do is reap the benefit of more customers, more often. We provide you with the tools to market your campaign and build your database quickly. Get personalized coaching, support, and campaign guidance from your personal Account Coach. Easi...


49. FocalScope

  • Best for: Small, medium and large size businesses
  • Price: starts at $9 per agent/month
  • May 30, 2022
Compare FocalScope Vs. Salesforce

FocalScope is a trending cloud-based CRM software, it is designed to support small, medium and large size business. FocalScope received a rating of 5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


50. Engage121 Enterprise

  • Best for: Small, medium and large size businesses
  • Price:
  • May 29, 2022
Compare Engage121 Enterprise Vs. Salesforce

Engage121 Enterprise is a web based social media marketing tool for businesses of all sizes. It offers such capabilities as social publishing, listening, analysis, consulting, and others. The software was designed and launched by Engage121 headquartered in Connecticut, United States.


51. Canary AMS

  • Best for: Small, medium and large size businesses
  • Price: starts at $120 per user/month
  • May 02, 2022
Compare Canary AMS Vs. Salesforce

Canary AMS is an agency management system that comes with complete agency automation features to automate most of the internal processes. The software also offers simple drag and drop customization features that can be done by almost anyone. Dashboards, layouts, reports and fields can be customized ...


52. Gigya

  • Best for: Medium and large size businesses
  • Price: starts at $45,000 per year
  • May 25, 2022
Compare Gigya Vs. Salesforce

Gigya is a connected consumer management solution for businesses of all sizes. It offers connection, collection, and conversion capabilities with freedom to customize. The software was designed and launched by Gigya Inc headquartered in California, United States.


53. Interakt

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Mar 04, 2022
Compare Interakt Vs. Salesforce

Interakt is a fast growing cloud-based CRM software, it is designed to support small, medium and large size business. Interakt received a rating of 3.3 from ITQlick team. The software cost is considered affordable (1.7/5) when compared to alternative solutions.


54. PageUp People

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 18, 2022
Compare PageUp People Vs. Salesforce

PageUp People is a web based applicant tracking solution designed for businesses of all sizes. It offers such services as interview management, resume search and parsing, social media integration, and others. The software was designed and launched by PageUp People headquartered in Australia.


55. Commence CRM

  • Best for: SMBs
  • Price: starts at $29 per user/month
  • Jun 17, 2022
Compare Commence CRM Vs. Salesforce

Commence CRM is a customer relationship management solution that can help users to streamline all their front office business processes and improve the customer service and sales process. The software is flexible and users can get access to their CRM data from anywhere using the mobile CRM feature. ...


56. e-ServiceSuite

  • Best for: Small, medium and large size businesses
  • Price: starts at $59 per month
  • Jul 18, 2022
Compare e-ServiceSuite Vs. Salesforce

e-ServiceSuite is a help desk software that generates instant visibility into business issues in order to help users find actionable information to resolve them.


57. Socious Online Community

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 18, 2022
Compare Socious Online Community Vs. Salesforce

Socious Online Community is an online community software that can differentiate your organization, improve employee productivity and increase customer loyalty with its features. The software ensures better relationships between members and customers which can lead to better business. The software of...


58. NationBuilder

  • Best for: Small, medium and large size businesses
  • Price: starts at $34 per month
  • Jun 23, 2022
Compare NationBuilder Vs. Salesforce

Nationbuilder is a non-profit software designed for non-profit organizations to track actions across sites, raise funds, send messages with its advanced communication tools, and build and control company databases.


59. Salesnet CRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $30 per user/month
  • Jan 11, 2022
Compare Salesnet CRM Vs. Salesforce

The Salesnet CRM is an affordable and a user friendly Customer Relationship Management (CRM) tool. This software includes tools to help businesses manage sales, workflow, campaigns and leads. In addition, it also includes a mobile application which has the ability to access all of the sales and cust...


60. Allbound

  • Best for: Small, medium and large size businesses
  • Price: starts at $985 per user/month
  • Jun 26, 2022
Compare Allbound Vs. Salesforce

Allbound is a growing cloud-based CRM software, it is designed to support small, medium and large size business. Allbound received a rating of 4.9 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


61. SalesNOW

  • Best for: Small, medium and large size businesses
  • Price: starts at $19.95 per user/month
  • Jun 25, 2022
Compare SalesNOW Vs. Salesforce

SalesNOW is a CRM and leads management solution for businesses of all sizes. It offers such services as activity tracking, lead distribution, lead segmentation, and others. The software was designed and launched by Interchange Solutions Inc headquartered in Ontario, Canada.


62. Experiture Marketing Platform

  • Best for: SMBs
  • Price: starts at $900 per month
  • Jun 25, 2022
Compare Experiture Marketing Platform Vs. Salesforce

Experiture Marketing Platform is a web based marketing automation solution for businesses of all sizes. It offers such services as campaign segmentation, contact management, lead scoring, and others. The software was designed and launched by Experiture Inc headquartered in New York, United States. ...


63. SalesOutlook CRM

  • Best for: SMBs
  • Price: starts at $25 per user/month
  • Jun 24, 2022
Compare SalesOutlook CRM Vs. Salesforce

SalesOutlook CRM is a Microsoft Outlook based customer relationship management system built upon the Microsoft Office System that can extend the features of MS Outlook without damaging the original functionality of Outlook. The CRM system can be installed as just a plug-in of MS Outlook and it takes...


64. quintly

  • Best for: Small, medium and large size businesses
  • Price: starts at $345 per month
  • Jun 25, 2022
Compare quintly Vs. Salesforce

Quintly is a web based social media analytics solution designed for businesses of all sizes. It offers such services as customer targeting, conversion tracking, visitor tracking, and others. The software was designed and launched by Quintly GmbH headquartered in Germany.


65. Aspect Zipwire

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 24, 2022
Compare Aspect Zipwire Vs. Salesforce

Zipwire is a customer relationship management solution for businesses of all sizes. It offers inbound and out-bound support capabilities along with real time analytics and integration capabilities. The software was designed and launched by Aspect Software headquartered in Massachusetts, ...


66. Skyward CRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $10 per month
  • Jul 01, 2022
Compare Skyward CRM Vs. Salesforce

Pricing for 360Alumni is categorized on the organizations that will use it. For those under non-for-profits, the costs start from $2,500 per year. For the k-12 institutions, starting cost is $4,000 per year. The starting costs for higher education and enterprise are $8,000 per year. Add-ons are poss...


67. Creatio CRM

  • Best for: Medium and large size businesses
  • Price: starts at $30 per user/month
  • Mar 18, 2022
Compare Creatio CRM Vs. Salesforce

Creatio CRM is a CRM and process management software designed to improve communication, build knowledge about customers, and boost lead generation. The software manages marketing activities and automate processes using BPM engine and managed and monitor sales cycle, orders, and invoices.


68. Centra Hub CRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $10 per user/month
  • Feb 07, 2022
Compare Centra Hub CRM Vs. Salesforce

CentraHub CRM is a customer relationship management software designed to help businesses streamline and manage campaigns while allowing them to create campaign tags.


69. Creatoriq Social Crm

  • Best for: Medium and large size businesses
  • Price:
  • Mar 19, 2022
Compare Creatoriq Social Crm Vs. Salesforce

CreatorIQ is an influencer marketing software that helps businesses launch campaigns and enables them to manage the entire life cycle of campaigns, from creating them in launching and analyzing their performance.


70. Zendesk Sell

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Jan 27, 2022
Compare Zendesk Sell Vs. Salesforce

Zendesk for Sales is a customer relationship management software that helps sales personnel to win more customers and close more deals. With this software, users can create and save unlimited email templates, receive email insights and alerts on their mobile phones or tablets, and get alerts when a ...


71. Propertybase

  • Best for: Small, medium and large size businesses
  • Price: starts at $59 per user/month
  • Jul 04, 2022
Compare Propertybase Vs. Salesforce

Propertybase is a customer relationship management solution for businesses of all sizes. It offers the management of data and deals along with forecasting of business plans. The software was designed and launched by Propertybase GmbH headquartered in California, United States.


72. SAP HANA

  • Best for: Small, medium and large size businesses
  • Price: starts at $38802.30 per license
  • Jul 04, 2022
Compare SAP HANA Vs. Salesforce

SAP HANA is a leading cloud-based System software, it is designed to support small, medium and large size business. SAP HANA received a rating of 2.5 from ITQlick team. The software cost is considered a bit pricey (4.8/5) vs their competitors.


73. eWay-CRM

  • Best for: Small businesses and start ups
  • Price: starts at $24 per user/month
  • Jul 12, 2022
Compare eWay-CRM Vs. Salesforce

As a CRM software, e-Way CRM offers users the ability to effectively track business opportunities and in managing relationships with customers. This software is integrated with Outlook and makes Outlook a significant application for CRM.


74. Composity

  • Best for: Small businesses and start ups
  • Price: starts at $25 per month
  • Jul 12, 2022
Compare Composity Vs. Salesforce

Composity is an enterprise resource planning (ERP) software offering users with the comprehensive ERP tools plus other business management modules.


75. Cision

  • Best for: Small, medium and large size businesses
  • Price: starts at $7,200 per year
  • Jul 08, 2022
Compare Cision Vs. Salesforce

Cision is an integrated cloud-based and SaaS, public relations suite that enables users to reach out to the right influencers to help spread their message.


76. SocialOomph

  • Best for: Small, medium and large size businesses
  • Price: starts at $55 per month
  • Jul 05, 2022
Compare SocialOomph Vs. Salesforce

Boost your social media productivity! Twitter, Facebook (profiles, pages, and groups), LinkedIn (profiles, groups, and company pages), RSS feeds, blogs, Plurk, and App.net! Easily schedule updates, find quality people to follow, and monitor social media activity! Join hundreds of thousands of satisf...


77. TS FleetWatch

  • Best for: Small, medium and large size businesses
  • Price: Has a free version
  • Jul 06, 2022
Compare TS FleetWatch Vs. Salesforce

TS FleetWatch is a fleet and supply chain management solution for businesses of all sizes. Other than fleet management, it also offers business intelligence, vehicle maintenance, and other services. The software was designed and launched by TouchStar headquartered in Oklahoma, United Sta...


78. REthink

  • Best for: Small, medium and large size businesses
  • Price: starts at $120 per user/month
  • Jul 18, 2022
Compare REthink Vs. Salesforce

Rethink software is cloud-hosted customer relationship management solution tailored for commercial real estate. The software solution is designed to cover real estate brokers and agents, as well as real estate professionals.


79. HRS Recruitment Software

  • Best for: SMBs
  • Price: starts at $35 per month
  • Jul 18, 2022
Compare HRS Recruitment Software Vs. Salesforce

HRS Recruitment Software is a web based recruitment management solution for businesses of all sizes. It offers such services as intelligent CV parsing, task automation, email management, and others. The software was designed and launched by RecruitmentForce headquartered in the United Kingdom.


80. AnswerHub

  • Best for: Small, medium and large size businesses
  • Price:
  • Jul 16, 2022
Compare AnswerHub Vs. Salesforce

AnswerHub is a knowledge management software designed to help developers boost productivity and scale support without adding headcount. The software is also a centralized platform from which they can onboard, train, and support external developers.


81. Wishpond

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per month
  • Jul 19, 2022
Compare Wishpond Vs. Salesforce

Wishpond is a leading cloud-based Marketing Automation software, it is designed to support small, medium and large size business. Wishpond received a rating of 4.3 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


82. Prolifiq

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per user/month
  • Jul 18, 2022
Compare Prolifiq Vs. Salesforce

Prolifiq is a web based content management solution for businesses of all sizes. It offers such capabilities as real-time dashboards, customer engagement, territory management, and others. The software was designed and launched by Prolifiq Software Inc headquartered in Oregon, United States.


83. Socialbakers

  • Best for: Medium and large size businesses
  • Price: starts at $200 per month
  • Jul 16, 2022
Compare Socialbakers Vs. Salesforce

Socialbakers is a social media marketing solution that can help users to monitor their brand’s performance on Facebook, YouTube and Twitter. Users can analyze their and their competitor’s performance on social media and create effective social media campaigns accordingly. Socialbakers has been p...


84. LeoForce

  • Best for: Small, medium and large size businesses
  • Price: starts at $200 per license
  • Jul 28, 2022
Compare LeoForce Vs. Salesforce

LeoForce is a web based applicant tracking and recruitment management solution for businesses of all sizes. It offers such services as social media integration, resume parsing, candidate management, and others. The software was designed and launched by LeoForce Inc headquartered in India.


85. Widen Collective

  • Best for: Medium and large size businesses
  • Price: starts at $24,900 per license
  • Jul 31, 2022
Compare Widen Collective Vs. Salesforce

Widen Collective is cloud-based document management that offers its users varying capabilities as regards storing content on the cloud. This platform allows users to save media files in different forms with the possibility of searching for any of the files in real-time when required.


86. Reputation Loop

  • Best for: Small, medium and large size businesses
  • Price: starts at $180 per month
  • Mar 08, 2022
Compare Reputation Loop Vs. Salesforce

Reputation Loop, merged under Grade Us, is a reputation management software that enables enterprises, brands, and agencies to improve business growth by managing online reviews.


87. Brandify

  • Best for: Small, medium and large size businesses
  • Price:
  • Jul 29, 2022
Compare Brandify Vs. Salesforce

Brandify is a growing cloud-based Social Media Management software, it is designed to support small, medium and large size business. Brandify received a rating of 3.2 from ITQlick team. The software cost is considered average (2.7/5) when compared to other solutions in their category.


88. QuestBack Enterprise Feedback

  • Best for: Small, medium and large size businesses
  • Price:
  • Jul 26, 2022
Compare QuestBack Enterprise Feedback Vs. Salesforce

QuestBack Enterprise Feedback Suite is a complete feedback system and a social CRM platform that can help companies to analyze and collect customer, employee and other stockholders’ feedback across all the channels and touchpoints. The software can also offer actionable insights with its analytics f...


89. w3bCRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $10 per user/month
  • Jul 30, 2022
Compare w3bCRM Vs. Salesforce

The w3bCRM is a module comprising CRM, sales, project management and online invoicing modules. This software integrates comprehensive CRM, sales tracking with a powerful yet intuitive business management solution leading to a simplified and organized way of running the business.


90. Livestorm

  • Best for: Small, medium and large size businesses
  • Price: starts at $88 per month
  • Jul 31, 2022
Compare Livestorm Vs. Salesforce

Livestorm is a webinar software designed to help businesses engage their audience with its video communication tool. The software helps plan events, build registration pages, and send invites to the audience.


91. WORK[etc]

  • Best for: Small, medium and large size businesses
  • Price: starts at $78 per 2 users/month
  • Jul 25, 2022
Compare WORK[etc] Vs. Salesforce

WORK[etc] is a business management solution specifically designed to help small business owners. The software can help users to manage their entire business right from their single CRM solution. People can work from anywhere, anytime using this software and centralize customer and employee communica...


92. SpeakerBox

  • Best for: Small, medium and large size businesses
  • Price:
  • Jul 30, 2022
Compare SpeakerBox Vs. Salesforce

SpeakerBox is a trending cloud-based Social Media Management software, it is designed to support small, medium and large size business. SpeakerBox received a rating of 5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


93. salesbox

  • Best for: Small businesses and start ups
  • Price: starts at $190 per user/month
  • Jan 17, 2022
Compare salesbox Vs. Salesforce

Salesbox CRM is a CRM software designed for business management, tracking, and productivity. It enables tracking of communication in one place, and it helps provide efficient support for customers, from the point of prospecting to relationship management.


94. Drip

  • Best for: SMBs
  • Price: starts at $19 per license
  • May 17, 2022
Compare Drip Vs. Salesforce

Drip is a marketing software designed to help enterprises convert customer data into valuable loyalty. The software capitalizes on using marketing automation and e-commerce CRM data to engage leads, drive loyalty, and personalize marketing experience.


95. Statusbrew

  • Best for: SMBs
  • Price: starts at $129 per month
  • Jan 17, 2022
Compare Statusbrew Vs. Salesforce

Statusbrew is a cloud-based social media management solution that is designed to offer content management and customer targeting tools.


96. SuiteCRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,500 per license
  • Aug 09, 2022
Compare SuiteCRM Vs. Salesforce

SuiteCRM is a cloud-based and an on-premise open-source customer relationship management software solution. This software is enterprise-ready and can also be customized to fit a business of any size as well as requirements.


97. WinRecruit

  • Best for: SMBs
  • Price: starts at $120 per user/year
  • Jan 05, 2022
Compare WinRecruit Vs. Salesforce

WinRecruit is a web based recruitment management and applicant tracking solution for businesses of all sizes. It offers such services as interview management, job requisition and posting, self-service portal, and others. The software was designed and launched by Qukind Technologies headquartered in ...


98. Conversocial

  • Best for: Small, medium and large size businesses
  • Price:
  • Aug 02, 2022
Compare Conversocial Vs. Salesforce

Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform is highly flexible and can be configured according to your workflows and requirements. ...


99. ServeSmart

  • Best for: Small, medium and large size businesses
  • Price: starts at $42 per user/month
  • Jan 15, 2022
Compare ServeSmart Vs. Salesforce

ServeSmart is a web- and cloud-based CRM software that helps users in customer engagement. It offers users with a fully customizable customer feedback form. Users can record customer information and history as well as track the performance of their employees based on the feedback of the customers.


100. OutboundEngine

  • Best for: Small, medium and large size businesses
  • Price: starts at $199 per month
  • May 23, 2022
Compare OutboundEngine Vs. Salesforce

OutboundEngine is a cloud-based, SaaS Email marketing solution that that offers automated social media updates, email newsletters, mobile apps, reviews, as well as branded business profile. It is marketing software that helps the users to maintain as well as acquire new ones seamlessly.


101. Amity

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 10, 2022
Compare Amity Vs. Salesforce

Amity is a customer success software designed to enable businesses to increase customer retention, improve customer conversions, and drive upsells.


102. OrangeCRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $995 per month
  • Jan 14, 2022
Compare OrangeCRM Vs. Salesforce

OrangeCRM is a web based customer relationship management solution for businesses of all sizes. It offers such services as email marketing, asset tracking, business analytics, and others. The software was designed and launched by Aexxis headquartered in Georgia, United States.


103. NetHelpDesk

  • Best for: Small, medium and large size businesses
  • Price: starts at $59 per month
  • May 29, 2022
Compare NetHelpDesk Vs. Salesforce

Nethelpdesk, now HaloITSM, is an ITSM software designed to enable teams to deliver consistent services to employees and match business needs to IT delivery.


104. Odoo CRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $8 per month
  • Apr 15, 2022
Compare Odoo CRM Vs. Salesforce

Odoo CRM is a Web-based open source customer relationship management (CRM) system designed for companies of all sizes.Work inside your sales funnel and get instant visual information about next actions, new messages, top opportunities and expected revenues. Manage your sales funnel with no effort. ...


105. evayadesk

  • Best for: SMBs
  • Price: starts at $24.99 per user/year
  • May 01, 2022
Compare evayadesk Vs. Salesforce

evayadesk is a growing cloud-based Help Desk software, it is designed to support small and medium size business. evayadesk received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


106. Smart Assistant®

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 18, 2022
Compare Smart Assistant® Vs. Salesforce

Smart Assistant® is a growing cloud-based CRM software, it is designed to support small, medium and large size business. Smart Assistant® received a rating of 5 from ITQlick team. The software cost is considered a bit pricey (4.3/5) vs their competitors.


107. Parature Helpdesk

  • Best for: Small, medium and large size businesses
  • Price: starts at $750 per user/month
  • May 31, 2022
Compare Parature Helpdesk Vs. Salesforce

Parature Helpdesk is a fast growing cloud-based Help Desk software, it is designed to support small, medium and large size business. Parature Helpdesk received a rating of 3.6 from ITQlick team. The software cost is considered affordable (2.4/5) when compared to alternative solutions.


108. Kayako Fusion

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Jun 02, 2022
Compare Kayako Fusion Vs. Salesforce

Kayako Fusion is a help desk management solution for businesses of all sizes. Its capabilities include request tracking, ticketing management, customization, and others. The software was designed and launched by Kayako Limited headquartered in London, United Kingdom.


109. C2CRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $37 per user/month
  • Feb 04, 2022
Compare C2CRM Vs. Salesforce

Clear C2 develops applications for today’s changing business world. Founded in 1993, we are a leading CRM vendor focused on driving customer loyalty. Since inception, Clear C2 focus has been on integrating with enterprises, providing sales teams with tools for collaboration, sharing information, ...


110. Amdocs Customer Management

  • Best for: Small, medium and large size businesses
  • Price:
  • Apr 15, 2022
Compare Amdocs Customer Management Vs. Salesforce

Amdocs is a customer relationship management solution for businesses of all sizes. Its capabilities include call center and help desk management, document management, and others. The software was designed and launched by Amdocs Inc headquartered in Missouri, United States.


111. Contactually

  • Best for: Small businesses and start ups
  • Price: starts at $69 per month
  • Apr 01, 2022
Compare Contactually Vs. Salesforce

Contactually is a contact management solution for businesses of all sizes. It deals with three core domains of contact management, task management, and sales and marketing management. The software was designed and launched by Contactually Inc headquartered in Washington, United States.


112. OptifiNow

  • Best for: Small businesses and start ups
  • Price:
  • Jan 27, 2022
Compare OptifiNow Vs. Salesforce

OptifiNow is a sales automation and CRM solution for businesses of all sizes. It offers such services as lead management, marketing automation, content marketing, and others. The software was designed and launched by OptifiNow headquartered in California, United States.


113. Ahalogy

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 26, 2022
Compare Ahalogy Vs. Salesforce

Ahalogy is a trending cloud-based Social Media Management software, it is designed to support small, medium and large size business. Ahalogy received a rating of 3 from ITQlick team. The software cost is considered affordable (2.2/5) when compared to alternative solutions.


114. Gold-Vision CRM Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $32.50 per user/month
  • Mar 07, 2022
Compare Gold-Vision CRM Software Vs. Salesforce

Gold-Vision CRM Software is a fast growing cloud-based CRM software, it is designed to support small, medium and large size business. Gold-Vision CRM Software received a rating of 4.7 from ITQlick team. The software cost is considered affordable (1.1/5) when compared to alternative solutions.


115. ActiveDEMAND

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Jan 18, 2022
Compare ActiveDEMAND Vs. Salesforce

ActiveDEMAND is a growing cloud-based Marketing software, it is designed to support small, medium and large size business. ActiveDEMAND received a rating of 4.4 from ITQlick team. The software cost is considered affordable (2.1/5) when compared to alternative solutions.


116. Accelo PSA

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per user/month
  • Feb 03, 2022
Compare Accelo PSA Vs. Salesforce

Accelo is a cloud-based professional services automation software that is designed to help users optimally manage all their client-related processes. The software intuitive nature makes it capable of sending template emails as well as scheduling of meetings.


117. Batchbook

  • Best for: Small businesses and start ups
  • Price: starts at $25 per user/month
  • Jan 26, 2022
Compare Batchbook Vs. Salesforce

Batchbook is a leading cloud-based Project Collaboration software, it is designed to support small and medium size business. Batchbook received a rating of 4.4 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


118. Critical Mention

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 16, 2022
Compare Critical Mention Vs. Salesforce

Critical Mention is a trending cloud-based Marketing software, it is designed to support small, medium and large size business. Critical Mention received a rating of 4.5 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.


119. Vitalblocks CRM

  • Best for: Small, medium and large size businesses
  • Price: starts at $9.95 per user/month
  • Feb 26, 2022
Compare Vitalblocks CRM Vs. Salesforce

Vitalblocks CRM is a CRM software that can be deployed on-premise and available as well as a cloud-based service. This software comes with ticket management, sales module, custom surveys and feedback, live chat support, analytical dashboards and brand customization.


120. Findly

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 30, 2022
Compare Findly Vs. Salesforce

Findly is a web based applicant tracking solution designed for businesses of all sizes. It offers such services as internal HR, job requisition and posting, social media integration, and others. The software was designed and launched by Findly Talent LLC headquartered in California, United States.


121. Freestone

  • Best for: Medium business
  • Price:
  • Feb 03, 2022
Compare Freestone Vs. Salesforce

Freestone is a web-based Learning Management System that helps the user provide live-event webinars, webcasts, content management guidance and streaming using extensive administrative features.


122. PRLeap

  • Best for: Small, medium and large size businesses
  • Price: starts at $135 per license
  • Feb 08, 2022
Compare PRLeap Vs. Salesforce

PRLeap is a fast growing cloud-based Marketing software, it is designed to support small, medium and large size business. PRLeap received a rating of 3.1 from ITQlick team. The software cost is considered average (3.3/5) when compared to other solutions in their category.


123. Percolate

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 29, 2022
Compare Percolate Vs. Salesforce

Percolate is a web based brand management solution designed for businesses of all sizes. It offers such capabilities as planning and campaign management, social listening, social monitoring, and others. The software was designed and launched by Percolate headquartered in Texas, United States.


124. Social Mention

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $19.99 per user/month
  • May 11, 2022
Compare Social Mention Vs. Salesforce

Social Mention is a social media tool that can help users to find all the mentions of their brand. It’s easy for business owners to learn what people are thinking about them online using this software. The tool can be used as a social reputation management and social listening management solution. ...


125. bxp software

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 26, 2022
Compare bxp software Vs. Salesforce

Bxp Software is a web based customer relationship management solution for businesses of all sizes. It offers such capabilities as lead management, quality management, compliance management, and others. The software was designed and launched by bxp software headquartered in Dublin, Ireland.


126. MangoApps

  • Best for: Small, medium and large size businesses
  • Price: starts at $6 per user/month
  • Feb 08, 2022
Compare MangoApps Vs. Salesforce

MangoApps is an enterprise social networking and collaboration platform for businesses of all sizes. Its capabilities include task management, document management, user profiles, and others. The software was designed and launched by MangoApps Inc headquartered in Washington, United States...


127. Magentrix

  • Best for: Small, medium and large size businesses
  • Price: starts at $1 per user/month
  • Feb 10, 2022
Compare Magentrix Vs. Salesforce

Magentrix is a growing cloud-based Marketing software, it is designed to support small, medium and large size business. Magentrix received a rating of 2.5 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.


128. KarmaCRM

  • Best for: Small businesses and start ups
  • Price: starts at $28 per user/month
  • Feb 09, 2022
Compare KarmaCRM Vs. Salesforce

KarmaCRM is a trending cloud-based CRM software, it is designed to support small and medium size business. KarmaCRM received a rating of 4.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


129. SmartTouch Interactive

  • Best for: SMBs
  • Price:
  • Feb 07, 2022
Compare SmartTouch Interactive Vs. Salesforce

SmartTouch is a property management solution for small and medium businesses. It offers such capabilities as email marketing, digital advertising, strategic planning, and others. The software was designed and launched by SmartTouch Interactive headquartered in Texas, United States.


130. Tidio Chat Software

  • Best for: SMBs
  • Price: starts at $15 per month
  • Feb 09, 2022
Compare Tidio Chat Software Vs. Salesforce

Tidio Chat Software is a leading cloud-based Chat software, it is designed to support small and medium size business. Tidio Chat Software received a rating of 3.2 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


131. UseResponse

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,490 per year
  • Feb 04, 2022
Compare UseResponse Vs. Salesforce

UseResponse is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. UseResponse received a rating of 4.7 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.


132. SkyCRM

  • Best for: Small businesses and start ups
  • Price: starts at $7.47 per year
  • Feb 16, 2022
Compare SkyCRM Vs. Salesforce

SkyCRM is a leading cloud-based CRM software, it is designed to support small and medium size business. SkyCRM received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


133. Onyx CRM

  • Best for: Small, medium and large size businesses
  • Price:
  • Feb 16, 2022
Compare Onyx CRM Vs. Salesforce

Onyx CRM is a fast growing cloud-based CRM software, it is designed to support small, medium and large size business. Onyx CRM received a rating of 5 from ITQlick team. The software cost is considered average (3.8/5) when compared to other solutions in their category.


134. Prevue APS Pro

  • Best for: SMBs
  • Price:
  • Feb 15, 2022
Compare Prevue APS Pro Vs. Salesforce

Prevue APS Pro is a web based applicant tracking solution suitable for businesses of all sizes. It offers such services as job requisition and posting, resume parsing, self-service portal, and others. The software was designed and launched by Prevue HR Systems Inc headquartered in British Columbia, ...


135. Content Studio

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per month
  • Feb 16, 2022
Compare Content Studio Vs. Salesforce

ContentStudio is a marketing software designed to help start-up business and established brands reduce their social media and content marketing operations.


136. ePowerCenter

  • Best for: Medium and large size businesses
  • Price:
  • Feb 15, 2022
Compare ePowerCenter Vs. Salesforce

ePowerCenter is proven, award-winning case management software for the contact center that creates cost efficiencies and improves customer interactions — all through a single, intuitive user interface. And it comes with a mobile app option! Using ePowerCenter for contact center case management give...


137. InStream

  • Best for: Small businesses and start ups
  • Price: starts at $9 per month
  • Feb 16, 2022
Compare InStream Vs. Salesforce

InStream is a cloud-based software developed as an automation tool for sales, customer relations and contact management. This software is structured as a personable customer relations management (CRM) and can lead to any businesses developing longer and stronger relationships with their customers.


138. Gorkana

  • Best for: Small, medium and large size businesses
  • Price:
  • Feb 16, 2022
Compare Gorkana Vs. Salesforce

Gorkana is a growing cloud-based Marketing software, it is designed to support small, medium and large size business. Gorkana received a rating of 4.7 from ITQlick team. The software cost is considered affordable (2.1/5) when compared to alternative solutions.


139. Brandwatch

  • Best for: Small, medium and large size businesses
  • Price: starts at $800 per license
  • Feb 18, 2022
Compare Brandwatch Vs. Salesforce

BrandWatch is a social media listening and analytics solution for businesses of all sizes. It also facilitates in publishing, managing, and consulting domains. The software was developed and launched by BrandWatch headquartered in Brighton, United Kingdom.


140. ResponseQue.com

  • Best for: Small businesses and start ups
  • Price: starts at $97 per license
  • Feb 19, 2022
Compare ResponseQue.com Vs. Salesforce

ResponseQue.com is a fast growing cloud-based CRM software, it is designed to support small and medium size business. ResponseQue.com received a rating of 2.5 from ITQlick team. The software cost is considered affordable (4/5) when compared to alternative solutions.


141. CRMnext

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Feb 19, 2022
Compare CRMnext Vs. Salesforce

CRMnext is a growing cloud-based CRM software, it is designed to support small, medium and large size business. CRMnext received a rating of 5 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.


142. Streamline

  • Best for: Small, medium and large size businesses
  • Price: starts at $750 per license
  • Feb 21, 2022
Compare Streamline Vs. Salesforce

Streamline is an award-winning cloud-based Property Management software, it is designed to support small, medium and large size property management companies. Streamline received a rating of 4.6 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutio...


143. Infor Epiphany

  • Best for: Small, medium and large size businesses
  • Price:
  • Feb 19, 2022
Compare Infor Epiphany Vs. Salesforce

Infor Epiphany provides software for customer experience management. The solution includes modules that cover the full customer cycle from interaction, marketing, sales, service and optimization of the customer experience with the organization. Infor is a leading enterprise software provider that d...


144. Feusd

  • Best for: Small businesses and start ups
  • Price:
  • Feb 21, 2022
Compare Feusd Vs. Salesforce

Feusd is a cloud-based software providing all-in-one customer relationship management solution. The program is developed to help users in managing membership in any businesses that have multiple subscribed members.


145. Reputation Engagement Suite

  • Best for: SMBs
  • Price: starts at $50 per user/month
  • Feb 19, 2022
Compare Reputation Engagement Suite Vs. Salesforce

Reputation Engagement Suite is a growing cloud-based Reputation Management software, it is designed to support small and medium size business. Reputation Engagement Suite received a rating of 4.6 from ITQlick team. The software cost is considered affordable (1.7/5) when compared to alternative solu...


146. Magentrix Customer and Partner Portals

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,499 per license
  • Feb 21, 2022
Compare Magentrix Customer and Partner Portals Vs. Salesforce

Magentrix Customer and Partner Portals is an application dedicated to help users achieve growth and success in their business. It offers unified solutions helping users also in starting up their business with three pre-built tools utilizing secured web portals. Through this program, users will be ab...


147. Sprinklr

  • Best for: Small, medium and large size businesses
  • Price:
  • Feb 19, 2022
Compare Sprinklr Vs. Salesforce

Sprinklr is a cloud-based social networking and customer experience management solution designed for businesses and lets the user run social media campaigns on different platforms including Twitter, Facebook, and Instagram.


148. Viralheat

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $9 per user/month
  • Mar 15, 2022
Compare Viralheat Vs. Salesforce

Viralheat’s enterprise social media management suite allows marketing teams to manage the social workflow within one platform, giving end-to-end visibility around campaign efforts and effectiveness. Seamlessly publish and engage from your corporate accounts across multiple platforms with a sin...


149. SocialBro

  • Best for: Small, medium and large size businesses
  • Price: starts at $79 per month
  • Feb 19, 2022
Compare SocialBro Vs. Salesforce

Get accurate information about your community, get to know your audience in-depth and interact efficiently with your contacts. With the powerful search options, bring into clear focus your target audience of clients, customers and influencers. Find out when your best time to tweet is and take full a...


150. WebQA

  • Best for: Small, medium and large size businesses
  • Price:
  • Feb 22, 2022
Compare WebQA Vs. Salesforce

WebQA is a web based customer relationship management solution for businesses of all sizes. It automates sales and marketing and offers collaboration, customer management, and other capabilities. The software was designed and launched by WebQA Inc headquartered in Illinois, United States.


151. Zeta Hub

  • Best for: Small, medium and large size businesses
  • Price:
  • Feb 25, 2022
Compare Zeta Hub Vs. Salesforce

Zeta Hub is a growing cloud-based Marketing Automation software, it is designed to support small, medium and large size business. Zeta Hub received a rating of 4.7 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


152. Greenrope

  • Best for: SMBs
  • Price: starts at $99 per month
  • Feb 22, 2022
Compare Greenrope Vs. Salesforce

Greenrope is a marketing automation solution for businesses of all sizes. It also features various lead management, campaign management, reporting, and analytical capabilities. The software was designed and launched by GreenRope headquartered in California, United States.


153. RedHorse CRM

  • Best for: Small businesses and start ups
  • Price: starts at $9 per month
  • Jan 26, 2022
Compare RedHorse CRM Vs. Salesforce

RedHorse CRM is a web based customer relationship management solution for small and medium businesses. It offers such capabilities as billing and invoicing, inventory management, shipping management, and others. The software was designed and launched by New Generation Computing headquartered in Flor...


154. Highrise CRM

  • Best for: Small businesses and start ups
  • Price: starts at $24 per user/month
  • Feb 22, 2022
Compare Highrise CRM Vs. Salesforce

Highrise CRM is a trending cloud-based Social Media Management software, it is designed to support small and medium size business. Highrise CRM received a rating of 4.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


155. 360Alumni

  • Best for: Small businesses and start ups
  • Price: starts at $7 per year
  • Feb 25, 2022
Compare 360Alumni Vs. Salesforce

The 360Alumni software offers users with all-in-one solution to efficient member management. This cloud-based CRM tool is also designed for managing alumni with the aim of facilitating networking for alumni, communication and fund raising.


156. AllProWebTools

  • Best for: Small businesses and start ups
  • Price: starts at $10 per month
  • Feb 25, 2022
Compare AllProWebTools Vs. Salesforce

AllProWebTools is a CRM software package designed to deliver everything that the users need in creating and managing their web presence. It also comes with internal business management tools like employee tracking, task management, and online marketing aside from standard CRM tasks.


157. WebinarJam

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per month
  • Feb 26, 2022
Compare WebinarJam Vs. Salesforce

WebinarJam is a growing cloud-based Video Conferencing software, it is designed to support small, medium and large size business. WebinarJam received a rating of 4.3 from ITQlick team. The software cost is considered affordable (4/5) when compared to alternative solutions.


158. crmConnect

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per month
  • Feb 25, 2022
Compare crmConnect Vs. Salesforce

crmConnect is a trending cloud-based CRM software, it is designed to support small, medium and large size business. crmConnect received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


159. Chatwee Social Chat Widget

  • Best for: Small businesses and start ups
  • Price: starts at $19 per month
  • Feb 28, 2022
Compare Chatwee Social Chat Widget Vs. Salesforce

Chatwee Social Chat Widget is a fast growing cloud-based CRM software, it is designed to support small and medium size business. Chatwee Social Chat Widget received a rating of 4.3 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


160. iKrut

  • Best for: SMBs
  • Price: starts at $300 per month
  • Mar 01, 2022
Compare iKrut Vs. Salesforce

iKrut is a web based applicant tracking solution designed for businesses of all sizes. It offers such services as candidate management, job requisition and posting, self-service portal, and others. The software was designed and launched by iKrut Inc.


161. ThriveHive

  • Best for: Small businesses and start ups
  • Price: starts at $99 per month
  • Mar 01, 2022
Compare ThriveHive Vs. Salesforce

ThriveHive is a leading cloud-based Marketing Automation software, it is designed to support small and medium size business. ThriveHive received a rating of 3.5 from ITQlick team. The software cost is considered average (3.4/5) when compared to other solutions in their category.


162. ON24

  • Best for: Medium and large size businesses
  • Price: starts at $10,000 per license
  • Mar 02, 2022
Compare ON24 Vs. Salesforce

ON24 is an online marketing software that enables administrators to set up online webinars with the intent to gather analytics and monitor audience participation for content development, as well as recording the webinars multiple times for proper engagement.


163. MightyCall

  • Best for: SMBs
  • Price: starts at $9 per user/month
  • Mar 01, 2022
Compare MightyCall Vs. Salesforce

MightyCall is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. MightyCall received a rating of 4 from ITQlick team. The software cost is considered affordable (1.1/5) when compared to alternative solutions.


164. AeroLeads

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per month
  • Feb 08, 2022
Compare AeroLeads Vs. Salesforce

AeroLeads is a trending cloud-based Social Media Management software, it is designed to support small, medium and large size business. AeroLeads received a rating of 4.8 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.


165. Unmetric

  • Best for: Small, medium and large size businesses
  • Price: starts at $1,000 per month
  • Mar 01, 2022
Compare Unmetric Vs. Salesforce

Unmetric is a reputation management solution designed for businesses of all sizes. It offers such capabilities as automated reporting, social media analysis, campaign intelligence, and others. The software was designed and launched by Unmetric headquartered in New York, United States.


166. Synthesio

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $1,200 per month
  • Feb 26, 2022
Compare Synthesio Vs. Salesforce

Synthesio is a social media monitoring solution that can help users to learn what consumers are thinking about your brand and competitors across mainstream and social media. It can collect data from mainstream and social media and turn them into insights. Synthesio was founded back in 2006 with ...


167. KANA Express

  • Best for: SMBs
  • Price: starts at $100 per user/month
  • Mar 02, 2022
Compare KANA Express Vs. Salesforce

KANA Express was developed by Verint System as a cloud-computing hosting and on-premise CRM program. It was designed to be sophisticated, yet simple to use. Its features will make great customer experiences across various channels.


168. NUVI

  • Best for: Medium and large size businesses
  • Price: starts at $300 per user/month
  • Mar 04, 2022
Compare NUVI Vs. Salesforce

NUVI is a real time social media intelligence solution for businesses of all sizes. Its capabilities include visualization, monitoring, customizable dashboards, reporting, and others. The software was designed and launched by NUVI headquartered in Utah, United States.


169. Salesflare

  • Best for: Start up, Small business, Medium business
  • Price: starts at $29 per user/month
  • Mar 05, 2022
Compare Salesflare Vs. Salesforce

Don’t worry about storing telephone numbers, email addresses or postal addresses for every customer anymore. No more searching for LinkedIn profiles. Salesflare gathers this information from emails, email signatures, social profiles, and more. Everything automatically appears in your address book. ...


170. Dalet Media Life

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • Mar 03, 2022
Compare Dalet Media Life Vs. Salesforce

Dalet Media Life is a growing cloud-based Social Media Management software, it is designed to support small, medium and large size business. Dalet Media Life received a rating of 3.3 from ITQlick team. The software cost is considered affordable (1.6/5) when compared to alternative solutions.


171. Membrain Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $59 per month
  • Mar 05, 2022
Compare Membrain Software Vs. Salesforce

Membrain Software is a growing cloud-based CRM software, it is designed to support small, medium and large size business. Membrain Software received a rating of 4.8 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.


172. Next Generation CRM

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 04, 2022
Compare Next Generation CRM Vs. Salesforce

Next Generation CRM is a web based is a customer relationship management solution for businesses of all sizes. It offers such capabilities as customer profiles, user experience platform, financial management, and others. The software was designed and launched by NexJ Systems Inc headquartered in Ont...


173. SAVO

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 09, 2022
Compare SAVO Vs. Salesforce

Savo is a cloud-based customer relationship management (CRM) software that provides an integrated suite of tools to propel sales. Savo software enables sales representatives to have sales enablement content with regards to the current sales situation. The information that gets passed across the CRM ...


174. SAP Customer Relationship Management

  • Best for: Medium and large size businesses
  • Price: starts at $58 per month
  • Mar 07, 2022
Compare SAP Customer Relationship Management Vs. Salesforce

SAP CRM is a cloud-based as well as on-premise customer relationship management (CRM) system that offers a wide range of tools to meet the marketing, sales and customer service needs. The CRM also provides a platform where business can handle and manage customer engagement from various channels.


175. CallPro CRM

  • Best for: SMBs
  • Price: starts at $26.33 per agent/month
  • Mar 10, 2022
Compare CallPro CRM Vs. Salesforce

CallPro CRM is a growing cloud-based CRM software, it is designed to support small and medium size business. CallPro CRM received a rating of 3 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


176. Flock

  • Best for: Small, medium and large size businesses
  • Price: starts at $4.50 per user/month
  • Mar 22, 2022
Compare Flock Vs. Salesforce

Flock is cloud-based task management, a collaboration tool that helps teams collaborate and share files. Core features include collaboration, integration, and productivity.


177. AdvantageAnywhere

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 09, 2022
Compare AdvantageAnywhere Vs. Salesforce

Do not buy and juggle multiple tools to do your job! Or sacrifice your sales and marketing success because of clumsy or useless CRMs that do not help you get more sales!


178. Vantage Integrated Production (VIP)

  • Best for: Small, medium and large size businesses
  • Price:
  • Apr 02, 2022
Compare Vantage Integrated Production (VIP) Vs. Salesforce

Vantage Integrated Production is a CRM and sales solution for businesses of all sizes. It also offers marketing, retail, and content management capabilities. The software was designed and launched by Vantage Production LLC headquartered in New Jersey, United States.


179. PlanPlus Online

  • Best for: Start up, Small business
  • Price: starts at $12 per month
  • Mar 22, 2022
Compare PlanPlus Online Vs. Salesforce

The ultimate digital Online Planner for personal leadership. Includes essential productivity features: contact management, task management, calendar, daily notes and valuable planning features to help you discover your mission, achieve your goals and lead a full, productive, and effective life. Now ...


180. Bloomfire

  • Best for: Small businesses and start ups
  • Price: starts at $25 per user/month
  • Mar 08, 2022
Compare Bloomfire Vs. Salesforce

Bloomfire is web-based software that helps companies that have huge teams and need to collaborate often. This is an application that helps people to share knowledge amongst the group. With Bloomfire, you can easily disseminate information and offer knowledge to those who need it. This is a platform ...


181. Tazio

  • Best for: Small, medium and large size businesses
  • Price: starts at $260 per month
  • Mar 09, 2022
Compare Tazio Vs. Salesforce

Tazio is a web based applicant tracking solution for businesses of all sizes. It offers such services as internal HR, interview management, job board integration, and others. The software was designed and launched by Tazio Online Media Limited headquartered in the United Kingdom.


182. ListenLogic

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • Mar 08, 2022
Compare ListenLogic Vs. Salesforce

ListenLogic is a web based reputation management solution for businesses of all sizes. It offers such capabilities as structured and unstructured data analysis, enterprise risk sensing, multi-channel analytics, and others. The software was designed and launched by ListenLogic headquartered in Pennsy...


183. You Don’t Need a CRM!

  • Best for: Small businesses and start ups
  • Price: starts at $10 per user/month
  • Mar 21, 2022
Compare You Don’t Need a CRM! Vs. Salesforce

The You Don’t Need a CRM! Is a web-based program designed to turn prospects into real customers. This simple to use and intuitive software is great for the sales team in which it can help in tracking and closing business deals minus the need for filling out any kinds of forms.


184. Nagios Network Analyzer

  • Best for: Small, medium and large size businesses
  • Price: starts at $995 per license
  • Mar 21, 2022
Compare Nagios Network Analyzer Vs. Salesforce

Nagios Network Analyzer is a cloud-based application that works to monitor bandwidth. It can also provide tools that will give details about potential security threats, bandwidth consumption data and network traffic sources. It does not come with its own box; rather, it is an installed software resi...


185. Livehelpnow

  • Best for: Small, medium and large size businesses
  • Price: starts at $21 per month
  • Mar 08, 2022
Compare Livehelpnow Vs. Salesforce

LiveHelpNow is a help desk software designed to help website owners personalize their customer support. The help desk solution can help users to connect with their customers directly like they do in a traditional retail store. LiveHelpNow was founded back in 2003 and is headquartered in ...


186. Agency Analytics

  • Best for: Small, medium and large size businesses
  • Price: starts at $10 per month
  • Mar 25, 2022
Compare Agency Analytics Vs. Salesforce

AgencyAnalytics is a search engine optimization/SEO marketing and reporting software providing users with SEO, analytics and social media tools that can impress user’s customers and saves them effort and time.


187. Answerbase

  • Best for: Medium and large size businesses
  • Price: starts at $19 per month
  • Mar 24, 2022
Compare Answerbase Vs. Salesforce

...


188. Incentive

  • Best for: Small, medium and large size businesses
  • Price: starts at $3 per user/month
  • Jan 28, 2022
Compare Incentive Vs. Salesforce

Incentive is a leading cloud-based Document Management software, it is designed to support small, medium and large size business. Incentive received a rating of 3 from ITQlick team. The software cost is considered affordable (1.2/5) when compared to alternative solutions.


189. Kapture CRM

  • Best for: SMBs
  • Price: starts at $35 per user/month
  • Mar 25, 2022
Compare Kapture CRM Vs. Salesforce

Kapture CRM is a cloud-based platform offering users the potential to run their business on a robust, secure and scalable way. It offers expansive solutions for the sales needs of the users starting from capturing the lead up to creating a customer relationship and in sealing the deal. This program ...


190. Talent Rover

  • Best for: Medium and large size businesses
  • Price:
  • Mar 25, 2022
Compare Talent Rover Vs. Salesforce

Talent Rover is a web based applicant tracking solution designed for businesses of all sizes. It offers such services as background screening, job requisition and posting, resume parsing, and others. The software was designed and launched by Talent Rover LLC headquartered in California, United State...


191. Teamtailor

  • Best for: Small, medium and large size businesses
  • Price: starts at $2,800 per year
  • Mar 25, 2022
Compare Teamtailor Vs. Salesforce

Teamtailor is web based recruitment management and applicant tracking solution for businesses of all sizes. It offers such services as job requisition and posting, resume search, self-service portal, and others. The software was designed and launched by Teamtailor AB headquartered in Stockholm, Swed...


192. Sysomos

  • Best for: Medium and large size businesses
  • Price: starts at $1,000 per seat/month
  • Mar 24, 2022
Compare Sysomos Vs. Salesforce

Sysomos is a social media monitoring and analytics solution that can collect relevant conversations from online and reveal insights using intuitive graphics and detailed metrics. Users can also use this tool to reach out to key influencers and find new leads. Sysomos was founded back in 2007 and...


193. Post Planner

  • Best for: Small, medium and large size businesses
  • Price: starts at $5 per month
  • Mar 24, 2022
Compare Post Planner Vs. Salesforce

Post Planner takes the pain out of Facebook marketing! — It gets your posts front-&-center in the news feed — consistently — even while you’re sleeping. The result is you save about 2 hours every day — and your business reaches 2x, 3x, even 5x as many customers! You will reach more people… effortles...


194. BusinessMan CRM

  • Best for: Small businesses and start ups
  • Price: starts at $59 per user/month
  • Mar 23, 2022
Compare BusinessMan CRM Vs. Salesforce

BusinessMan CRM is a customer relation management solution for businesses of all sizes. Its capabilities include employee management, billing and invoicing, order management, and others. The software was designed and launched by Computech IT Services Ltd headquartered in United Kingdom.


195. Sprout Social

  • Best for: Medium and large size businesses
  • Price: starts at $39 per user/month
  • May 06, 2022
Compare Sprout Social Vs. Salesforce

Sprout Socialis a social media management software that can help users to grow their social media presence. It can help users to find new customers and can ensure faster and smarter social communications with its collaborative environment. This software can help users to give replies to their custom...


196. Horizon HQ

  • Best for: Small businesses and start ups
  • Price:
  • Mar 29, 2022
Compare Horizon HQ Vs. Salesforce

Horizon HQ is a growing cloud-based CRM software, it is designed to support small and medium size business. Horizon HQ received a rating of 2.5 from ITQlick team. The software cost is considered affordable (1/5) when compared to alternative solutions.


197. NiceJob

  • Best for: Small businesses and start ups
  • Price: starts at $75 per month
  • Mar 30, 2022
Compare NiceJob Vs. Salesforce

NiceJob is a marketing software that equips enterprises with a marketing toolset designed to grow their businesses. The software helps users to deploy audience-specific content to get more reviews, sales, and referrals.


198. SprinxCRM

  • Best for: SMBs
  • Price: starts at $3 per license
  • Mar 28, 2022
Compare SprinxCRM Vs. Salesforce

SprinxCRM is a customer relationship management solution for small and medium businesses. It offers such services as calendar management, call center management, lead management, and others. The software was designed and launched by Sprinx Systems LLC headquartered in New York, United States.



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

Finding the right business software for your business
Proper business software selections are the precursor to successful deployment and business growth. Finding the right solutions doesnít have to be complicated, and it doesnít have to take days or weeks of your time.

After researching over 5,000 systems, we can identify the best solution for companies of all shapes and sizes. ITQlick.com is 100% free for software buyers.



Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.