Shlomi Lavi /
Jun 18, 2022
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Bottom Line: Which is Better - Aavaz or QueueMetrics?
Aavaz is more expensive to implement (TCO) than QueueMetrics, and QueueMetrics is rated higher (85/100) than Aavaz (83/100). QueueMetrics offers users more features (5) than Aavaz (0). There is a clear winner in this case and it is QueueMetrics!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tekege Solutions Vs. Loway
Tekege Solutions: Tekege Solutions is a leading Software
Development Company in India that offers
Custom Software Development Services, E-
commerce solutions, Custom Application
Development, Web Application Development,
Android Application Development, IOS
Application Development, amongst a host of
other services to cater to the business
needs of your o...
Loway: Since 2004 we are leading the way in the development of advanced
software solutions for the Asterisk PBX, setting up modern
standards for call center performance measurement.
Who is more expensive? Aavaz or QueueMetrics?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aavaz and QueueMetrics.
Aavaz price starts at $85 per user/month , On a scale between 1 to 10 Aavaz is rated 2, which is much lower than the average cost of Call Center software. QueueMetrics price starts at $500 per year , When comparing QueueMetrics to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Aavaz cost is around the same cost of QueueMetrics.
Which software includes more/better features?
We've compared Aavaz Vs. QueueMetrics based on some of the most important and required Call Center features.
Aavaz: We are still working to collect the list of features for Aavaz.
QueueMetrics: Chat, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
Target customer size
Customers of the software include businesses of all sizes regardless of their industrial affiliation. and QueueMetrics's target customer size include: Large business.