Compare Aavaz and Enghouse Interactive - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Aavaz or Enghouse Interactive?

Enghouse Interactive is more expensive to implement (TCO) than Aavaz, and Enghouse Interactive is rated higher (84/100) than Aavaz (83/100). Enghouse Interactive offers users more features (5) than Aavaz (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Tekege Solutions Vs. Enghouse Interactive

Tekege Solutions: Tekege Solutions is a leading Software Development Company in India that offers Custom Software Development Services, E- commerce solutions, Custom Application Development, Web Application Development, Android Application Development, IOS Application Development, amongst a host of other services to cater to the business needs of your o...

Enghouse Interactive: Enghouse Interactive (pronounced Enj-house) is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH.” Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists...

Who is more expensive? Aavaz or Enghouse Interactive Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aavaz and Enghouse Interactive Contact Center.

Aavaz price starts at $85 per user/month , On a scale between 1 to 10 Aavaz is rated 2, which is much lower than the average cost of Call Center software. Enghouse Interactive Contact Center price starts at $75 per user/month , When comparing Enghouse Interactive Contact Center to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Enghouse Interactive Contact Center is more expensive than Aavaz.

Which software includes more/better features?

We've compared Aavaz Vs. Enghouse Interactive based on some of the most important and required Call Center features.

Aavaz: We are still working to collect the list of features for Aavaz.

Enghouse Interactive Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.

Target customer size

Customers of the software include businesses of all sizes regardless of their industrial affiliation. The general customers of Enghouse Interactive Contact Center are those engaging in the small (with about 10 – 100 employees) to medium-sized (with about 100 – 1,000 employees) businesses and even large enterprises that utilizes the harness the services from the sectors of IT, data hosting, processing and related information services, mainly with call center and its management.