Clarity Connect Review - why 3.9 stars?

Clarity Connect Review
ITQlick Score: 76/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Call Center -> Clarity Connect review
Ranking:Ranked 87 out of 240 Call Center systems
Company: Clarity
Pricing: starts at $55 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Clarity Connect pricing, Clarity Connect alternatives
Shlomi LaviShlomi Lavi / updated: Mar 22, 2022

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What is Clarity Connect?

Clarity Connect is designed to be the best cloud-based contact center solution for Skype for Business and Office 365.

Who is it best for?

The typical clients of Clarity Connect are business individuals engaging in numerous small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are ripping the benefits coming from IT, data and web hosting and information related services, mainly with contact center management.

Main features and functionalities

The main features of Clarity Connect can be summarized in four categories – intelligent routing, reporting, application integration and web chat. All of these features are designed to help users make use of this contact center solution for Skype for Business and Office 365.

This software will not complicate the infrastructure or call control of Skype for Business while having full access to the unified communications and collaboration functionality. There is no need for on-premises infrastructure. Hence, telephony infrastructure can be removed.

What is the actual cost?

The cost of license starts at $55 per month. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Clarity Connect. You can also find here pricing information from Clarity Connect's website.

How it stacks up?

Access a head to head analysis of Clarity Connect vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Clarity ...
ITQlick rating
3.9/5
Score
76/100
Pricing
4/10
License pricing
$55 per month
Functionality
13
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

Clarity Connect is ranked 87 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of Clarity Connect is 3.9 stars out of 5 and the total score is 76 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Clarity Connect makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Clarity Connect on your mobile/smart phone.

What should we ask during a demo session?

Differences between Clarity Connect and alternatives?

The most popular alternatives to Clarity Connect in 2024: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - Clarity Connect VS Call Center Software alternatives.

List of categories

Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
Call Center
Call Center Workforce Management
Call Tracking
Chat

List of features

Chat
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.