Compare 3CLogic Cloud Contact Center and Shopify - May 2022

Shlomi LaviShlomi Lavi / May 18, 2022

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Bottom Line: Which is Better - 3CLogic Cloud Contact Center or Shopify?

Shopify is more expensive to implement (TCO) than 3CLogic Cloud Contact Center, and Shopify is rated higher (94/100) than 3CLogic Cloud Contact Center (84/100). Shopify offers users more features (6) than 3CLogic Cloud Contact Center (5). There is a clear winner in this case and it is Shopify!

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. Shopify Inc.

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

Shopify Inc.: At Shopify, we help emerging small businesses get off the ground and grow into successful companies. We do this by creating great technology and by making it accessible to people that previously wouldn't be able to afford it. We are a team of highly dedicated individuals who share two things: a passion for problem-solving, and a commitment to e...

Who is more expensive? 3CLogic Cloud Contact Center or Shopify?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and Shopify.

3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Shopify price starts at $29 per month , When comparing Shopify to its competitors, the software is rated 6 - similar to the average Contact Management software cost.

Bottom line: 3CLogic Cloud Contact Center cost is around the same cost of Shopify.

Which software includes more/better features?

We've compared 3CLogic Cloud Contact Center Vs. Shopify based on some of the most important and required Contact Management features.

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

Shopify: Online Auction Management, Online Order Entry, Order Confirmation, Order Processing, Product Catalog.

Target customer size

3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. Anyone who intends to make some online retail sales can useShopify.



3CLogic Cloud Contact Center

ITQlick rating
(4.3/5)

3CLogic cloud is a cloud-based multichannel contact center solution designed to serve organizations of any size whether in the large market or small-level markets enterprises. The platform targets enterprises t...

Categories: Data Analysis Tools, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

Shopify

ITQlick rating
(4.5/5)

starts at $29 per month

Shopify is a web-based eCommerce shopping platform that is fully customizable to suit any type of business needs. This hosted shopping cart application allows anyone to sell goods and services on the web. The p...

Categories: Retail & POS, Bookstore POS, Cell Phone Store POS, Clothing Store Inventory POS, Furniture Store POS.

Compare specifications

Compare features

3CLogic Cloud Contact Center: 5 Features

Chat
Inbound Call Center
Outbound Call Center
Call Center
Contact History

Shopify: 6 Features

Online Auction Management
Online Order Entry
Order Confirmation
Order Processing
Product Catalog
Product Configurator
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23
Compare
Shopify
ITQlick rating
4.5/5
Score
94/100
Pricing
6/10
License pricing
$29 per month
Functionality
20
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16
Convoso ...
ITQlick rating
4.6/5
Score
84/100
Pricing
6/10
License pricing
$90 per feature/month
Functionality
17

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.