Compare 3CX and RingCentral Office - Apr 2022

Shlomi LaviShlomi Lavi / Apr 19, 2022

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Bottom Line: Which is Better - 3CX or RingCentral Office?

RingCentral Office is more expensive to implement (TCO) than 3CX, and 3CX is rated higher (90/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than 3CX (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CX Vs. RingCentral

3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? 3CX or RingCentral?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CX and RingCentral.

3CX price starts at $135 per year , On a scale between 1 to 10 3CX Phone System is rated 4, which is lower than the average cost of VoIP software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: RingCentral is more expensive than 3CX.

Which software includes more/better features?

We've compared 3CX Vs. RingCentral Office based on some of the most important and required VoIP features.

3CX: Call Recording, Call Center, VoIP.

RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. and RingCentral's target customer size include: SMBs.



3CX

ITQlick rating
(4.5/5)

starts at $135 per year

3CX Phone System is an on-premise and cloud-based PBX system for unified communications. 3CX Phone System works with VoIP Gateways, SIP trunks, and SIP standard-based IP Phones. 3CX Phone System allows users to...

Categories: Business Phone Systems, Call Recording, Cloud PBX, Internet Fax.

RingCentral Office

ITQlick rating
(3.7/5)

starts at $20 per user/month

RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.

Categories: Communications, Video Conferencing, VoIP, Chat.

Compare specifications

3CX Specifications

ITQlick Score: 90/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: VoIP -> 3CX review
Company: 3CX
Pricing: starts at $135 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: 3CX review, 3CX pricing, 3CX alternatives

Compare features

3CX: 3 Features

Call Recording
Call Center
VoIP

RingCentral: 13 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Auto Dialer
Call Conferencing
Call Recording
CTI (Computer Telephony Integration)
Inbound Call Center
IVR System
Outbound IVR
PBX (Private Branch Exchange)
Real Time Reporting
Virtual Call Center Support
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$135 per year
Functionality
13
Review
Compare
RingCent...
ITQlick rating
3.7/5
Score
72/100
Pricing
6/10
License pricing
$20 per user/month
Functionality
17
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.