Shlomi Lavi /
Jun 10, 2022
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Bottom Line: Which is Better - 3CX or Fonality?
Fonality is more expensive to implement (TCO) than 3CX, and 3CX is rated higher (90/100) than Fonality (84/100). 3CX offers users more features (3) than Fonality (1). There is a clear winner in this case and it is 3CX!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
3CX Vs. Fonality, Inc
3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...
Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners.
Fonality offers purpose-built VoIP business co...
Who is more expensive? 3CX or Fonality?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CX and Fonality.
3CX price starts at $135 per year , On a scale between 1 to 10 3CX Phone System is rated 4, which is lower than the average cost of VoIP software. Fonality price starts at $24 per user/month , When comparing Fonality to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: Fonality is more expensive than 3CX.
Which software includes more/better features?
We've compared 3CX Vs. Fonality based on some of the most important and required VoIP features.
3CX: Call Recording, Call Center, VoIP.
Fonality: VoIP.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. The Fonality’s features are mainly for large businesses, but the software caters to the needs of small (10 to 100 employees) to medium-sized (100 to 1,000 employees) businesses that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems.