CloudCall Review

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Last updated: Apr 14, 2019

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CloudCall Review

ITQlick rating
(4/5)

Small business, Medium business, Large business

CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your

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What is CloudCall? Updated: Apr 14, 2019

CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your business’s relationships with its candidates and clients, while maximizing the power of the CRM system. Combine the power of your CRM with your existing phone system, or the advanced functionality of a fully-integrated VoIP Telephone system. CloudCall was founded in 2011 in their Headquarters in the United Kingdom. Currently with offices in Leicester, UK, and Boston, MA USA.

CloudCall Average Rating -

The rating of CloudCall is 4 stars. The rating is based on ITQlick experts review

CloudCall Typical Customers

Customers of the software include small and medium businesses as well as large enterprises. It can be used in a variety of major industries including financial and legal services, retail and wholesale, healthcare and hospitality, and others. Some notable clients of the software include Allen Recruitment Consulting, Tavistock Media, Escrow Alliance, and others.

CloudCall Features

The software comes with built-in call routing offering full access to all the incoming and outgoing calls whenever needed. Inbound calls are accompanied with auto-receptionist with customized welcome message after which the call is automatically routed to the required person or team.

CloudCall Enterprise features built-in follow me service allowing the incoming calls to arrive at the right person regardless of location. Other important capabilities include inbound and out-bound reporting, call monitoring, contact management, voice and data integration, voice recognition, and others.

CloudCall Alternatives

Popular Alternatives to CloudCall: RingCentral Office, Nextiva Business VoIP, OnSIP Hosted VoIP, ShoreTel Sky, Broadview OfficeSuite Software, ThinkingPhones, Line2, ShoreTel, 3CX Phone System, SwyxWare.

CloudCall Pricing Information

CloudCall's pricing is available upon request.

CloudCall demo

25 questions to ask the vendor on CloudCall demo


CloudCall Categories

IVR
Cloud PBX
Call Recording
Business Phone Systems
Communications
SIP Clients
VoIP
Call Center
Campaign Management
Chat

Specifications

Company:
Address: Leicester LE1 1QH, United Kingdom
Website:CloudCall
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux


CloudCall Features

Chat
Campaign Management
Call Recording
Inbound Call Center
Outbound Call Center


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CloudCall Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
CloudCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
OnSIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$9 Per month/5 users
Hosting
On premise and Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review
Broadview
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review