CharmHealth Review - why 4.3 stars?

Shlomi Lavi / updated: Feb 22, 2022

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What is CharmHealth?

Charm Health is a fully web-based medical software suite that comprises ambulatory EHR, practice management, billing, and revenue cycle management modules. Due to its wide range of offerings, Charm Health has a robust set of features, and some of these features are explained below:

• Medical Billing: Charm Health comes with billing tools to help practices stay on top of their finances like CMS 1500 Forms, credit card processing, billing profiles, e-claim submission, ERA download, and payment posting.
• Patient Engagement: Practices that use Charm Health can stay in touch with their patients through the patient portal feature, shareable flowsheets, automated booking assistants, document sharing through text, patient check-in kiosk, etc.
• Electronic Records: The Charm Health platform users can leverage tools for electronic health records like custom templates, electronic prescription, flow sheets, image annotation/drawing tools, etc.
• AI/ML: Charm Health uses artificial intelligence and machine learning tools to streamline appointments and automate operations with smart navigation and appointment bot.
• Practice Management: With Charm Health, practices of all sizes can access administrative and general management tools like multi-facility support, business analytics and reporting, task management, inventory management, document management, accounting integrations, e-commerce, etc.

Charm Health is a product of MedicalMine Inc., a company founded in 2007. MedicalMine has between 11-50 employees, and it is headquartered in Pleasanton, California, USA.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

Charm Health pricing is based on three plans— Free Plan, Encounter Plan, and Provider Plan.

The Charm Health Free Plan comes at no cost and is limited to 50 encounters per month. Add-ons are available for this plan. The Encounter Plan is a flexible option based on the use-and-pay model. Each encounter costs $0.50, with a minimum of $25 per month. The Encounter Plan comes with added features like task and inventory management, etc.

The Provider Plan pricing is fixed at $350 per month and comes with all features on the Encounter Plan plus 100GB of storage, electronic prescription, etc. Add-ons are available for all plans.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for CharmHealth.

Pros

• Charm Health is a feature-rich software solution
• The software is relatively low-cost compared to its top alternatives
• Charm Health has a Superbill feature that streamlines capturing and storing payment information

Cons

• The platform is not easy to use without training resources
• Charm Health customer support is sometimes slow and unresponsive

How it stacks up?

Access a head to head analysis of CharmHealth vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is CharmHealth right for you or your business?

Charm Health is a fully integrated cloud-hosted electronic health records and practice management software option. The software serves practices across several specialties and of different sizes. Wholeness Center, Wholistic Pediatrics, and Full Spectrum Health are clients that use Charm Health.