Cisco Unified Communications Review - why 4.3 stars?

Cisco Unified Communications Review
ITQlick Score: 76/100
ITQlick Rating:
Pricing: 7.2/10 - high cost
Category: VoIP -> Cisco Unified Communications review
Ranking:Ranked 72 out of 164 VoIP systems
Company: Cisco
Pricing: starts at $210 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Cisco Unified Communications pricing, Cisco Unified Communications alternatives
Shlomi LaviShlomi Lavi / updated: Mar 05, 2022

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What is Cisco Unified Communications?

Cisco Unified Communications Manager is a cloud-based collaboration platform designed to integrate various business communication tools like video conferencing, call recording, telephony, and messaging. The software provides secure, reliable, manageable and scalable call control and session management.

It is a product of Cisco Systems in the US. Cisco Unified Communication manager can be hosted on the cloud or on-premise platforms. Some core features of this software include unified communications, enhanced mobility, local and global, secure and compliant, and open & interoperable.

It offers Business Hours customer support. Cisco Unified Communication Manager supports Linux and Windows 10 operating systems. It enables the users to pool people together anytime from anywhere and to use any device.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $210 per license. ITQlick pricing score is 7.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Cisco Unified Communications.

How it stacks up?

Access a head to head analysis of Cisco Unified Communications vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Cisco Un...
ITQlick rating
4.3/5
Score
76/100
Pricing
7.2/10
License pricing
$210 per license
Functionality
5
Compare
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

Cisco Unified Communications is ranked 72 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of Cisco Unified Communications is 4.3 stars out of 5 and the total score is 76 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Cisco Unified Communications makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Cisco Unified Communications can't be accessed on mobile, you would need to access it from your computer.

Differences between Cisco Unified Communications and alternatives?

The most popular alternatives to Cisco Unified Communications in 2023: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - Cisco Unified Communications VS VoIP Software alternatives.

Is Cisco Unified Communications right for you or your business?

Cisco Unified Communication Manager is designed to offer business communication tools for small business, medium, and large organizations. It is suitable for administrators, sales and marketing as well as call center teams. The software can be used in many different industries that include manufacturing, education, healthcare, financial services, retail, hospitality, marketing, and more.

List of categories

Communications
Business Phone Systems
Cloud PBX
VoIP

List of features

VoIP

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.