Shlomi Lavi /
Jun 18, 2022
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Bottom Line: Which is Better - Aavaz or X5 Cloud Contact Center?
X5 Cloud Contact Center is more expensive to implement (TCO) than Aavaz, and X5 Cloud Contact Center is rated higher (84/100) than Aavaz (83/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tekege Solutions Vs. YTel
Tekege Solutions: Tekege Solutions is a leading Software
Development Company in India that offers
Custom Software Development Services, E-
commerce solutions, Custom Application
Development, Web Application Development,
Android Application Development, IOS
Application Development, amongst a host of
other services to cater to the business
needs of your o...
YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...
Who is more expensive? Aavaz or X5 Cloud Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aavaz and X5 Cloud Contact Center.
Aavaz price starts at $85 per user/month , On a scale between 1 to 10 Aavaz is rated 2, which is much lower than the average cost of Call Center software. X5 Cloud Contact Center price starts at $25 per user/month , When comparing X5 Cloud Contact Center to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: X5 Cloud Contact Center is more expensive than Aavaz.
Which software includes more/better features?
We've compared Aavaz Vs. X5 Cloud Contact Center based on some of the most important and required Call Center features.
Aavaz: We are still working to collect the list of features for Aavaz.
X5 Cloud Contact Center: We are still working to collect the list of features for X5 Cloud Contact Center.
Target customer size
Customers of the software include businesses of all sizes regardless of their industrial affiliation. and X5 Cloud Contact Center's target customer size include: SMBs.