Compare Aavaz and Vocalcom - Jun 2022

Shlomi LaviShlomi Lavi / Jun 18, 2022

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Bottom Line: Which is Better - Aavaz or Vocalcom?

Vocalcom is more expensive to implement (TCO) than Aavaz, and Aavaz is rated higher (83/100) than Vocalcom (76/100). Vocalcom offers users more features (5) than Aavaz (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Tekege Solutions Vs. Vocalcom

Tekege Solutions: Tekege Solutions is a leading Software Development Company in India that offers Custom Software Development Services, E- commerce solutions, Custom Application Development, Web Application Development, Android Application Development, IOS Application Development, amongst a host of other services to cater to the business needs of your o...

Vocalcom: Vocalcom was founded on the principle of simple design, providing solutions that are easy for agents and customers to use. Vocalcom's software is now built all over the world, by a growing group of talented people who love what they do. We embrace change, but we have held on to the spirit with which we began: Listen to customers, act with integrit...

Who is more expensive? Aavaz or Vocalcom Cloud Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aavaz and Vocalcom Cloud Contact Center.

Aavaz price starts at $85 per user/month , On a scale between 1 to 10 Aavaz is rated 2, which is much lower than the average cost of Call Center software. Vocalcom Cloud Contact Center price starts at $71.41 per user/month , When comparing Vocalcom Cloud Contact Center to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Vocalcom Cloud Contact Center is more expensive than Aavaz.

Which software includes more/better features?

We've compared Aavaz Vs. Vocalcom based on some of the most important and required Call Center features.

Aavaz: We are still working to collect the list of features for Aavaz.

Vocalcom Cloud Contact Center: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

Customers of the software include businesses of all sizes regardless of their industrial affiliation. Most of the users of Vocalcom Cloud Contact Center are comprised of entrepreneurs having small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses as well as large enterprises that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management.

Aavaz

ITQlick rating
(4.2/5)

starts at $85 per user/month

Aavaz is a web based call center management solution for businesses of all sizes. It offers such services as call logging and recording, escalation management, premise-based call center, and others. The softwar...

Categories: Mobile, CRM, Banking CRM, Casino CRM.

Vocalcom

ITQlick rating
(4.9/5)

starts at $71.41 per user/month

Vocalcom Cloud Contact Center is a call center software for small to medium businesses. Its key features include click to call meeting, click-to-chat, click-to-video, internal knowledge base, social media custo...

Categories: Call Monitoring, Call Recording, Conference Calling, Call Center, Call Center Workforce Management.

Compare specifications

Aavaz Specifications

ITQlick Score: 83/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Call Center -> Aavaz review
Company: Tekege Solutions
Pricing: starts at $85 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Aavaz review, Aavaz pricing, Aavaz alternatives

Compare features

Aavaz: 0 Features

We are working to collect the list of features

Vocalcom Cloud Contact Center: 5 Features

Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Aavaz
ITQlick rating
4.2/5
Score
83/100
Pricing
2.2/10
License pricing
$85 per user/month
Functionality
14
Review
Compare
Vocalcom
ITQlick rating
4.9/5
Score
76/100
Pricing
6/10
License pricing
$71.41 per user/month
Functionality
12
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.