ChannelAdvisor Review - why 3.5 stars?

ChannelAdvisor Review
ITQlick Score: 78/100
ITQlick Rating: (3.5/5)
Pricing: 9.8/10 - high cost
Category: Retail Management POS -> ChannelAdvisor
Ranking:Ranked 14 out of 27 Retail Management POS systems
Company: CHANNELADVISOR
Pricing: starts at $33,000 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: ChannelAdvisor pricing, ChannelAdvisor alternatives
Shlomi LaviShlomi Lavi / updated: Nov 12, 2020

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is ChannelAdvisor?

ChannelAdvisor is a cloud-based point of sale and retail solution that is designed for use in medium-sized businesses and large enterprises and in the retail shops. The solutions help the retailers and other users to automate their businesses processes starting from supply management, managing the ales, CRM and others.

The solution comes with mobile support for both the android devices as well as the IOS devices. The major features available in ChannelAdvisor include point of sale, billing and involving, sales management, inventory management, and CRM among others. ChannelAdvisor is the company that develops and distributes ChannelAdvisor software. The company is based in the United States.

What is ChannelAdvisor rating? ()

The rating of ChannelAdvisor is 3.5 stars out of 5 and the total score is 78 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are ChannelAdvisor's typical customers?

The typical customers include the following business size: Small, medium and large size businesses.

Is ChannelAdvisor the best Retail Management POS?

ChannelAdvisor is ranked 14 out of 27 software in their category (Retail Management POS systems).

What are ChannelAdvisor's pros? (3 Pros)

  • The user interface is properly designed and makes the app simple to use
  • Customization is easy and can be done by anyone
  • Good customer support is responsive

What are ChannelAdvisor's cons? (2 cons)

  • The price is high for most of the people
  • Flexibility is an issue. The solution must be used with internet connections

Who are their main alternatives?

The two main competitors of ChannelAdvisor are Wix and Yusp. While ChannelAdvisor is designed for use by retailers, medium-sized businesses, and large enterprises, Wix is designed for use in businesses of all sizes such as small-sized businesses, retailers, medium-sized businesses, and large enterprises.

Wix provides users with drag and drop interface and a product catalog for users to view the products, two features that are lacking in ChannelAdvisor. Based on the available online reviews provided the users, ChannelAdvisor has ratings of 4.0 while Wix has ratings of 4.5.

Unlike ChannelAdvisor that is designed for use in retail shops, medium-sized businesses, and large enterprises, Yusp is designed for use in businesses of all sizes starting from mall-sized businesses, medium-sized businesses, large enterprises, and retail shops.

ChannelAdvisor is a cloud-based solution only while Yusp is cloud-based and provides mobile support for both Android devices as well as IOS devices. According to most of the provided online reviews by users, ChannelAdvisor has ratings of 4.0 while Yusp has ratings of 4.7.

What is the cost of ChannelAdvisor?

The cost of license starts at $33,000 per year. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 9.8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for ChannelAdvisor

What should you ask CHANNELADVISOR during a demo session? (65 questions)

Schedule a demo with ChannelAdvisor and access 65 must ask questions for the vendor while watching ChannelAdvisor in action. Visit the vendor's website here.

Is it the right software for you?

ChannelAdvisor is designed for use in retail shops, medium-sized businesses, and large enterprises. Various industries can use ChannelAdvisor including manufacturing, marketing, and insurance among others. Various known customers include KitchenAid, shop.com, Fossil group, and Timex among others.

List of categories

Channel Management
Inventory Management
Email Marketing
Retail & POS
Grocery POS
Retail Analytics POS
Retail Management POS
eCommerce

List of features

Email Marketing
eCommerce
Inventory Management
Retail & POS
Retail

ChannelAdvisor Vs. Alternatives

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Score
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ChannelAdvisor
ITQlick rating
3.5/5
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78/100
Pricing
9.8/10
License pricing
$33,000 per year
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4.4/10
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NOVA
ITQlick rating
4.5/5
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85/100
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3.4/10
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$89.99 per month
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Review
Profit
ITQlick rating
2.8/5
Score
85/100
Pricing
3.8/10
License pricing
$500 per license
Functionality
16
Review
COMCASH
ITQlick rating
4.5/5
Score
84/100
Pricing
4.4/10
License pricing
$125 per month
Functionality
50
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.