Cisco WebEx Support Center Review - why 3.1 stars?
Compare Pricing
| ITQlick Score: | 85/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 6.6/10 - high cost |
| Category: | Customer Service -> Cisco WebEx Support Center review |
| Ranking: | Ranked 4 out of 46 Customer Service systems |
| Company: | WebEx |
| Pricing: | starts at $13.50 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Cloud |
| Links: | Cisco WebEx Support Center pricing, Cisco WebEx Support Center alternatives |
Shlomi Lavi / updated: Nov 11, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Cisco WebEx Support Center?
Cisco Webex Support Center is a customer service software developed to empower businesses with customer service support. The software helps businesses achieve this by providing real-time service while also improving support teams productivity and ultimately reducing cost. Additionally, users can perform quick fixes, address questions, and access their systems remotely.Some of Cisco WebEx Support Center features are instant remote support sessions, WebACD queue, secure & scalable cloud, and administrative remote access. The software is a product of WebEx, a large-sized telecommunications business with a workforce of over 1,000 employees. This public-owned company was founded in 1995 and is headquartered in San Jose, California, United States. Cisco Webex was named Editors Choice by PC Magazine in 2019.
Who is it best for?
The typical customers include the following business size: Medium and large size businesses.What is the actual cost?
The cost of license starts at $13.50 per user/month. ITQlick pricing score is 6.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Cisco WebEx Support Center. You can also find here pricing information from Cisco WebEx Support Center's website.Pros
- Cisco WebEx Support Center offers real-time assistance and customer care from anywhere in the world
- The application can be used as a remote desktop tool to exchange various file kinds successfully
- It is a safe network with customizable privacy settings
- The general workflow is high-speed and responsive
Cons
- Background music is not an option during breaks
- It is somewhat heavy and tends to use up a lot of bandwidth
How it stacks up?
Access a head to head analysis of Cisco WebEx Support Center vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
Is Cisco WebEx Support Center right for you or your business?
Cisco WebEx Support Center is a customer service solution for education, finance, government, healthcare, manufacturing, mining, oil and gas, retail, and other industries.List of categories
Customer Service
Customer Success
Conference Calling
List of features
Data Import/Export
Basic Reports
Online Customer Support
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.