Compare 360e and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

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Bottom Line: Which is Better - 360e or Salesforce CRM?

Salesforce CRM is more expensive to implement (TCO) than 360e, and Salesforce CRM is rated higher (98/100) than 360e (83/100). Salesforce CRM offers users more features (21) than 360e (7). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

360e Vs. Salesforce.com

360e: Powerful, flexible, easy-to-use, 360e was created with specific intention and purpose, to improve the bottom line of business for electrical contractors with one single system. From sales and quoting through scheduling and invoicing, 360e allows you to manage your business from one place while increasing profits and reducing operational headaches.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? 360e or Salesforce?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 360e and Salesforce.

360e price starts at $150 per month , On a scale between 1 to 10 360e is rated 2, which is much lower than the average cost of Field Service software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: 360e cost is around the same cost of Salesforce.

Which software includes more/better features?

We've compared 360e Vs. Salesforce CRM based on some of the most important and required Field Service features.

360e: Billing & Invoicing, Time Tracking, Scheduling, Inventory Management, Mobile Access, Field Service, Contract Management.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Customers of the software include businesses of all sizes with backgrounds in a variety of industries. Salesforce is optimal for people as well as companies.



360e

ITQlick rating
(4.5/5)

starts at $150 per month

360e is a web based field service management solution for businesses of all sizes. It offers such capabilities as dispatch management, inventory control, service history tracking, and others. The software was d...

Categories: Billing & Invoicing, Digital Signature, Mobile, Field Service.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

360e: 7 Features

Billing & Invoicing
Time Tracking
Scheduling
Inventory Management
Mobile Access
Field Service
Contract Management

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
360e
ITQlick rating
4.5/5
Score
83/100
Pricing
3/10
License pricing
$150 per month
Functionality
18
Review
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.