Compare 3CLogic Cloud Contact Center and Convoso Cloud Contact Center - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - 3CLogic Cloud Contact Center or Convoso Cloud Contact Center?

Convoso Cloud Contact Center is more expensive to implement (TCO) than 3CLogic Cloud Contact Center, and Convoso Cloud Contact Center is rated with the same score (84/100) as 3CLogic Cloud Contact Center (84/100). Both tools offer the same amount of features.

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. Convoso (formerly SafeSoft Solutions)

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...

Who is more expensive? 3CLogic Cloud Contact Center or Convoso Cloud Contact Center?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and Convoso Cloud Contact Center.

3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Convoso Cloud Contact Center price starts at $90 per feature/month , When comparing Convoso Cloud Contact Center to its competitors, the software is rated 6 - similar to the average Contact Management software cost.

Bottom line: 3CLogic Cloud Contact Center cost is around the same cost of Convoso Cloud Contact Center.

Which software includes more/better features?

We've compared 3CLogic Cloud Contact Center Vs. Convoso Cloud Contact Center based on some of the most important and required Contact Management features.

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.

Target customer size

3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. The software can be deployed for the needs of all business size.