Clearview Review - why 4.8 stars?

Clearview Review
ITQlick Score: 83/100
ITQlick Rating: (4.8/5)
Pricing: 4/10 - average cost
Category: Call Center -> Clearview
Ranking:Ranked 25 out of 236 Call Center systems
Company: VALICOM
Pricing: starts at $29 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Clearview pricing, Clearview alternatives

Shlomi LaviShlomi Lavi / updated: Nov 28, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Clearview?

Clearview is a cloud-based call center software designed as a wireless and telecom tool to help organizations boost — from the stable of an intuitive location — productivity in wireline systems and inventory management. The software has various flexible custom modules, and users can pair them up with invoice processing services and telecom auditing.

Some of Clearview key features are dashboard & custom reporting, an intuitive voice engine, inventory management, and invoice data loading & bill payment. The software is a product of Valicom, a telecommunications company with a workforce of over 30 employees. The company was founded in 1991 and is headquartered at Madison, Wisconsin, United States.

What is Clearview rating? ()

The rating of Clearview is 4.8 stars out of 5 and the total score is 83 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Clearview's typical customers?

The typical customers include the following business size: Small, medium and large size businesses.

Is Clearview the best Call Center?

Clearview is ranked 25 out of 236 software in their category (Call Center systems).

What are Clearview's pros? (4 Pros)

  • The ease of using the software, from the point of installation to everyday usage
  • Professional customer support service
  • Easy location of items in the inventory
  • Clearview is accessible with no server downtime

What are Clearview's cons? (2 cons)

  • Some of the reporting features need improvement in terms of customization and intuitiveness
  • Reviewing of invoices should be made simpler

Who are their main alternatives?

Popular alternatives to Clearview: Nextiva Hosted Call Center, 8x8 Contact Center, TouchStar Dialler, CenterWare Inbound, zendesk talk, USAN IVR, Telax Hosted Call Center, Talkdesk, Five9 Virtual Call Center, inContact Cloud Contact Center. The full list of competitors can be found here.

What is the cost of Clearview?

The cost of license starts at $29 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Clearview

What should you ask VALICOM during a demo session? (65 questions)

Schedule a demo with Clearview and access 65 must ask questions for the vendor while watching Clearview in action.

Is it the right software for you?

Clearview is suitable for small, medium, and large-sized business enterprises. The software can be used in various industries, some of which are telecommunications, financial services, healthcare, and retail services.

Clearview's list of categories:

Fixed Asset Management
Time and Attendance
Grant Management
Contract Management

Clearview's list of features:

Data Import/Export
Basic Reports
Online Customer Support

Clearview Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Clearview
ITQlick rating
4.8/5
Score
83/100
Pricing
4/10
License pricing
$29 per user/month
Functionality
7
Compare
Nextiva
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$18.95 per user/month
Functionality
20
8x8
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$0.04 per minute
Functionality
43
Review
TouchStar
ITQlick rating
4.4/5
Score
91/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
6
CenterWare
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.