ChangeGear Review - why 4.5 stars?

ChangeGear Review
ITQlick Score: 86/100
ITQlick Rating: (4.5/5)
Pricing: 6.8/10 - high cost
Category: Issue Management -> ChangeGear
Ranking:Ranked 2 out of 12 Issue Management systems
Company: SunView Software, Inc.
Pricing: starts at $46 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: ChangeGear pricing, ChangeGear alternatives

Shlomi LaviShlomi Lavi / updated: Apr 17, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

What is ChangeGear and its features?

ChangeGear is an IT asset management solution for businesses of all sizes. It offers such capabilities as approval process control, event monitoring, help desk management, and others. The software was designed and launched by Sunview Software Inc headquartered in Florida, Untied States.


What is ChangeGear rating?

The rating of ChangeGear is 4.5 stars out of 5 and the total score is 86 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses ChangeGear?

The software is a useful solution for small and medium businesses as well as large enterprises. It can be used in such major industries and domains as technology and IT services, media and entertainment, government and public administration, financial services, and others. Some notable clients of the software include Graphic Packaging International, Speedco Inc, United Community Park, and others.

Is it easy to use?

Yes, ChangeGear makes it fairly easy to use. This product is user friendly and intuitive.

Is ChangeGear cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently ChangeGear can't be accessed on mobile, you would need to access it from your computer.

Is ChangeGear the best Issue Management system?

ChangeGear is ranked 2 out of 12 software in their category (Issue Management systems).

What are their main features and functionalities?

The software offers a variety of asset management capabilities including automatic asset discovery, budgeting and forecasting, location tacking, and management of both software and hardware inventory. For effective reporting, it offers custom report builder, scheduled reports, customizable dashboards, and interactive dashboards.

ChangeGear offers service management capabilities of email-to-ticket conversion, knowledge base, problem management, service catalog, self-service web portal, task management, and service level agreements (SLA). Other capabilities include approval process control, resource management, event monitoring, and others.

Who are their main alternatives?

Popular alternatives to ChangeGear: USERSNAP, MantisBT, Trac, Planio, IssueTrak, Sifter, Jixee, AdminiTrack, Enviance, Codegiant. The full list of competitors can be found here.

What is the cost of ChangeGear?

The cost of license starts at $46 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.8 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for ChangeGear. You can also find here pricing information from ChangeGear's website.

What should you ask SunView Software, Inc. during a demo session? (65 questions)

Schedule a demo with ChangeGear and access 65 must ask questions for the vendor while watching ChangeGear in action. Visit the vendor's website here.

List of categories

Dashboards & KPIs
Complaint Management
Help Desk
Online CRM
Self-Service Portal
Small Business CRM
Configuration management
Press Releases
Contract Management

ChangeGear Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
Compare
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
Trac
ITQlick rating
4.3/5
Score
79/100
Pricing
3/10
License pricing
$1,125 per year
Functionality
5
Review
Planio
ITQlick rating
4.6/5
Score
78/100
Pricing
6/10
License pricing
$21.56 per month
Functionality
18
Review
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.