Shlomi Lavi /
Jun 22, 2022
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Bottom Line: Which is Better - Aavaz or CC-One?
CC-One is more expensive to implement (TCO) than Aavaz, and CC-One is rated with the same score (83/100) as Aavaz (83/100). CC-One offers users more features (5) than Aavaz (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tekege Solutions Vs. BroadSoft
Tekege Solutions: Tekege Solutions is a leading Software
Development Company in India that offers
Custom Software Development Services, E-
commerce solutions, Custom Application
Development, Web Application Development,
Android Application Development, IOS
Application Development, amongst a host of
other services to cater to the business
needs of your o...
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
Who is more expensive? Aavaz or CC-One?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aavaz and CC-One.
Aavaz price starts at $85 per user/month , On a scale between 1 to 10 Aavaz is rated 2, which is much lower than the average cost of Call Center software. CC-One price starts at $359.88 per year , When comparing CC-One to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: CC-One is more expensive than Aavaz.
Which software includes more/better features?
We've compared Aavaz Vs. CC-One based on some of the most important and required Call Center features.
Aavaz: We are still working to collect the list of features for Aavaz.
CC-One: ACD (Automatic Call Distribution), Blended Call Center, Call Recording, IVR (Interactive Voice Response), Call Center.
Target customer size
Customers of the software include businesses of all sizes regardless of their industrial affiliation. and CC-One's target customer size include: Small, medium and large size businesses.