3CX Vs GoToMeeting (Oct 2020)

Shlomi LaviShlomi Lavi / Oct 21, 2020

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Bottom Line: Which is Better - 3CX or GoToMeeting?

3CX is more expensive to implement (TCO) than GoToMeeting, GoToMeeting is rated higher (97/100) than 3CX (90/100). GoToMeeting offers more features (5) to their users than 3CX (3). There is a clear winner in this case and it is GoToMeeting!

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How 3CX compares with Citrix Systems, Inc.?

3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

Who's more expensive? 3CX or GoToMeeting?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for 3CX and GoToMeeting.

3CX price Has a free version , on a scale between 1 to 10 3CX Phone System is rated 4, which is lower than the average cost of VoIP software. GoToMeeting price starts at $12 per organizer/month , when comparing GoToMeeting to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: 3CX cost is around the same cost of GoToMeeting.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared 3CX Vs. GoToMeeting based on some of the most important and required VoIP features. 3CX: Call Recording, Call Center, VoIP. GoToMeeting: Chat, Mobile Access, Collaboration, Project Management, Scheduling.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. GoToMeeting is perfect companies of all sizes.

3CX

ITQlick rating
(4.5/5)

Has a free version

3CX Phone System is an on-premise and cloud-based PBX system for unified communications. 3CX Phone System works with VoIP Gateways, SIP trunks, and SIP standard-based IP Phones. 3CX Phone System allows users to...

Categories: Unified communication, Call Center, VoIP, Video Conferencing.

GoToMeeting

ITQlick rating
(4.5/5)

starts at $12 per organizer/month

GoToMeeting is a video conferencing and collaboration software for all business types and sizes. With GoToMeeting, companies can conduct meeting online with up to 100 employees.

Categories: Conference Calling, Video Conferencing, Project Collaboration, Leave Management, Kitting / Bill of Materials.

Compare specifications

3CX Specifications

ITQlick Score: 90/100
ITQlick Rating: (4.5/5)
Pricing: 4/10 - average cost
Category: VoIP -> 3CX
Company: 3CX
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: 3CX review, 3CX pricing, 3CX alternatives

Compare features

3CX: 3 Features

Call Recording
Call Center
VoIP

GoToMeeting: 5 Features

Chat
Mobile Access
Collaboration
Project Management
Scheduling
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
3CX
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Has a free version
Functionality
13
Review
Compare
GoToMeeting
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
97/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$12 per organizer/month
Functionality
14
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
94/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Functionality
38
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Functionality
34
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Functionality
7
Review
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Author
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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.