Click2Coach Workforce Review - why 4.3 stars?
Compare PricingITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 4.4/10 - average cost |
Category: | CRM -> Click2Coach Workforce review |
Ranking: | Ranked 291 out of 605 CRM systems |
Company: | Envision |
Pricing: | starts at $25 per month |
Typical customers: | Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | Click2Coach Workforce pricing, Click2Coach Workforce alternatives |
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Table of Contents
What is Click2Coach Workforce?
Click2Coach Cloud Workforce Optimization is a customer relationship management solution for businesses of all sizes. Its capabilities include customer analytics, agent coaching, help desk support, and others. The software was designed and launched by Envision Telephony Inc headquartered in Washington, United States.Who is it best for?
The software is a viable product for businesses of all sizes regardless of their industrial affiliation. It can be deployed in such major domains and industries as automation and manufacturing, transport and communication, financial services, business process outsourcing, retail and wholesale, and others. Some major customers of the software include Alaska Airlines, Delta Hotels, and Nike Golf etc.Main features and functionalities
Click2Coach features desktop clients that offer automatic recording of customer experience data from diverse sources such as phones, emails, social media posts, and chat sessions. It features built-in dashboard that offers insight into important customer analytics. Easy management and assessment of agents is offered along with customizable reporting.The software offers tracking of key conversation phrases that are trending and data export to online dashboard. It also features various desktop training tools for agents in order to streamline customer service interactions.
What is the actual cost?
The software is available in three versions of trainer, professional, and professional plus. Price of these three versions is $25, $50, and $65 respectively.ITQlick pricing score is 4.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Click2Coach Workforce. You can also find here pricing information from Click2Coach Workforce's website.
How it stacks up?
Access a head to head analysis of Click2Coach Workforce vs alternative software solutions.Frequently Asked Questions (FAQs)
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Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.