Top 35 System Administration Software

TOP 35 System Administration Software

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1. Photoslurp

  • Best for: SMBs
  • Price: starts at $349 per month
  • Mar 20, 2022
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Photoslurp is a leading cloud-based Conversion Rate Optimization software, it is designed to support small and medium size business. Photoslurp received a rating of 4.5 from ITQlick team. The software cost is considered average (3.1/5) when compared to other solutions in their category.


2. COBRApoint

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 02, 2022
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COBRApoint is a web based benefits administration solution for businesses of all sizes. It offers such services as disability insurance administration, retiree administration, self-service portal, and others. The software was designed and launched by Evolution1 Inc headquartered in Minnesot...


3. ExpertusONE

  • Best for: Medium and large size businesses
  • Price:
  • Apr 28, 2022
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ExpertusONE is a learning management solution for businesses of all sizes. It offers such services as course development, designing, content management, communication, and others. The software was developed and launched by Expertus Inc, headquartered in California, United States.


4. PLEXIS Payer Platforms

  • Best for: Small, medium and large size businesses
  • Price:
  • May 21, 2022
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PLEXIS Payers is a cloud-based Claims Management software that assists Healthcare workers in processing claims and handling administration as it affects ROI.


5. Site24x7

  • Best for: Small, medium and large size businesses
  • Price: starts at $9 per month
  • Jun 18, 2022
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Site24x7 is a website monitoring and content management solution for businesses of all sizes. It offers such capabilities as performance monitoring, application monitoring, analysis, and others. The software was designed and launched by Zoho Corporation Pvt Ltd headquartered in Tamil Nad...


6. ManageEngine Applications Manager

  • Best for: Small, medium and large size businesses
  • Price: starts at $395 per user/year
  • Jul 04, 2022
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ManageEngine Applications Manager is an application and server management solution for your business. The software was designed by Zoho Corporation headquartered in California, United States. It monitors the performance of hardware resources and software applications running over the network.


7. Benefit Express

  • Best for: Small, medium and large size businesses
  • Price:
  • Jul 07, 2022
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Benefit Express is a web based benefits administration solution for businesses of all sizes. It offers such capabilities as deduction management, retiree administration, self-service portal, and others. The software was designed and launched by Benefit Express Services LLC headquartered in ...


8. Loom Systems

  • Best for: Small, medium and large size businesses
  • Price:
  • Jan 14, 2022
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Loom Systems is a leading cloud-based Security software, it is designed to support small, medium and large size business. Loom Systems received a rating of 5 from ITQlick team. The software cost is considered affordable (1.8/5) when compared to alternative solutions.


9. ManageEngine ADManager Plus

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $495 per user/year
  • Mar 11, 2022
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ManageEngine ADManager Plus is a web based active directory management solution for businesses of all sizes. Other than management, it offers reporting, delegation, workflow, permissions management, and other services. The software was designed and launched by Zoho Corporation headquarte...


10. BigPanda

  • Best for: Small, medium and large size businesses
  • Price: starts at $199 per user/month
  • May 17, 2022
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BigPanda is an incident response management solution for businesses of all sizes. It offers such services as alert clustering, alert correlation, alert visualization, and others. The software was designed and launched by BigPanda headquartered in California, United States.


11. PagerDuty

  • Best for: Small, medium and large size businesses
  • Price: starts at $19 per user/month
  • Mar 02, 2022
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PagerDuty is a redefined incident management tool that is built for reliability and agility.


12. Uptime Infrastructure Monitor

  • Best for: SMBs
  • Price: starts at $125 per license
  • Mar 28, 2022
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Uptime Infrastructure Monitor is a software that helps users in monitoring and viewing the performance of physical servers, virtual machines, network devices, applications, and services across multiple platforms.


13. eLMS Pro

  • Best for: Large business
  • Price: starts at $249 per license
  • Feb 05, 2022
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eLMS Pro is a learning management solution for businesses of all sizes. It offers building of courses, online learning, training management, communication, and other capabilities. The software was designed and launched by Pilot Group Limited headquartered in Russia.


14. ManageEngine OpManager

  • Best for: Small, medium and large size businesses
  • Price: starts at $795 per license
  • Feb 19, 2022
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ManageEngine OpManager is a network management solution for businesses of all sizes. Its capabilities include fault management, configuration management, performance management, and others. The software was designed and launched by Zoho Corporation headquartered in California, United Sta...


15. Datadog

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per host/month
  • Feb 22, 2022
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Datadog is a cloud based IT monitoring service solution for businesses of all sizes. Its features include app automation, source control, visualization, reporting, integration, and others. The software was designed and launched by Datadog headquartered in New York, United States.


16. Cherwell Service Management

  • Best for: Small, medium and large size businesses
  • Price: starts at $189 per month
  • Feb 26, 2022
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Cherwell Service Management is a cloud-based IT asset & service management, HR Service, project, facilities and security solution designed to offer teams in organizations the ability to automate, implement, and upgrade service as well as support processes.


17. Retrace

  • Best for: Small, medium and large size businesses
  • Price: starts at $35 per month
  • Mar 22, 2022
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Retrace is an application that provides powerful ways of managing and solving problems found in other applications. This is one software solution that can help any development team in any type of business. Users of this app will be able to easily identify and solve potentially troublesome and disrup...


18. ManageEngine ADSelfService Plus

  • Best for: Small, medium and large size businesses
  • Price: starts at $595 per license
  • Mar 24, 2022
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ManageEngine ADSelfService Plus is a self-service password management solution for businesses of all sizes. Its capabilities include password reset and unlocking, password synchronization, mobile password management, and others. The software is a product of ManageEngine which is a subsidi...


19. Pulseway

  • Best for: Small, medium and large size businesses
  • Price: starts at $32 per month
  • Mar 25, 2022
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Pulseway is a monitoring and management software of the IT environment in any businesses.


20. dpiSuite

  • Best for: Small, medium and large size businesses
  • Price:
  • Mar 29, 2022
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dpiSuite is a growing cloud-based Benefits Administration software, it is designed to support small, medium and large size business. dpiSuite received a rating of 5 from ITQlick team. The software cost is considered affordable (2/5) when compared to alternative solutions.


21. ConnectWise Automate

  • Best for: SMBs
  • Price: starts at $30 per month
  • Mar 30, 2022
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ConnectWise remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action.


22. Benefitfocus

  • Best for: Large business
  • Price: starts at $2 per user/month
  • Mar 29, 2022
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Benefitfocus is a web based benefits administration solution for businesses of all sizes. It offers such capabilities as disability insurance administration, HIPAA compliance, retiree administration, and others. The software was designed and launched by Benefitfocus Inc headquartered in Sou...


23. Benefits Workstation

  • Best for: Small, medium and large size businesses
  • Price:
  • Jul 25, 2022
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Benefits Workstation is a fast growing cloud-based Benefits Administration software, it is designed to support small, medium and large size business. Benefits Workstation received a rating of 3.4 from ITQlick team. The software cost is considered affordable (1.7/5) when compared to alternative solu...


24. Hi-Touch Benefits Administration

  • Best for: Small, medium and large size businesses
  • Price:
  • Jul 25, 2022
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Hi-Touch Benefits Administration is a web based benefits administration solution for businesses of all sizes. It offers such capabilities as COBRA administration, deduction management, self- service portal, and others. The software was designed and launched by Empyrean Benefits Solutions he...


25. Enteryourhours-Com

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $19.95 per month
  • Jun 23, 2022
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EnterYourHours is a time tracking and billing solution for businesses of all sizes. It offers the facilities of customized invoicing, QuickBooks integration, and analytics. The software was designed and launched by Vazkor Technologies headquartered in Florida, United States.


26. SGI Management Center

  • Best for: Small business, Medium business, Large business, Private use
  • Price:
  • Nov 22, 2021
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SGI Management Suite is a systems management solution for businesses of all sizes. Its capabilities include fault management, configuration management, performance management, and others. The software was designed and launched by Silicon Graphics International Corp headquartered in California, Unite...


27. ASN Active Directory Network Manager

  • Best for: Small, medium and large size businesses
  • Price: starts at $50 per user/year
  • Aug 08, 2019
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ASN Active Directory Network Manager is a leading cloud-based System software, it is designed to support small, medium and large size business. ASN Active Directory Network Manager received a rating of 4.6 from ITQlick team. The software cost is considered average (3.3/5) when compared to other sol...


28. COBRAGuard

  • Best for: Small, medium and large size businesses
  • Price: starts at $39.95 per month
  • Apr 11, 2021
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COBRAtrack is a web based benefits administration solution designed for businesses of all sizes. It offers such capabilities as secure information storage, instant notifications and alerts, compliance management, and others. The software was designed and launched by COBRAGuard Inc headquart...


29. eBASS

  • Best for: Small, medium and large size businesses
  • Price: starts at $2 per user/month
  • Apr 11, 2021
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eBASS is a trending cloud-based Benefits Administration software, it is designed to support small, medium and large size business. eBASS received a rating of 3.3 from ITQlick team. The software cost is considered affordable (2.3/5) when compared to alternative solutions.


30. Benefit Advisors Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $250 per user/month
  • Aug 10, 2019
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Benefit Advisors Software is a web based benefits administration solution designed for businesses of all sizes. It offers such services as claims management, self-service portal, HIPAA compliance, and others. The software was designed and launched by Benefit Advisors Inc headquartered in Fl...


31. Freshservice ServiceDesk

  • Best for: Small, medium and large size businesses
  • Price: starts at $29 per user/month
  • Oct 10, 2019
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Freshservice ServiceDesk is cloud-based IT service management software giving users all the IT support they need.


32. ABM

  • Best for: Small, medium and large size businesses
  • Price: starts at $250 per user/month
  • Nov 03, 2019
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ABM is a web based benefits administration solution designed for businesses of all sizes. It offers such capabilities as claims management, deduction management, self-service portal, and others. The software was designed and launched by ASRM headquartered in New Jersey, United States.


33. mai - Safety Risk Assessment

  • Best for: Start up, Small business, Medium business, Large business
  • Price:
  • Nov 04, 2019
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Mai Safety Risk Assessment is a risk management solution for businesses of all sizes. It identifies various workplace hazards and offers detailed risk assessment and analytics. The software was designed and launched by EHA Soft Ltd headquartered in Ireland.


34. ECM platform

  • Best for: Small, medium and large size businesses
  • Price: starts at $15 per user/month
  • Mar 19, 2020
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Alfresco ECM is a web based enterprise content and document management solution for businesses of all sizes. Its capabilities include document capturing, collaboration, distribution, indexing, and others. The software was designed and launched by Alfresco Software Inc headquartered in the United Kin...


35. Driver Restore

  • Best for: Private use
  • Price: starts at $29.95 per year
  • Mar 19, 2020
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Driver Restore is an award-winning cloud-based Business performance management software, it is designed to support small and medium size business. Driver Restore received a rating of 3.6 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their categ...



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

Finding the right business software for your business
Proper business software selections are the precursor to successful deployment and business growth. Finding the right solutions doesnít have to be complicated, and it doesnít have to take days or weeks of your time.

After researching over 5,000 systems, we can identify the best solution for companies of all shapes and sizes. ITQlick.com is 100% free for software buyers.



Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.