ChainDrive Review - why 3.6 stars?

Shlomi Lavi / updated: Jan 31, 2023

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What is ChainDrive?

ChainDrive is a software product for point of sale (POS) services and retail management designed for businesses selling products and services. The features of the tool are POS, customer relationship management (CRM), mobile assistant, operations management, product management, warehouse management, merchandising, price management, ecommerce gateway and web order fulfillment, planning, budgeting, analytics, accounting, mobile marketing and wholesale management. This is a Windows-based product which can be deployed on the client's premise or on a client server.

ChainDrive is a product of Multidev Technologies. The company was established in 1997. Its head office is in Montreal, Canada.

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Who is it best for?

ChainDrive is an ideal tool for mid-sized retail businesses. It can be used for the sale of all types of tangible and intangible goods and services. It is suitable for brick-and-mortar stores and for online stores. Some of the major clients of the company using its software are BC Sports, The Cleveland Indians, Yves Rocher and Nine West.

Main features and functionalities

ChainDrive enables you to offer speedy and efficient point of sale services with features like bar code scanning, credit card processing, print receipts and receipt notes and sales commissions. The CRM module allows for capturing and retaining customers and for using demographics for marketing. The mobile assistant feature makes it possible for sales reps to engage customers individually through showing them personalized content on mobile devices.

The software gives you comprehensive reporting and analytics. It enables you to use multiple stock replenishment methods and to manage inventory workflow through advanced features such as inventory forecasting. It allows you to fulfill orders over the web. The tool is useful for optimizing and controlling pricing and for future planning and budgeting. It allows you to manage accounts payable and accounts receivable. It enables you to create and manage mobile marketing campaigns.

What is the actual cost?

The cost of license starts at $1,000 per license. ITQlick pricing score is 9.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for ChainDrive.

Pros

• ChainDrive is suitable for both day to day operations and short term and long term management based on forecasting, planning and budgeting.
• ChainDrive enables your employees to offer personalized service to customers via mobile devices.
• The software has a unique feature for effective mobile marketing, which is one of the most efficient techniques for sales increase.
• ChainDrive comes with 24/7 customer support online, via email and over the phone.
• The product can be greatly customized based on the client's requirements to meet the needs of the respective business.

Cons

• The reports generated with the use of ChainDrive are not as diverse as those of competitors.
• ChainDrive does not have a mobile application for using all features of the software on the go.
• The software may not be able to meet your needs fully if your business grows into a very large enterprise.
• ChainDrive does not have a feature for managing employee access to the software.
• The functions of the accounting module of the software are very basic, even though it can be integrated with a fully functional business accounting software tool.

How it stacks up?

Access a head to head analysis of ChainDrive vs alternative software solutions.

Frequently Asked Questions (FAQs)