Compare 3CLogic Cloud Contact Center and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - 3CLogic Cloud Contact Center or Zoho CRM?

3CLogic Cloud Contact Center is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than 3CLogic Cloud Contact Center (84/100). Zoho CRM offers users more features (16) than 3CLogic Cloud Contact Center (5). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. Zoho

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? 3CLogic Cloud Contact Center or Zoho CRM?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and Zoho CRM.

3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: 3CLogic Cloud Contact Center is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared 3CLogic Cloud Contact Center Vs. Zoho CRM based on some of the most important and required Contact Management features.

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. Zoho CRM is focused on startup to medium firms in different markets.