Compare 3CLogic Cloud Contact Center and Pipedrive - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - 3CLogic Cloud Contact Center or Pipedrive?

3CLogic Cloud Contact Center is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than 3CLogic Cloud Contact Center (84/100). 3CLogic Cloud Contact Center offers users more features (5) than Pipedrive (4).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. Pipedrive

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? 3CLogic Cloud Contact Center or Pipedrive?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and Pipedrive.

3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: 3CLogic Cloud Contact Center is more expensive than Pipedrive.

Which software includes more/better features?

We've compared 3CLogic Cloud Contact Center Vs. Pipedrive based on some of the most important and required Contact Management features.

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.

3CLogic Cloud Contact Center

ITQlick rating
(4.3/5)

3CLogic cloud is a cloud-based multichannel contact center solution designed to serve organizations of any size whether in the large market or small-level markets enterprises. The platform targets enterprises t...

Categories: Data Analysis Tools, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

Pipedrive

ITQlick rating
(4.6/5)

starts at $9.90 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

Categories: Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

3CLogic Cloud Contact Center: 5 Features

Chat
Inbound Call Center
Outbound Call Center
Call Center
Contact History

Pipedrive: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16
Convoso ...
ITQlick rating
4.6/5
Score
84/100
Pricing
6/10
License pricing
$90 per feature/month
Functionality
17

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.