ChangeGear Review - why 4.5 stars?

ChangeGear Review
ITQlick Score: 86/100
ITQlick Rating:
Pricing: 6.8/10 - high cost
Category: Issue Management -> ChangeGear review
Ranking:Ranked 2 out of 12 Issue Management systems
Company: SunView Software, Inc.
Pricing: starts at $46 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: ChangeGear pricing, ChangeGear alternatives
Shlomi LaviShlomi Lavi / updated: Apr 17, 2022

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What is ChangeGear?

ChangeGear is an IT asset management solution for businesses of all sizes. It offers such capabilities as approval process control, event monitoring, help desk management, and others. The software was designed and launched by Sunview Software Inc headquartered in Florida, Untied States.

Who is it best for?

The software is a useful solution for small and medium businesses as well as large enterprises. It can be used in such major industries and domains as technology and IT services, media and entertainment, government and public administration, financial services, and others. Some notable clients of the software include Graphic Packaging International, Speedco Inc, United Community Park, and others.

Main features and functionalities

The software offers a variety of asset management capabilities including automatic asset discovery, budgeting and forecasting, location tacking, and management of both software and hardware inventory. For effective reporting, it offers custom report builder, scheduled reports, customizable dashboards, and interactive dashboards.

ChangeGear offers service management capabilities of email-to-ticket conversion, knowledge base, problem management, service catalog, self-service web portal, task management, and service level agreements (SLA). Other capabilities include approval process control, resource management, event monitoring, and others.

What is the actual cost?

The cost of license starts at $46 per user/month. ITQlick pricing score is 6.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for ChangeGear. You can also find here pricing information from ChangeGear's website.

How it stacks up?

Access a head to head analysis of ChangeGear vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
Compare
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
Trac
ITQlick rating
4.3/5
Score
79/100
Pricing
3/10
License pricing
$1,125 per year
Functionality
5
Review
Planio
ITQlick rating
4.6/5
Score
78/100
Pricing
6/10
License pricing
$21.56 per month
Functionality
18
Review

Frequently Asked Questions (FAQs)

Is it the best Issue Management system?

ChangeGear is ranked 2 out of 12 software in their category (Issue Management systems).

How they are rated on ITQlick?

The rating of ChangeGear is 4.5 stars out of 5 and the total score is 86 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, ChangeGear makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently ChangeGear can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between ChangeGear and alternatives?

The most popular alternatives to ChangeGear in 2023: USERSNAP, MantisBT, Trac, Planio, IssueTrak. Access the complete competitors analysis here - ChangeGear VS Issue Management Software alternatives.

List of categories

Dashboards & KPIs
Complaint Management
Help Desk
Online CRM
Self-Service Portal
Small Business CRM
Configuration management
Press Releases
Contract Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.