Chartbeat Review - why 4.5 stars?

Chartbeat Review
ITQlick Score: 82/100
ITQlick Rating: (4.5/5)
Pricing: 3/10 - low cost
Category: Content Management -> Chartbeat
Ranking:Ranked 12 out of 60 Content Management systems
Company: Chartbeat
Pricing: starts at $7,000 per year
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: Chartbeat pricing, Chartbeat alternatives

Shlomi LaviShlomi Lavi / updated: Aug 11, 2021

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What is Chartbeat?

Chartbeat is a real time web analytics and management solution for businesses of all sizes. It supervises the web traffic and also offers tracking of visitors and sources over the web. The software was designed and launched by Chartbeat Inc headquartered in New York, United States.


What is Chartbeat rating?

The rating of Chartbeat is 4.5 stars out of 5 and the total score is 82 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses Chartbeat?

Customers of the software include businesses of all sizes hailing from all major industries. For efficient web analytics, the software has been deployed in such industries as automation, manufacturing, financial services, software development, IT infrastructure, and others. Some major customers of the software include NetRatings, Radiofacts, and 9news etc.

Is Chartbeat the best Content Management system?

Chartbeat is ranked 12 out of 60 software in their category (Content Management systems).

What are their main features and functionalities?

The software supervises web traffic and also tracks the source of traffic and the content. It features engagement metrics for analyzing the engagement level of the visitors with the website content. Total traffic is broken down into different channels based on specific trends. It also features social monitoring to analyze the social platform sending traffic to the website.

What are Chartbeat's pros? (3 Pros)

  • Social media monitoring of Chartbeat allows you to decide which social media platform are sending most traffic on your website.
  • Analysis of the engagement level of the visitors allows you to decide about the most frequent visitors.
  • Being aware of the source of the incoming traffic and content, the software saves the system from malicious programs.

What are Chartbeat's cons? (2 cons)

  • Source tracking services of Chartbeat do not include search engine tracking.
  • The software is online and does not offer the option of on premise deployment.

Who are their main alternatives?

Two major alternatives of Chartbeat are Google Analytics and AWstats. Google Analytics offers direct, referring, and search engine traffic tracking. It provides tracking services for page views, returning visitors, time on site, and unique visitors. It also features real time analytics and mobile tracking. Statistics can be viewed on daily, monthly, or weekly basis.

AWstats, just like the other two solutions, offers direct and referring tracking of sources and visitors. Just like Chartbeat, AWstats aso analyzes the engagement level of the visitors with the website content and social media monitoring. Statistics are available only on daily and monthly basis.

What is the cost of Chartbeat?

The cost of license starts at $7,000 per year. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Chartbeat

What should you ask Chartbeat during a demo session? (65 questions)

Schedule a demo with Chartbeat and access 65 must ask questions for the vendor while watching Chartbeat in action. Visit the vendor's website here.

List of categories

Data Analysis Tools
Dashboards & KPIs

List of features

Data Import/Export
Basic Reports
Online Customer Support

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.