3CX Vs SolarWinds (Oct 2020)
Shlomi Lavi / Oct 21, 2020
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Bottom Line: Which is Better - 3CX or SolarWinds?
3CX is more expensive to implement (TCO) than SolarWinds, SolarWinds is rated higher (94/100) than 3CX (90/100). SolarWinds offers more features (18) to their users than 3CX (3). There is a clear winner in this case and it is SolarWinds!
Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How 3CX compares with Samanage?
3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who's more expensive? 3CX or SolarWinds?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for 3CX and SolarWinds.
3CX price Has a free version , on a scale between 1 to 10 3CX Phone System is rated 4, which is lower than the average cost of VoIP software. SolarWinds price starts at $800 per user/year , when comparing SolarWinds to their competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: 3CX cost is around the same cost of SolarWinds.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared 3CX Vs. SolarWinds based on some of the most important and required VoIP features. 3CX: Call Recording, Call Center, VoIP. SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.
SolarWinds
starts at $800 per user/year
SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...
PriceDemoCompare specifications
3CX Specifications
| ITQlick Score: | 90/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 4/10 - average cost |
| Category: | VoIP -> 3CX |
| Company: | 3CX |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | 3CX review, 3CX pricing, 3CX alternatives |
SolarWinds Specifications
| ITQlick Score: | 94/100 |
|---|---|
| ITQlick Rating: | (5/5) |
| Pricing: | 4/10 - average cost |
| Category: | VoIP -> SolarWinds |
| Company: | Samanage |
| Pricing: | starts at $800 per user/year |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | SolarWinds review, SolarWinds pricing, SolarWinds alternatives |
Compare features
3CX: 3 Features
SolarWinds: 18 Features
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.