Shlomi Lavi /
Jun 18, 2022
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Bottom Line: Which is Better - Aavaz or NICE CXone?
NICE CXone is more expensive to implement (TCO) than Aavaz, and NICE CXone is rated higher (88/100) than Aavaz (83/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tekege Solutions Vs. inContact
Tekege Solutions: Tekege Solutions is a leading Software
Development Company in India that offers
Custom Software Development Services, E-
commerce solutions, Custom Application
Development, Web Application Development,
Android Application Development, IOS
Application Development, amongst a host of
other services to cater to the business
needs of your o...
inContact: inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions.
Who is more expensive? Aavaz or inContact Cloud Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aavaz and inContact Cloud Contact Center.
Aavaz price starts at $85 per user/month , On a scale between 1 to 10 Aavaz is rated 2, which is much lower than the average cost of Call Center software. inContact Cloud Contact Center price starts at $90 per user/month , When comparing inContact Cloud Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Aavaz cost is around the same cost of inContact Cloud Contact Center.
Which software includes more/better features?
We've compared Aavaz Vs. NICE CXone based on some of the most important and required Call Center features.
Aavaz: We are still working to collect the list of features for Aavaz.
inContact Cloud Contact Center: We are still working to collect the list of features for inContact Cloud Contact Center.
Target customer size
Customers of the software include businesses of all sizes regardless of their industrial affiliation. The majority of the users of NICE CXone are the entrepreneurs engaging with wide array of small (with about 10 to 100 employees) and/or medium-sized (with about 100 to 1,000 employees) businesses that enjoys the benefits from the IT, web and data hosting and other related information services sector, main with the call center management.