CenterWare Review

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Last updated: Mar 26, 2018

CenterWare Inbound Review

ITQlick rating
(4.6/5)

Medium business, Large business

CenterWare Inbound® is a powerful tool that streamlines the communication processes between callers and agents through its intelligent routing capability. It strategically distributes every single call going th

What is CenterWare Inbound? Updated: Mar 26, 2018

CenterWare Inbound® is a powerful tool that streamlines the communication processes between callers and agents through its intelligent routing capability. It strategically distributes every single call going through the contact center and enhances customers experience with welcome menus that play appropriate messages during wait times.

CenterWare Inbound Average Rating

The rating of CenterWare Inbound is 4.6 stars. The rating is based on ITQlick experts review

CenterWare Inbound Typical Customers

Medium business, Large business

CenterWare Inbound Alternatives

Popular Alternatives to CenterWare Inbound: Five9 Virtual Call Center, Winleads, Infinity Call Tracking, TouchStar Dialler, VanillaSoft, Vocalcom Cloud Contact Center, Telax Hosted Call Center, USAN IVR, inContact Cloud Contact Center, Virtual Observe.

CenterWare Inbound Pricing Information

Pricing info for CenterWare Inbound is available upon request.


CenterWare Inbound Categories

Auto Dialer / Predictive Dialer
Automatic Call Distribution (ACD)
Call Recording
Conference Calling
CRM
Call Center
Social CRM
Social Media
Dial-up Software

Specifications

Company:
Address: Narvarte, Mexico City, Mexico
Website:CenterWare Inbound
Customers: Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows



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CenterWare Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
CenterWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review
Five9
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$185 Per month/user
Hosting
Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
Winleads
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$495 Per license
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Infinity
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
TouchStar
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review