Compare 3CX and Dialpad - May 2022
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Bottom Line: Which is Better - 3CX or Dialpad?
3CX is more expensive to implement (TCO) than Dialpad, and 3CX is rated higher (90/100) than Dialpad (84/100). Dialpad offers users more features (5) than 3CX (3).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
3CX Vs. Dialpad
3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
Who is more expensive? 3CX or Dialpad?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CX and Dialpad.
3CX price starts at $135 per year , On a scale between 1 to 10 3CX Phone System is rated 4, which is lower than the average cost of VoIP software. Dialpad price starts at $15 per user/month , When comparing Dialpad to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: 3CX is more expensive than Dialpad.
Which software includes more/better features?
We've compared 3CX Vs. Dialpad based on some of the most important and required VoIP features.
3CX: Call Recording, Call Center, VoIP.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. and Dialpad's target customer size include: Small, medium and large size businesses.
Compare specifications
3CX Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | VoIP -> 3CX review |
Company: | 3CX |
Pricing: | starts at $135 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | 3CX review, 3CX pricing, 3CX alternatives |
Dialpad Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> Dialpad review |
Company: | Dialpad |
Pricing: | starts at $15 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Dialpad review, Dialpad pricing, Dialpad alternatives |
Compare features
3CX: 3 Features
Dialpad: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.