Cisco WebEx Support Center Review

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Last updated: Oct 22, 2019

Cisco WebEx Support Center Review

ITQlick rating
(3.1/5)

Starting from $24 per user/month

Cisco WebEx Support Center is a leading cloud-based Customer Service software, it is designed to support medium and large size business. Cisco WebEx Support Center received a rating of 3.1 from ITQlick team. Th...

  • Categories :

    • Customer Service
    • Customer Success
    • Conference Calling

Shlomi Lavi / updated: Oct 22, 2019

What is Cisco WebEx Support Center?

Cisco WebEx Support Center is a leading cloud-based Customer Service software, it is designed to support medium and large size business. Cisco WebEx Support Center received a rating of 3.1 from ITQlick team. The software cost is considered average (3.3/5) when compared to other solutions in their category.

Average Rating

The rating of Cisco WebEx Support Center is 3.1 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Medium business, Large business

Competitors & Alternatives

Popular Alternatives to Cisco WebEx Support Center: Customer Thermometer, Zoho Support, Pipeline Pilot, Sales Service Cloud, CSDP Service Relationship, HEAT Cloud Solutions, Kayako Fusion, Envision Med Spa, Healthcare Relationship Cloud, ServiceNo.

Cisco WebEx Support Center Pricing Information

The cost of license starting from $24 per user/month. The Customer Service experts at ITQlick has reviewed Cisco WebEx Support Center pricing and gave the software a total cost of ownership (TCO) rating of 6.6 out of 10. Custom price cost for your business is available upon request.


Cisco WebEx Support Center Categories

Customer Service
Customer Success
Conference Calling

Specifications

Company:
Address: Santa Clara, CA
Website:https://www.cisco.com/c/en/us/products/conferencing/webex-support/index.html
Customers: Medium business, Large business
Business Area: Customer service, Information technology, Service management
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Cisco WebEx Support Center Features

Data Import/Export
Basic Reports
Online Customer Support

Cisco WebEx Support Center Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Cisco
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.6/10
License pricing license pricing (if provided by the software vendor)
$24 per user/month
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Customer
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
Cloud
Functionality score
43
Fit small business
Fit medium business
Fit large business
Software review
Pipeline
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Sales
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$90 per user/month
Hosting
Cloud
Functionality score
43
Fit small business
Fit medium business
Fit large business
Software review